Kelly Cadillac

Had an emergency with my cadillac many miles from home.pulled in to Kelly 7:00 P.M.Stressed out.Service dept closed.I first met Allen, Who was most courteous.He then referred me to Michelle,She wrote home.pulled in to Kelly 7:00 P.M.Stressed out.Service dept closed.I first met Allen, Who was most courteous.He then referred me to Michelle,She wrote up the service order,gave me service mgr.Graham's card,and saw to it that my wife and I got to our motel that night.Next morning spoke to Graham asked if any way possible to get my car fixed as I needed to be in Cape May N.J. that afternoon for a wedding. Car was repaired bad tire replaced at very reasonable price and we were on our way by 11:00 a.m. This is a dealer ship that obviously cares about people which reflects greatly on the owner and management.I would feel very good about making my next auto purchase here. Tom Natale More

Marc and his team were excellent to work with and fulfilled each and every promise they made. I would recommend working with his team on a used car or new car purchase!!! fulfilled each and every promise they made. I would recommend working with his team on a used car or new car purchase!!! More

Everyone we came in contact with was terrific. Customer service was excellent!! They went over and above what we have experienced with other dealers we have delt with in the past. We would highly recommen service was excellent!! They went over and above what we have experienced with other dealers we have delt with in the past. We would highly recommend this dealership and our saleswoman Michelle. More

One of the easiest sales they ever made. I knew what I wanted; no negotiations on this model; couldn't find a 2011 so we placed an order for a 2012. It took a while to get built, but that's no fault of th wanted; no negotiations on this model; couldn't find a 2011 so we placed an order for a 2012. It took a while to get built, but that's no fault of theirs and they kept me informed about the process. Their reputation kept me from shopping any other dealership. More

We just purchased a second vehicle from Kelly Cadillac Saab. Their sales people and their service department is top notch! It is obvious that they strive to please their customers. We will continue to u Saab. Their sales people and their service department is top notch! It is obvious that they strive to please their customers. We will continue to use this dealer in the future! More

OUR EXPERIENCE AT THE KELLY DEALERSHIP FAR EXCEEDED OUR EXPECTATIONS,DUE IN PART TO OUR SALESMAN MARC GAGLIARDI. WE HAD 3WKS PRIOR PURCHASED A VEHICLE FROM ANOTHER DEALERSHIP THAT AFTERWARDS REALIZED I SIM EXPECTATIONS,DUE IN PART TO OUR SALESMAN MARC GAGLIARDI. WE HAD 3WKS PRIOR PURCHASED A VEHICLE FROM ANOTHER DEALERSHIP THAT AFTERWARDS REALIZED I SIMPLY HATED. I CONTACTED KELLY AND ASK TO SPEAK WITH A USED CAR SALESMAN. MARC CAME TO THE PHONE AND I EXPLAINED TO HIM MY DILEMNA. NOT PROMISING ANYTHING, HE SUGGESTED WE COME INTO THE DEALERSHIP. AS A RESULT OF HIS EFFORT WE WERE ABLE TO GET OUT OF THE PREVIOUS CAR INTO A REAL "HEAD TURNING" CAR. WE SUFFERED A MINIMAL AMOUNT OF FINANCIAL HARDSHIP DUE TO THE TRADE-IN ALLOWANCE GIVEN ON A CAR THAT WAS INITIALLY OVER-PRICED. JUST GOES TO SHOW NOT ALL CAR DEALERSHIPS ARE COMMISSION DRIVEN. KELLY PUTS CUSTOMER SATISFACTION FIRST AND FOREMOST. GRATEFULLY, SAM /ANGELA EDWARDS More

Been to a lot of Cadillac dealers in New Jersey, we were not happy at all. Made a 3hr trip to Kelly Cadillac and all I can say is we will make that trip when it's time for the next CTS Thank you so much not happy at all. Made a 3hr trip to Kelly Cadillac and all I can say is we will make that trip when it's time for the next CTS Thank you so much George and Carol More

Very Good Dealership!!!! Very Helpful, and customer Friendly. Would buy from them anytime. I highly recommend this dealership to anyone looking to buy a vehicle. Thanks for your excellent service . M Friendly. Would buy from them anytime. I highly recommend this dealership to anyone looking to buy a vehicle. Thanks for your excellent service . Mr. Calvin Byrd. More

I bought my Honda long distance (I live in Franklin, TN) and I could not have wished for a better experience than the one I had with Kelly Cadillac Saab in Lancaster, Pennsylvania. Julie Gardner handled my and I could not have wished for a better experience than the one I had with Kelly Cadillac Saab in Lancaster, Pennsylvania. Julie Gardner handled my transaction and she was truly knowledgeable, helpful and made the experience all around wonderful. I would definitely recommend this company to anyone who is interested in buying their vehicle out of state. More

The overall experience with Kelly Cadillac Sabb was a great one. I had done some research on-line before I went to the site so we knew what we were looking for. Marc was very friendly and provided us w great one. I had done some research on-line before I went to the site so we knew what we were looking for. Marc was very friendly and provided us with all of the information that we needed and answered all of our questions. We were trading in a vehicle and I was pleasantly suprised by the initial trade in value that they gave us for our vehicle. I had been to another dealership and what they offered was not even close to what I thought we should get based on the research I had done. This made we very upset and I will not work with them in the future. Kelly was nothing like the previous dealership. I would recommend anyone to work with Marc and Kelly in the future. Thank you Kelly for making our car buying experience a great one. More