Kelly Chrysler Dodge Jeep RAM

Extremely Pleased with the Sale Execution at Kelly Chrysler I am interested in offering a few comments about my experience buying a brand new Pacifica van from Kelly Chrysler Jeep. I visited seven car dealer I am interested in offering a few comments about my experience buying a brand new Pacifica van from Kelly Chrysler Jeep. I visited seven car dealerships including Kelly Chrysler Jeep and found the majority of salespeople had many fine characteristics; with a few not so fine. Frankly, five of the seven dealerships were represented by sales people who I thought obviously enjoyed their occupation in sales. Sadly, the impression I got from two of the dealerships I walked out of was that they should overhaul their sales staff, including the management. The worst one caused me to feel that any new car sales they made to the public were more of an accidental occurrence, as opposed to an intended goal. One of the chief reasons I settled on buying a new Chrysler Pacifica at Kelly Chrysler Jeep was because of how truly sophisticated and goal oriented the entire Kelly sales team was. Everyone at Kelly really executed at a very high level, representing their product line and their company’s goals. First and foremost was the salesman who played the key role, Anthony Drago. He was brilliant, helpful and knowledgeable, from start to finish. And then there are the highest compliments to the Service Operations Manager, Dan Moyer; the Sales Manager, Travis Nelson, and of course, the General Manager, Steve Parr, all very impressive gentlemen. I am really enjoying my new Pacifica. The biggest surprise has been the fuel mileage number. At this point, I have driven my Pacifica over 400 miles, two thirds stop and go, local traffic, and one third highway driving. The dash board information on mileage indicates that the vehicle is averaging about 5 miles more per gallon than my trade-in. So now I own perhaps the 6th or 7th Chrysler van over the last some 25 years or more. And it was the Kelly team led by Anthony Drago that kept me in a Chrysler product. Very impressive. More

``Lee was accomodating and friendly, & found our car.. Lee helped us decide just what options we wanted and found the Pacifica that fit all our criteria. When it wasn't on their lot Travis found our red Pa Lee helped us decide just what options we wanted and found the Pacifica that fit all our criteria. When it wasn't on their lot Travis found our red Pacifica at another dealership and we had it in 4 business days. More

Great Had a great experience. Everyone here was really helpful, and was able to answer all my questions. Love the car I bought, and got a great deal on it Had a great experience. Everyone here was really helpful, and was able to answer all my questions. Love the car I bought, and got a great deal on it More

Great customer service! Professional and friendly staff! They really care about helping their customers and it shows! Great customer service and they went out of their way to Professional and friendly staff! They really care about helping their customers and it shows! Great customer service and they went out of their way to help us out and meet our needs! We were very satisfied and will come back next time we are looking to purchase another vehicle! More

2017 Jeep Grand Cherokee Lee was an upbeat and personable salesmen. All the other employees were very friendly as well. My husband and I spent 5 hours there and were told inst Lee was an upbeat and personable salesmen. All the other employees were very friendly as well. My husband and I spent 5 hours there and were told installing sunroof would include a lifetime warranty, which is why I finally decided to purchase vehicle, but it turns out it does not (without other conditions accepted)...disappointed in both. More

Professional staff If you want HONESTY If you want LOWEST PRICES I strongly suggest you visit this dealership. I experienced a very streamlined no nonsense fair pu If you want HONESTY If you want LOWEST PRICES I strongly suggest you visit this dealership. I experienced a very streamlined no nonsense fair purchase (including my trade) More

wonderful experience Everyone was helpful, everything (car functions as well as paperwork) well explained, worked within your life situations to address your individual ne Everyone was helpful, everything (car functions as well as paperwork) well explained, worked within your life situations to address your individual needs. Overall comfortable experience. More

new car 2017 jeep compass sales person explained every thing and answered all my questions salesman made sure my car was ready to go and set up my phone and explained how eve sales person explained every thing and answered all my questions salesman made sure my car was ready to go and set up my phone and explained how every thing in car worked More

Not turning lemons into lemonade Bought a certified 40k car on Tuesday. Stranded on the side if the road Wed with a promise to fix by Thursday. Picked up Thursday and 40 miles later, Bought a certified 40k car on Tuesday. Stranded on the side if the road Wed with a promise to fix by Thursday. Picked up Thursday and 40 miles later, stranded on the side if the road again with check engine alerts both times. While I appreciate their attempts to fix the car, the inability to adequately diagnose issues is a concern. I need to know my family is in a safe vehicle and not calling daily tow trucks. The sales department was fine and the management has been responsive, but if a dealer can't diagnose and sufficiently repair their own vehicle then that is a trust issue. I won't call out names right now. I have now used three days of my vacation driving back and forth to Kelly Jeep and still don't have a car for my wife. More

2017 Jeep Renegade Lattitude This is the 3rd vehicle we have purchased from Kelly. Excellent, professional, friendly service. This is our 2nd vehicle we bought from Tim Sparrow- This is the 3rd vehicle we have purchased from Kelly. Excellent, professional, friendly service. This is our 2nd vehicle we bought from Tim Sparrow- fantastic service. More