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Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This by far was the best car buying experience I have had. Not expecting to be buying a vehicle at this time,I was very stressed out. Nate and Sandy made everything go very smoothly and effortlessly fo had. Not expecting to be buying a vehicle at this time,I was very stressed out. Nate and Sandy made everything go very smoothly and effortlessly for me and helped relieve the anxiety of purchasing a new vehicle. Nate went above and beyond to make sure I was in the right vehicle for me and to make sure I was completely satisfied with my purchase. They were very nice and easy to deal with. I would recommend them to anyone! More
friendly and patience. visited dealership 4 or 5 times before i finally made a purchase. they was little pressure so i felt comfortable to keep returning untill i made up my mind. At least i thought i ma before i finally made a purchase. they was little pressure so i felt comfortable to keep returning untill i made up my mind. At least i thought i made up my own mind . More
Usually when you think of going to a car dealership, you dread it. Having every salesman ask you if you need help even though you're already working with someone. Go to Kelly Automotive Group and welcom dread it. Having every salesman ask you if you need help even though you're already working with someone. Go to Kelly Automotive Group and welcome to a new and wonderful experience. My salesman was Michael Jordan. What a a great guy, friendly, great sense of humor, down to earth, very knowlegable, but most of all not pushy. He made buying a vehicle a real joy. This time was an extra special experience because it was for my son's first vehicle. Michael knew this was a really special time and he was the final piece we needed to make the entire experience exciting and wonderful for my son (and me). Every one at the dealership was truly nice with "hellos," "goodbyes," and could they "get us anything." I don't think the experience of buying a vehicle can get any better than this! Thank you Michael. We will remember you in the future! More
Brian took the time to understand what I was trying to accomplish. He provided very good customer service without pulling any punches. Instead of trying to overselling something that I didn't need or wan accomplish. He provided very good customer service without pulling any punches. Instead of trying to overselling something that I didn't need or want, he pointed me into the right direction the first time. Brian was very knowledgeable and always wanted to make sure that I understood anything about the vehicle. Both Larry and Brian made it a point to use their phone numbers for any reason at anytime. They both wanted to make sure that I wasn't just buying a vehicle, but, I was becoming part of the Kelly family and they want to make sure that I am always happy. I feel very comfortable recommending them for your next vehicle purchase. More
Brian had expert knowledge of the Jeep Patriot that I drove. He highlighted the key features interested me and was very pleasant and attentive. His genuine concern for people is very apparent. After o drove. He highlighted the key features interested me and was very pleasant and attentive. His genuine concern for people is very apparent. After only a few minutes, Brian had us laughing and feeling very comfortable. I never felt like he was trying to sell me a car. He was very caring, genuine, and HONEST!! He is the kind of salesman that everyone should look for when buying a car. Even after I left, he stayed in touch with me. Although I didn't buy the Patriot, he congradulated me after I told him I bought a used BMW x3. I would highly recommend him to anyone and everyone that is shopping for a used vehicle. More
A friend of mine recommended Anna to me and I was happy that I was able to deal with her. I wasn't expecting to leave there that day with a brand new Jeep but the deal was amazing that they gave me! I had that I was able to deal with her. I wasn't expecting to leave there that day with a brand new Jeep but the deal was amazing that they gave me! I had a wonderful experience with Anna and Larry! I'm so excited I got a brand new jeep! More
These guys and gal make it real easy and pleasureable to decide on what to buy. Also the after sale caring on a personal level is real and obvious. I will also certainly be using this dealer for service thr decide on what to buy. Also the after sale caring on a personal level is real and obvious. I will also certainly be using this dealer for service through the life of the Jeep Wrangler that I bought. My sales person was Brian Reichenbach, but also Anna Remel stepped in to hellp along the way when Brian was tied up. And Larry Beckett always made sure I was happy with things. Michael Jordan (not that guy!) did a superbly efficient job in the finance office also. More
In need of a much better conditioned vehicle, I shopped several dealers across the Lehigh Valley, encompassing all major brands. Anna was knowledgeable and expedient in greeting me initially, as well as wi several dealers across the Lehigh Valley, encompassing all major brands. Anna was knowledgeable and expedient in greeting me initially, as well as willing to work with me, considering my trade's condition, and my current financial expectations. All of the sales team was cheerful and gracious, and I am satisfied that I am receiving an excellent product with a solid support system of service, sales and warranty. More
Sales person and the staff were professional. Financial and paperwork took longer than expected. Overall experience was great. Seemed they went above and beyond to satisfy their customers. Would recommend and paperwork took longer than expected. Overall experience was great. Seemed they went above and beyond to satisfy their customers. Would recommend to anyone searching for a new vehicle. More
Yet, too often, companies ignore their customers' needs and wants. If looking to purchase a vehicle I highly recommend you go and visit Joey. He will take the time to listen to want and assist you in find and wants. If looking to purchase a vehicle I highly recommend you go and visit Joey. He will take the time to listen to want and assist you in finding this. I am very picky…. I felt horrible that I took forever to look at different cars… but Joey never once made me feel rushed. He never just pushed me along… to get the sale… which is awesome, and greatly appreciated. Customer service is all about ensuring that the customer is happy with the services rendered to them. This is very critical as it will determine if the customer will make a purchase or not. You will not be disappointed. If you are looking to have a great experience… go visit Joey! More