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Kelly Chrysler Dodge Jeep RAM

Emmaus, PA

4.4
2,210 Reviews
Kelly Chrysler Dodge Jeep, located at 501-523 State Road, is a full-service dealership that extends its automotive services to Emmaus, PA and all of its surrounding areas. We strive to meet your automotive needs! Our new and pre-owned vehicles hold only the latest and greatest from Chrysler, Dodge and Jeep; our sales representatives have the experience to know which model is right for each customer. With financing available to back your purchase, you can drive away today in your dream vehicle! Stop by today at 501-523 State Road to see our current selection. You can also call us at (888) 714-4526 for immediate contact with one of our helpful staff members. Ask us what special promotions we have going on this month!
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501 State Avenue

Emmaus, PA

18049

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Showing 2,210 reviews

December 10, 2011

My Dodge purchase was a surprise gift for my girlfriend, everyone did a greast job helping me coordinate the surprise and insure everything went smoothly from start to finish! More

by maxaronow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Spangler, Brian Spangler
December 09, 2011

After shopping the entire weekend for a new truck after my old one's engine quit working, Kelly was the last stop on my list. Anna Remmel greeted me with smiles and helped me peruse the selection of 2011' More

by Buzzsaw1370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Remmel
December 09, 2011

When we first arrived at Kelly Chrysler Jeep Dodge, we were greeted in a very positive manner and instantly felt comfortable. We were introduced to Ashley who was very knowledgable and detail-oriented abo More

by jbenn640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley, Larry, and Mike
December 02, 2011

Overall experience was fine. Was not expecting to buy a new car but was pleasantly surprised to find they could get us into a new car for what I expected to pay for used. The salesperson was personable, c More

by pabuyer65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Crail, Robert Crail
November 22, 2011

Stan and mike worked very hard to get me the car i wanted and at a price i can afford.I will recomend this dealer and staff to buy from to all my friends and family. More

by bbus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stan and Mike
November 20, 2011

I haven't bought a car in so long and when the huge snow fall came i totaled my car and was forced to buy one. I came to kelly and kept Frank and Terrell after the store was closed but they never stopped wo More

by foleyoile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Parker
October 25, 2011

We felt Robert Crail was very informative and helpful. He explained every document we signed in detail. The price of the vehicle was fair and competitive. More

by strella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Crail, Robert Crail
October 21, 2011

I have never been treated so poorly in all of my life. We had some recall work done there on our minivan. Included in that work was new keys. They ordered them and called us to pick them up. I stoped in and More

by mehln01
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
unknown
Nov 08, 2011 -

Kelly Chrysler Dodge Jeep RAM responded

Kelly Chrysler Jeep Dodge wrote on 10/24/2011 3:10:11 PM: Mrs. Nonnemacher I actually spoke to your husband on Friday the 21st and called Saturday the 22nd to speak to you about this situation. Once again i spoke with your husband. I apologize that you were treated this way. This is not tolerated at our company. Your comments are very concerning to me as we go to great lengths to train all of our employees on exceeding customers expectations. I would like the opportunity to speak with you directly. I have reprimanded this employee. Please contact me so we can resolve this concern. Once again i apologize. Thank You Dan Moyer --------------------------------------------------------------------------------

October 18, 2011

I have bought many cars in my lifetime but never had an experience as positive as this. Every employee my wife, son and I dealt with was knowledgeable & polite, most particularly Beth Wong, the Internet M More

by katten41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pryor, Beth Wong, Don Pryor
October 14, 2011

We decided that it was time to replace my aging SUV, and went back to Kelly where we had bought it. I had taken my son with because I wanted his input about how the ride was from the backseat. At the deal More

by Sweetpeasmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Parker, Sandy (finance)
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