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Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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JOE DAVIS IS THE MOST PATIENT KIND SALESMAN I EVER DEALT WITH. I WAS SO NERVOUS ABOUT BUYING A NEW CAR AND HE MADE THE WHOLE PROCESS ENJOYABLE AND EASY. I WILL MAKE SURE I TELL MY FRIENDS TO GO TO KELLY AND WITH. I WAS SO NERVOUS ABOUT BUYING A NEW CAR AND HE MADE THE WHOLE PROCESS ENJOYABLE AND EASY. I WILL MAKE SURE I TELL MY FRIENDS TO GO TO KELLY AND SEE JOE. More
We had done some research on line regarding vehicle options and had visited several other dealerships for pricing and availability. We were looking for a specific vehicle with specific options and pric options and had visited several other dealerships for pricing and availability. We were looking for a specific vehicle with specific options and pricing to match. It was nice to be approached (by Stan) but not pestered with follow up calls. Our questions were always quickly, accurately and pleasantly answered. We were exceptionally excited when we arrived for our vehicle pick up and told that Frank had just found out about an unexpected rebate on our particular vehicle. We would have been out of town on vacation and would not have even known about it had he not told us! That is truly looking out for your customer. Mike was very detailed about the optional acid rain/carpet protection. We look forward to never having to use it but like the one time per year "detailing" that it will include. While we started and ended with Stan, Joe also was involved in our sale and it was great the way the entire team worked together with no stress for us. While our car has less than 600 miles on it and we have owned it less than one month, I look forward to a great working relationship with Kelly for many more miles and years! More
Dealer gets good marks for customer service. We arrived with two kids in tow about 90 minutes before closing, and the staff stayed late to finish the transaction and get us rolling in our new car. with two kids in tow about 90 minutes before closing, and the staff stayed late to finish the transaction and get us rolling in our new car. More
It was great dealing with Kelly Jeep. Gordon Frack was very informative but not pushy. He was very thorough in showing us the features on our vehicle. Gordon was extremely friendly and we were able to c very informative but not pushy. He was very thorough in showing us the features on our vehicle. Gordon was extremely friendly and we were able to close a deal within the monetary and time constraints we had. We were given a variety of options when it came to financing and Mike ended up getting us a great rate on our loan. The dealership had plenty of cars to choose from in the new and pre-owned lots. Overall we had one of the best car buying experiences we've had so far. We will be buying from Kelly again in the near future. More
Joe was great to work with and tried to make the experience as positive as possible. He was a very friendly guy who wasn't too pushy but did his best to work hard for me. experience as positive as possible. He was a very friendly guy who wasn't too pushy but did his best to work hard for me. More
The shocks on my Town and Country were leaking. I The shocks on my Town and Country were leaking. I called for an appointment at the dealer that I had been using since we moved to the area three ye The shocks on my Town and Country were leaking. I called for an appointment at the dealer that I had been using since we moved to the area three years ago. They could not give me an appointment for about 5 days, let alone come in to check the shocks. I called Kelly Chrysler to see what they could do. I was offered next day service. I was treated as if I was a customer for years. Jerry Kresge went out of his way to make sure the repair was done very quickly. The parts were ordered and two days later Jerry called to say they were in and could have them installed the same day. When I arrived at the service area Jerry greeted me like an old friend. The dealer I had been using had a shop and waiting area that looked like a New York Subway Station. Old and dirty. Kelly's service area is clean and neat. The write up area is bright. The waiting room clean and comfortable. What a difference from the other dealer. I am very impressed at the way Kelly does business. This is the way all dealer service should be. More
We were very happy with the information that Ashley gave us about our new Jeep, she was very informative and friendly when she was dealing with us. So far we are very happy with the jeep so far. us about our new Jeep, she was very informative and friendly when she was dealing with us. So far we are very happy with the jeep so far. More
By the time my husband and I came into the dealership I was tired of looking for a car. Mr. Davis was very good and he made the process go smoothly. I enjoy my new car and so does my entire family. My only was tired of looking for a car. Mr. Davis was very good and he made the process go smoothly. I enjoy my new car and so does my entire family. My only complaint is the cost to fill up my tank. However, I enjoy everything else about the car. The navigation system came in handy when we went on vacation earlier this month. I love using the phone system and the car is comfortable. More
Thank you Joe for all your help!! Joe was very friendly and helped us get the best deal and rate possible. A big thanks goes out to mike in the finance office as well for helping us get a great rate! We ab and helped us get the best deal and rate possible. A big thanks goes out to mike in the finance office as well for helping us get a great rate! We absolutely love our new car and we were very thankful to have had such a great staff to work with in this very stressful time of getting into a new vehicle! Thanks again joe you are awesome! More
Joe and the entire staff of Kelly were very helpful and not pushy at all. My husband hates car shopping and Joe made the experience delightful. He answered all of our questions and helped us choose the r not pushy at all. My husband hates car shopping and Joe made the experience delightful. He answered all of our questions and helped us choose the right Jeep for us. I would highly recommend this dealership to anyone shopping for a new car! Thank you Kelly Automotive! More