Kelly Chrysler Dodge Jeep RAM

Experience We had a great experience with Kelly ll the sails and finance people were friendly and great we will pass the word about Kelly chrysler ,dodge and J We had a great experience with Kelly ll the sails and finance people were friendly and great we will pass the word about Kelly chrysler ,dodge and Jeep thanks for the great experience . More

Overall Good but Almost walked out Well overall I had a very good experience. My salesman Robert Crail did an excellent job showing me the vehicles I wanted to see and explaining the di Well overall I had a very good experience. My salesman Robert Crail did an excellent job showing me the vehicles I wanted to see and explaining the different options. So once my wife and I decided on what vehicle we liked, Robert once again moved the deal right along and didn't waste alot of our time, which we greatly appreciated. So now the whole deal is made and all we have to do is get the paperwork done and out comes the finance guy Brian Reichenbach. At first Brian seemed fine, then he comes back with all the extras, warranties, gap insurance and so on. Where i realize this is part of his job, he does not need to get angry when I state that I'm not interested. After I stated that he continued to go on to the next thing and I once again stated the same thing. Then after a few words were exchanged between him and I where I explained that I still have 4 years 60,000 left on the warranty. He gets up and storms away while saying "well somebody traded this car in for a reason" which if I would not have known the prior owner leased it, would have led me to believe there was a problem with the vehicle that I was purchasing. At that moment I was ready to leave, but my wife really liked the vehicle and my orginal salesman was great. Oh yeah forgot to mention after our little dispute Brian Reichenbach sat down talking to a co-worker while holding my paperwork up for atleast 1 hour. So where I would recommend this dealership, If I buy another car from there, I will make sure that Brian Reichenbach has nothing to do with any of my transaction. More

professional looking for a buick again I have dealt with Kelly Buick in the past so it is the first place I went for a car and Owen was very helpful and friendly d looking for a buick again I have dealt with Kelly Buick in the past so it is the first place I went for a car and Owen was very helpful and friendly did not find what I wanted but I will be back More

Great sales person We went looking for a new car and Owen Lipsky was our salesman. He was friendly, courteous, and my husband liked his honesty. We had looked at severa We went looking for a new car and Owen Lipsky was our salesman. He was friendly, courteous, and my husband liked his honesty. We had looked at several places but found Owen to be the most honest sales person. Genie & Larry More

Sales consultant Jude was extremely helpful with the selling process. I wasn't sure if I would even be able to afford a car with my financial situation, but Jude made Jude was extremely helpful with the selling process. I wasn't sure if I would even be able to afford a car with my financial situation, but Jude made it happen. He answered any and all questions I had and made the process very simple. I would recommend him to anyone looking to purchase a new Jeep. More

If you want a car, go see Jude! I've purchased a number of cars over the years, both new and used, and this was by far the best buying experience to date because of Jude. His genuin I've purchased a number of cars over the years, both new and used, and this was by far the best buying experience to date because of Jude. His genuine personality & knowledge of cars made me feel like I was making the right choice. Jude had my best interests in mind and fought to get me amazing upgrades and finalized a deal that I know wouldn't be possible anywhere else. Thanks again Jude! -Tim & Lynn More

Don was very helpful on getting me into my Jeep Grand Cherokee. That's what a car buying experience should be like. Thanks again Don for all your help! Cherokee. That's what a car buying experience should be like. Thanks again Don for all your help! More

Just want to give credit where credit is due. Your service manager Dave Vrabel is an asset to your business. I bought my 2008 GMC Sierra pkup new from your dealership. I have dealt with Dave since th service manager Dave Vrabel is an asset to your business. I bought my 2008 GMC Sierra pkup new from your dealership. I have dealt with Dave since then. [By choice]. He is a big reason I have my truck serviced at your dealership. I live in central New Jersey and my warranty has long expired, but people such as Dave keep me making that trip for my truck service. Dave is a very professional, honest, and polite, easy going man. He explains everything to you ahead of time, pricing and work to be done on your vehicle. He also has worked with my schedule which is a big help due to my work and traveling times. I just wanted him to be recognized for all that he does. I'm sure you don't get many nice reviews people are always quick to complain, but don't take the time for a kind word. Anyway I just wanted you folks to know you have an all around genuine employee working for you. I also want to add that your dealership in general has been a wonderful place to deal with. I've been to the GMC dealers here in N.J. when I was looking in 2007. Lets just say they don't compare to your dealership. I went online put in what I was looking for and the rest is history as they say. So again hats off to Dave Vrabel and the rest of your employees. From Debbie at the desk answering the phones, to all the folks I come in contact with when I"m there, service, sales, and the mechanics. They are all an asset to you dealership. Thank you. Sincerely, Katherine Barnish , More

One of the best car buying experiences ever. Very patient with a picky customer, even stayed 2 hours past closing. No problem with test driving multiple cars. Thank you Anthony. with a picky customer, even stayed 2 hours past closing. No problem with test driving multiple cars. Thank you Anthony. More

I bought the vehicle new and was given Dave Vrabel as my service Rep the 1st time I came for scheduled vehicle maintenance. He took the time to introduce himself to me and explained in detail what the vehic service Rep the 1st time I came for scheduled vehicle maintenance. He took the time to introduce himself to me and explained in detail what the vehicle was due for according to the mileage and made sure I understood completely. He explained the costs so there was no surprise upon completion of the work and gave me the opportunity to ask questions as well as explain in detail his answers to me to my satisfaction. I was always treated with respect and made to feel comfortable, like one of the family if you would. Dave has always gone the extra mile for me on anything I questioned and ruled in my favor if anything I felt was unwarranted to me. I have been coming here for over 5 1/2 years and specifically have done all my service work through Dave Vrabel, as I have a trust factor with him. He is very knowledgeable on vehicles and specifically the service/maintenance that they require. I have owned a lot of vehicles in the last 40 years and had services performed on them with less than satisfactory results in numerous cases, sometimes requiring more than one return visit and also more of my hard earned money as parts changing was done rather than the correct repairs. I have never had a repeat of that nightmarish experience since I have been dealing with with Dave Vrabel at Kelly. I will continue to go to Kelly to purchase vehicles in the future as I intend to make a purchase in next 6 months so long as I know Dave Vrabel will be involved in overseeing my service/maintenance needs on my vehicle. I am extremely happy to work with Dave. I don't know that I would continue to buy or service here without Dave being in charge of my vehicle needs. Done the first time every time to date. Thanks for assigning him to me to take care of my vehicle. He should be recognized for his work ethics. Regards, Joe Trumbauer More