Kelly Chrysler Dodge Jeep RAM

I came into Kelly looking for a new jeep but couldn't decide on what model would fit me best. I was pleasantly greeted by Brian who went over every model and explained all the details and specs. He had g decide on what model would fit me best. I was pleasantly greeted by Brian who went over every model and explained all the details and specs. He had great knowledge of all of vehicles and he answered every single question I had. I always hate looking for a new car but this experience was the best I had had so far. Being as I did not purchase the car yet, Brian was not pushy and understood my need to wait a little bit longer. He assumed me that anytime I was ready he would be there to help me get the car at a great price. I think the one of the main reasons why I would come back to Kelly is the great customer service by Brian. More

One week ago I picked up my new Dodge Avenger and just needed to write about the excellent experience I had while shopping and purchasing this vehicle. I drove onto the lot with no idea what I was looking needed to write about the excellent experience I had while shopping and purchasing this vehicle. I drove onto the lot with no idea what I was looking for but had some different vehicles in mind. The minute I walked through the doors I was greeted with a smile and a handshake from Brian Reichenbach. Brian also greeted my father who was with me but his attention stayed on me as I was the one purchasing the vehicle. He asked why I was there and wanted to make sure we picked out a car that was suitable to my needs and desires. Brian and I started chatting getting to know a better idea of what I was looking for. It was during that conversation that Brian won my sale because of his focus on 'me and my wants' not the 'sale' itself. His knowledge of the various makes and models available impressed me. He even got me to test drive a vehicle (the Avenger) I had no desire in due to the test drive I took it one four years ago. When we checking out the Avenger in the lot and driving it on I-78, Brian was sharing his knowledge of the car's features and explained several different aspects that the Avenger offers a driver. It was after the test drive that Brian and Larry urged me to take the car over night but my nerves kept saying 'no'. I think it was after about 15 minutes of coaxing I drove the Avenger home that evening. When I returned with the car Brian, Larry, and I worked out a deal that all parties were happy with. Larry is/was one of the greatest managers I have ever had the pleasure of dealing with anywhere. I didn't feel any pressure to buy the Avenger when speaking to Brian or Larry. Both my father and I had the feeling that they wanted what was best for me. The experience as a whole was painless and pleasurable! I would highly recommend buying your next vehicle from Brian Reichenbach. More

At my recent visit to Kelly dealers, I spoke with Fred Schiller about a few trucks in the lot. Mr. Schiller was extremely helpful and informative. I felt very at ease discussing the various vehicles with Schiller about a few trucks in the lot. Mr. Schiller was extremely helpful and informative. I felt very at ease discussing the various vehicles with him and never felt overly pressured to buy. He was very polite in explaining the different options I had available to me; and even though I am not setup to purchase a vehicle at this exact time, I will definately be returning to see Mr. Schiller in the near future when I am ready to buy. More

Very nice salesman. Nice to work with and friendly Very nice salesman. Nice to work with and friendly personality. He has done everything possible to make me enjoy the car I purchased. My wife and m Very nice salesman. Nice to work with and friendly personality. He has done everything possible to make me enjoy the car I purchased. My wife and myself are well satisfied with the vehicle. Dale More

This dealership is AMAZING. They make you feel so comfortable and they do not take advantage of you. They went above and beyond to get me into the car I wanted and could afford. I could not be more comfortable and they do not take advantage of you. They went above and beyond to get me into the car I wanted and could afford. I could not be more pleased with the experience. They didn't have the car I wanted on their lot, and Joey went out of his way to get it delivered! Even then the deals didnt stop... he got me a great deal on the environmental package and much more! Everyone is so friendly and welcoming. Everyone from the manager to the financing guy went above and beyond. Larry is such a great guy!! I couldn't be more happy with the experience I had in purchasing my first vehicle. Needless to say, I am beyond thrilled with the customer service from Joey and Kelly dealership. I will definitely purchase every car from them :) More

Great Price. No pressure sale. They let the excellent service do the talking for them. Sales person did a great job following Up After sale. service do the talking for them. Sales person did a great job following Up After sale. More

I have to say I'm impressed... This is the first time in my life that I have been at a major dealership and felt comfortable. Joey listened to my concerns and the constraints of my financial situation, and my life that I have been at a major dealership and felt comfortable. Joey listened to my concerns and the constraints of my financial situation, and spent a lot of effort getting me into an awesome car that matched all my needs for a price I was happy to pay. It's refreshing to be treated with respect- even though I showed up with less than perfect credit, and did not have 40k to spend on a new car. I got a phenomenal deal, and could not be more thrilled! More

I would not only recommend this dealership to anyone but i would recommend Brian and his co-workers. I have never met a custormer serviced group of people that are willing to go out of their way to help som i would recommend Brian and his co-workers. I have never met a custormer serviced group of people that are willing to go out of their way to help someone. I have had many bad experiences with car dealships and this one topped all of them! Brian truly cares about his customers and will do anything to make them happy. He went out of his way to help me find the car i wanted and made the whole "buying a car" process easier and more enjoyable but he even cared after we left the dealership and followed up the next day!I give this dealership an A+ and would recommend it to anyone!! More

Brian Reichenbach and Larry Beckett worked a phenomenal deal for us... in a respectful manner! WE went in to look at a used vehicle and were certain we wouldn't be purchasing a vehicle until the following deal for us... in a respectful manner! WE went in to look at a used vehicle and were certain we wouldn't be purchasing a vehicle until the following week. They were able to arrange a deal for a 2013 vehicle that suited us much better and we drove home in it! Significantly better negotiation environment than dealers much closer to our home. Kelly is approximately 40 miles away and worth the drive. Brian was diligent with his customer service, even helping us transfer our equipment from our truck to the GC before, during, and after a torrential downpour. When it became clear that we would be submarined during the purchase and storm event they even offered us lunch... However the best moment was when Brian salvaged my husbands Eagles vanity plate... More