Kelly Cadillac

Pleasant experience with Kelly and all the members of the company. Couldn't have been any better as far as I am concerned. Michelle was very good and tried to answer or get me the answers to any questions company. Couldn't have been any better as far as I am concerned. Michelle was very good and tried to answer or get me the answers to any questions that I had. They did give me what i expected from a dealership. Wanted to thank all and hope to continue a great relationship. More

Marc by far gave me my best experiance yet in car buying! He went above and beyond what I have ever experianced.The car is a 2008 xxx and we love it.The Kelly dealership is 2nd to none. I would highly recomm He went above and beyond what I have ever experianced.The car is a 2008 xxx and we love it.The Kelly dealership is 2nd to none. I would highly recommend this dealership to everyone I know.The service dept had the car ready for pick-up on time as they promised. Even the owner was involved and addressed my wife and I on a first name basis. Guy's keep up the great work and I will be back again!! Thanks, John More

I would highly recommend this company to anyone. An outstanding crew that showed great customer service on all levels. Marc was especially helpful and willing o answer any questions that I had and wil outstanding crew that showed great customer service on all levels. Marc was especially helpful and willing o answer any questions that I had and willing to go the extra mile to make my experience with Kelly Cadillac a positive one. I will be utilizing Kelly Cadillac again in the future first and foremost for any vehicle purchase's. More

This was absolutely the best car buying experience I have ever had, Michelle was extremely friendly, did not push additional items, the entire purchase was done remotely which worried me but she made the tra ever had, Michelle was extremely friendly, did not push additional items, the entire purchase was done remotely which worried me but she made the transition as easy as possible and even worked out issues for me with third parties like XM after the purchase was complete. If I am ever going to purchase another Cadillac or Saab, I will definitely check Kelly first! More

I purchased a 2011 CTS-V Black Diamond Edition sedan on March 26. My wife and I had gone to look at the sedan on the day prior, and I had an idea what I wanted for my trade and how much money I would add March 26. My wife and I had gone to look at the sedan on the day prior, and I had an idea what I wanted for my trade and how much money I would add to purchase the vehicle. The final figure I was given at the dealership was just about what I wanted to pay. Went back the next day and asked about a wheel option, and they offered it to me at no additional cost. I told them I would buy the vehicle and left my car for the wheel change. The dealership drove me home and later picked me up when my new car was ready. While I was at home, the Dealership Owner, Mr. Kelly called me and said he had found another rebate I was entitled to which brought the vehicle price to what I wanted to pay from the start. How many dealerships would offer additional savings AFTER the deal is final? Kelly Cadillac will. This is why my family will always buy our vehicles from Kelly Cadillac. Michelle Russell was my sales consultant and did a fantastic job. More

I recently purchased a pre-owned Avalon from Marc. I purchased this vehicle through the internet. Through the entire process, Marc was proffessional, attentive and most importantly upfront with me. Purc purchased this vehicle through the internet. Through the entire process, Marc was proffessional, attentive and most importantly upfront with me. Purchaseing a vehicle sight unseen is always a little nerve wracking and Marc did a fine job communicating to me the condition of the car. When I got to the dealership (after Billy picked me up at the airport), I was again treated kindly and most importantly efficiciently as I had a long drive back. The car was everything I was excpecting. Thanks Marc,Geoff and Billy Tom Heindl Fort Myers FL More

I feel very comfortable taking my SRX in for service! I am always offered a car or transportation to the mall to go shopping. The waiting room for service is very accommodating, clean and well stocked with am always offered a car or transportation to the mall to go shopping. The waiting room for service is very accommodating, clean and well stocked with reading material, High-def TV, drinks and an assortment of Bagles and cream-cheese. The Kelly experience is Great all around! More

THE CUSTOMER SERVICE AND FREINDLINESS OF THE STAFF IS GREAT. THE ONLY PROBLEM I HAVE IS THEIR PRICING ON REPAIRS. THE QUOTES THAT I GET ARE USUALLY ABOUT DOUBLE OF WHAT IT COST ME AT A SMALLER SHOP. NOW GREAT. THE ONLY PROBLEM I HAVE IS THEIR PRICING ON REPAIRS. THE QUOTES THAT I GET ARE USUALLY ABOUT DOUBLE OF WHAT IT COST ME AT A SMALLER SHOP. NOW SOME OF THAT MAY BE JUST THE DIFFERENCE OF OEM PARTS BUT IT SEEMS THAT THEY WORK OFF OF INFLATED PRICES. I USE THE DEALER FOR SERVICES BUT FOR ANY REPAIR I USE A SMALL 3-4 MECHANIC SHOP AND I NORMALLY SAVE OVER HALF THE PRICE. More

Everyone was very friendly and went out of their way to make me a completely satisfied customer. They didn't have the car I wanted in stock but they found one at another dealership and we made the deal the make me a completely satisfied customer. They didn't have the car I wanted in stock but they found one at another dealership and we made the deal the same day. It was great doing business with Kelly Cadillac. Glenn Shaffer More

When I called to make an appt., the voice was very pleasant and knew the answers to my questions, as well as the cost estimate and how soon I could be booked in (the next day). When I arrived with my pleasant and knew the answers to my questions, as well as the cost estimate and how soon I could be booked in (the next day). When I arrived with my car, I was waarmly greeted and personally shown the waiting room. In a half hour the man came in to tell me it was a simple repair and it was all done, that the car was now in the wash line. When my car was returned to me it was very clean, even the wheel spokes which had been very dirty. They warmly waved goodbye to me. And the cost was $20 under the estimate! I had never been to Kelly before, but i am sold. More