
Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Enjoyable experience with Crystal Crystal was great and very accommodating. She made this experience very easy and enjoyable. She helped me out any way she could and was very easy to c Crystal was great and very accommodating. She made this experience very easy and enjoyable. She helped me out any way she could and was very easy to contact when needed. More
Excellent Experience Our overall experience with Kelly was fantastic. We found a specific car that we wanted to look at via the internet and decided to make the trip from Our overall experience with Kelly was fantastic. We found a specific car that we wanted to look at via the internet and decided to make the trip from Reading. We loved the vehicle and Pete was so easy to work with. The car was already running and ready to go when we got there. There was no pressure and we thought the price was very fair. I would highly recommend Pete and the Kelly Group. It was a pleasant and easy experience. I love my new car! More
Patient, Friendly Sales Team The Sales Team was excellent to work with. Not knowing what kind of car I really wanted Tim was not pushy but patient, understanding and helpful. The Sales Team was excellent to work with. Not knowing what kind of car I really wanted Tim was not pushy but patient, understanding and helpful. More
Best salesman Pete Scherb is the best, he doesn't pressure you and is very knowledgeable of all of the vehicles. He is the only salesman that my family will ever de Pete Scherb is the best, he doesn't pressure you and is very knowledgeable of all of the vehicles. He is the only salesman that my family will ever deal with,if he would ever leave then so would our business.What ever he is being paid is not enough. Thanks for everything Pete, the Bortz family More
service technician - Dave Vrabel Our Jeep Grand Cherokee is now 6 years old and nearly 90,000 miles. Its been an awesome vehicle but the reason i am writing this review is not about Our Jeep Grand Cherokee is now 6 years old and nearly 90,000 miles. Its been an awesome vehicle but the reason i am writing this review is not about the car but about the service and the service technician. I can always count on Dave Vrabel. He always has our interest at heart. Makes sure the vehicle is fixed properly and there are never repeat visits. He makes service and vehicle maintenance as painless as possible. Appreciate the great work he does and the team Kelly has in the service department. More

AWESOME Experience! My wife and I decided after selling our 2005 Chrysler PT Cruiser back in 2013 for a Chevrolet sedan. My wife loved her PT Cruiser and decided she wan My wife and I decided after selling our 2005 Chrysler PT Cruiser back in 2013 for a Chevrolet sedan. My wife loved her PT Cruiser and decided she wanted another SUV. We always admired the Dodge Journey and decided check one out. We found one on line at Kelly and decides to drive from our home in Saylorsburg to Emmaus to check out our find. We looked it over, talked some numbers and drove our new Journey home the same day. Timmy Sparrow, Blake and Shawn made our experience smooth as glass. Extremely knowledgeable and friendly staff. Thanks guys! Tommy and Debbie Pepe More
My husband and I bought a new 2017 jeep trailhawk,love it. We looked at several suv's in this price range. The Jeep dealer was the best for us. I would recommend this dealership and the jeep brand. We have We looked at several suv's in this price range. The Jeep dealer was the best for us. I would recommend this dealership and the jeep brand. We have been to the mountains and it handled Great in the snow. I am very pleased with the vehicle and the staff. (thank you heather) and the internet sales team. You were a pleasure to work with. :) More

Best purchase experience ever on a vehicle Tim and everyone were very nice and up front with us. I lived in the South for 25 years and even though this is a Northern dealership they showed sout Tim and everyone were very nice and up front with us. I lived in the South for 25 years and even though this is a Northern dealership they showed southern charm. No hassle or strong arming. Tim and Finance found us the deal we wanted in a short period of time. More
Very easy and straight forward hassle free Tim was awesome and catered to our every need and request. Finance gave us what we wanted, and I did not have to wear boxing gloves to close the deal. Tim was awesome and catered to our every need and request. Finance gave us what we wanted, and I did not have to wear boxing gloves to close the deal. More
Body shop’s customer service HORRENDOUS! I’ve wasted over 4 months waiting for this dealership to complete the body work they started back in August. I was told I was to bring my truck back I’ve wasted over 4 months waiting for this dealership to complete the body work they started back in August. I was told I was to bring my truck back a month after they replaced my rusting fender on my 4 year old truck (replaced under warranty.) I was told it would need to have the protective coating reapplied. I have made multiple attempts to contact body shop manager Tim Hollis (over a dozen) to set up this appointment. For some reason unknown to me, Tim has refused to return my calls with the exception of once where he said he’d get back to me. I finally gave up and complained to Chrysler for not completing the job. It is my understanding that Chrysler also had to make multiple attempts to contact Tim Hollis. After months and multiple attempts to get Kelly to complete this task, I was finally told by Chrysler that I will not need the protective coating reapplied and noted my corrosion warranty will not be affected. Until now, I’ve always been pleased with Kelly’s service and Thadd has always treated me respectably. However I am dumbfounded how management at this dealership can just thoroughly ignore it’s customer. Unfortunately, I am taking my future business elsewhere. UPDATE 1/31/18. Steve Parr, the GM of the dealership contacted me after reading my review. He apologized after personally looking into the situation. He was unaware of it and I commend him for the follow up. More