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Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
2,209 Reviews
Kelly Chrysler Dodge Jeep, located at 501-523 State Road, is a full-service dealership that extends its automotive services to Emmaus, PA and all of its surrounding areas. We strive to meet your automotive needs!
Our new and pre-owned vehicles hold only the latest and greatest from Chrysler, Dodge and Jeep; our sales representatives have the experience to know which model is right for each customer. With financing available to back your purchase, you can drive away today in your dream vehicle!
Stop by today at 501-523 State Road to see our current selection. You can also call us at (888) 714-4526 for immediate contact with one of our helpful staff members. Ask us what special promotions we have going on this month!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,209 reviews
July 17, 2023
Very shady dealership. I will be reporting to the State Board. I called first thing this morning when this dealership opened 9am. I told them I was interested in a CPO 20 I will be reporting to the State Board. I called first thing this morning when this dealership opened 9am. I told them I was interested in a CPO 2019 Ram 1500. The drive was about an hour away so I wanted to make sure the vehicle was available. I was very clear this was the vehicle I was interested in. They told me “it is available. I’m looking at that vehicle right now. This was 9am. I told them great I will be there ASAP. I got there around 10am. I go in and let the sales rep know I called about checking out the vehicle in photo. He starts to give me a story about how that truck didn’t pass there safety checks, and some more nonsense. I said I called an hour ago and was told this vehicle was available. He then goes to tell me something like it is available but it’s a mechanic special and only for mechanics. This is a car that’s listed on their website as CPO. CPO vehicles are supposed to be the best on used market. Then the sales person tries to offer me a seat so that he can check to see what else he has “in my price range”. Needless to say, this is a blatant bait and switch technique to get customers in the door so that they can try to sell you a different vehicle. I walked right out. I see that the manager of this place puts out a blanket statement to bad reviews. Don’t be fooled. That won’t make any amends with me. The only way they could amend this is by sending me money for the 2 hour round trip I took based on a lie. I don’t recommend this place to anyone. And as of right now they still have the vehicle listed on their website. Look at the included photos. You can’t make this stuff up. (Photos are in google review). More
by Jbru
September 23, 2022
I took my car to Kelly for an oil change. An alert mechanic discovered an issue with my front end and brought it to my attention. The problem was remedied immediately after a brief chat with An alert mechanic discovered an issue with my front end and brought it to my attention. The problem was remedied immediately after a brief chat with staff at no cost. I also was provided 4 tire quotes with no pushy sales tactics for my next visit. More
by dsimms
Employees Worked With
Mark Hilbert
September 13, 2022
Service department is great. They listen, fix what is needed and troubleshoot any problems and discuss the cost.. They listen, fix what is needed and troubleshoot any problems and discuss the cost.. More
by Jan.W
Employees Worked With
September 11, 2022
Friendly staff and everything was explained in great detail! I had a good overall experience. detail! I had a good overall experience. More
by michaeljanders
September 08, 2022
very good service and communication thru out the process and reasonably priced for the work that was done and reasonably priced for the work that was done More
by guso21
Employees Worked With
September 07, 2022
Amazing staff. They kept us updated and satisfied from the moment we walked in. They listened and executed. Thank you kelly family & Tim Sparrow . They kept us updated and satisfied from the moment we walked in. They listened and executed. Thank you kelly family & Tim Sparrow . More
by Isabelbrown9
Employees Worked With
September 04, 2022
After what felt like the longest car search in history, we met Jarrett and he did whatever he needed to do to make sure we walked away happy! After dealing with more salesmen than you could ever imagine, h we met Jarrett and he did whatever he needed to do to make sure we walked away happy! After dealing with more salesmen than you could ever imagine, he was a breathe of fresh air! He almost makes me want to buy another one just to work with him again! 😂 More
by Zerbe31
Employees Worked With
