Kelly Cadillac

My wife and I recently bought a used van from Kelly Cadillac Saab and the service was exceptional. They valued us and listened to us. We never felt like they were taking advantage of us or being untr Cadillac Saab and the service was exceptional. They valued us and listened to us. We never felt like they were taking advantage of us or being untruthful. The price was excellent as well. I would highly recommend them to anyone! More

Everyone was very friendly and helpful. The Cadillac STS I purchased has operated perfectly since my purchase over 6 months ago. My visits to the dealer for the original purchase have always been more than I purchased has operated perfectly since my purchase over 6 months ago. My visits to the dealer for the original purchase have always been more than satisfactory and very comfortable. I also received a great deal on my purchase. More

Friendly, reasonable prices, regularly provide coupons for service specials and invitations for events. I was introduced to the owner on the first visit and the difference in professionalism and custom for service specials and invitations for events. I was introduced to the owner on the first visit and the difference in professionalism and customer service was a night and day improvement over the local Audi dealer. Nice seating area with free coffee and bagels for service visits. More

By far, the best service employees I have dealt with in my forty years of driving. They always explain what is going on with your car when a problem occurs..even drawing diagrams. Expert advice given as my forty years of driving. They always explain what is going on with your car when a problem occurs..even drawing diagrams. Expert advice given as to when tires will need to be replaced. Reccommended oil change mileage notices always included in new stickers. Short wait time. Excellent customer service...always thank me or their service via email. Very comfortable lounge...coffee, water, soda, bagels, and plenty of reading material!! More

Automotive employees always describe exactly what is going on with your car, if a problem exists...even to the point of drawing a diagram. Advice was given to me regarding length of time I had left on going on with your car, if a problem exists...even to the point of drawing a diagram. Advice was given to me regarding length of time I had left on my tires....and what to watch out for while driving if time was approaching for them to be replaced. Stickers never fail to remind me when to return for an oil change. Short wait time. Comfortable lounge...coee, bagels, soda, water, TV, and plenty of reading material!! More

Dealership works hard to ensure customer satisfaction. I Dealership works hard to ensure customer satisfaction. I have been going to this dealership for many years and have never had a bad exexperience or Dealership works hard to ensure customer satisfaction. I have been going to this dealership for many years and have never had a bad exexperience or a problem that was not corrected. I will continue to visit this dealership whenever service is required on my vehicle. More

I purchased a used Chevrolet Impala from Kelly Cadillac. I purchased this car on-line, sight un-seen. When I recieved this car, it was exactly as they discribed it to me. The dealership contacted the ship I purchased this car on-line, sight un-seen. When I recieved this car, it was exactly as they discribed it to me. The dealership contacted the shipper and the car was delievered without incident. The entire purchase on this car was GREAT! I would highly recommend this Dealership to anyone. Roger Call Sturgis, South Dakota More

I have had several great service expereinces with this dealer. On a few occasions when I experienced a problem with my car (and I was in my home area), I simply drove over to the Kelly Dealership and the dealer. On a few occasions when I experienced a problem with my car (and I was in my home area), I simply drove over to the Kelly Dealership and the service people took me right in and took care of my problem while I waited - even when they were very busy. Greg in service has always done a great job and the rest of the people there are always friendly and helpful. I used tohate going to mycar dealer for service. With Kelly I find it to be a friendly visit. More

The personnel was very curteous. We were very pleased with the way the people made sure our car was clean. Our Salesman did everything to see that we knew what to expect from the car. Kelly is a very g with the way the people made sure our car was clean. Our Salesman did everything to see that we knew what to expect from the car. Kelly is a very good Car dealer. We had cars from them previously and we were never disappointed. More

Salesperson was knowledgeable and friendly, and encouraged me to test drive several different models to comparare features and driving characteristics of each. She was not pushy, however. Sales m encouraged me to test drive several different models to comparare features and driving characteristics of each. She was not pushy, however. Sales manager and owner also spoke with me, and were helpful and friendly. I have purchased vehicles previously from this dealership, and consider them to be the pre-eminent Cadillac dealership in this part of Pennsylvania. More