Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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There attention to detail and customer service is second to none. This dealership is very impressive inside and out and the people are very nice. Buying a vehicle is a nerve racking experiance but with peo to none. This dealership is very impressive inside and out and the people are very nice. Buying a vehicle is a nerve racking experiance but with people like Kelly Cadillac it turned out to be a really good day. When you hear there is nothing like a Cadillac "it's true".. More
Wow, in todays world it is hard to believe a buisness remembers customer service is important and really does matter. Kelly Cadillac is extremly friendly and attentive to the customer. I had an excelle remembers customer service is important and really does matter. Kelly Cadillac is extremly friendly and attentive to the customer. I had an excellent experience at this dealership and would highly recomend Kelly Cadillac. More
Mark resolved bothersome and puzzling vibration in car. One of four tires replaced two months earlier (by a tire dealer)was not seeded correctly...even after I had taken the car back to the tire dealer a s One of four tires replaced two months earlier (by a tire dealer)was not seeded correctly...even after I had taken the car back to the tire dealer a second time for the vibration. As soon as the tire was removed and mounted correctly, my SAAB ride was as smooth as ever. THANK YOU! More
I have to say a HUGE thank you for the wonderful group at Kelly Cadillac. Michelle our salesperson was knowledgeable and very fun to work with. She knew a lot about the company and product she represented. M Kelly Cadillac. Michelle our salesperson was knowledgeable and very fun to work with. She knew a lot about the company and product she represented. Michelle Russell did a wonderful job! We loved this experience and can't wait to recommend Kelly Cadillac to our friends and family. More
Thank you to Marc Gagliardi and Sarah for finding my DREAM CAR. I had called Kelly Cadillac and asked if he would find a WHITE SRX with navigation for me. To say that Marc works with you, is an understa DREAM CAR. I had called Kelly Cadillac and asked if he would find a WHITE SRX with navigation for me. To say that Marc works with you, is an understatement. He goes above and beyond.It's more then just selling a car, it's about his sincere desire to make sure you are completely satisfied. I LOVE LOVE MY CAR!!!! Thank you to everyone at Kelly. I look forward to being part of the Kelly Cadillac family. Esther More
I have been having my 2006 Cadillac DTS serviced at Kelly Cadillac Saab since it was new. They have always been courteous and helpful starting with their assistance to my son who purchased the car for us fro Cadillac Saab since it was new. They have always been courteous and helpful starting with their assistance to my son who purchased the car for us from Houston, TX. Recently I had a problem with the tire pressure monitoring system. Craig realized that there was and upgrade and offered to install it as a Good Will effort since I had just gone over the warranty mileage. Everyone, and especially Craig, make you feel like one of the family from the bagels and coffee in the waiting room to their warm greeting and concern for your time. And they are technically savvy. Although my warranty has run out, I will probably continue making the long drive to Kelly Cadillac Saab to continue to experience this superior service. More
These folks came highly recommended by a close family friend and rightly so. They were fabulous to work with. I knew when I walked into the dealership that I wanted a car. I wish I knew then though wh friend and rightly so. They were fabulous to work with. I knew when I walked into the dealership that I wanted a car. I wish I knew then though what I know now. I could probably have got the car for less had I been better armed with more information. However that is my fault, not theirs. I paid cash for the car, a car that just had arrived on the lot that day and other than the base, wholesale price they had no investment in. That said, I am absolutely in love with my car. At the ripe age of nearly 46, I have my dream car finally. I have wanted a cadillac since I was in my last year of optometry school, 20 years ago. It makes me feel like a responsible, mature woman who can take on the world. Because of this dealer's fabulous reputation and the fact that I am every dealership's dream customer, I just KNOW that the wonderful folks at Kelly Cadillac are going to TREAT ME LIKE A QUEEN and TAKE VERY VERY GOOD CARE OF ME AND MY CTS!!!! This wonderful dealership and its people have spoiled me forever. I will probably now ALWAYS buy Cadillacs, and buy them NEW, and buy them with EVERY BELL AND WHISTLE. A HUGE thanks for such a pleasant and awesome buying experience, especially to Michelle Russell and Bill Duck for his patient and thorough explanation of my car's features. More
THE GUYS AT KELLY CADILLAC WERE GREAT. VERY FRIENDLY, HELPFUL AND MOST OF IMPORTANT OF ALL HONEST. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING TO PURCHASE A NEW CADILLAC. THEIR SERVI HELPFUL AND MOST OF IMPORTANT OF ALL HONEST. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING TO PURCHASE A NEW CADILLAC. THEIR SERVICE DEPARTMENT IS ALSO VERY GOOD AND HELPFUL. I HAVE NO COMPLAINTS. More
Everyone at Kelley was very helpful and friendly. They explained everything in full detail and made my shopping experience very easy. My husband was deployed at the time I purchased the vehicle and I was explained everything in full detail and made my shopping experience very easy. My husband was deployed at the time I purchased the vehicle and I was a little skeptical about buying a car by myself. They went through everything with me and there was no pressure put on me to buy anything. I would recommend them to everyone. More
They explained the procedures thoroughly and completed them in a timely fashion. My car always comes back clean, smelling fresh and the work is done right the first time. I feel as if they really care th them in a timely fashion. My car always comes back clean, smelling fresh and the work is done right the first time. I feel as if they really care that my car is operating in top form. They do a great job of always making me feel welcome at the dealership. More