Kelly Cadillac

Julie was awesome! She listen and knew exactly was we wanted. After our purchase she spent a great amount of time making sure I knew how to use the On Star and all the bells and whistles in my New Saab! wanted. After our purchase she spent a great amount of time making sure I knew how to use the On Star and all the bells and whistles in my New Saab! Glenn the finance manager was very detailed and spent time making sure all the financial paperwork was correct and we understood it. Thanks Kelly Cadillac Saab Sandy Arndt More

I cannot say enough good things about Marc, Sarah, and Billy. This was the easiest car buying experience I have ever had. The entire team at the dealership was friendly, knowledgeable, and just overal Billy. This was the easiest car buying experience I have ever had. The entire team at the dealership was friendly, knowledgeable, and just overall a pleasure to work with. More

Our quest for the "perfect" Saab 9-5 ended when we dealt with Marc and the team at Kelly Saab. We were looking for a manual transmission 9-5, which are quite rare. Furthermore, we wanted it in Fijo we dealt with Marc and the team at Kelly Saab. We were looking for a manual transmission 9-5, which are quite rare. Furthermore, we wanted it in Fijord Blue, rarer still. We had placed a deposit on another car (red), but were thrilled to learn that the only new, blue 9-5 we could find on the 'web was sitting right there in the Kelly showroom. I spoke with Marc, told him I wanted to buy the car, asked if it was available, and what he would sell it for. Marc said he needed to speak with Geoff Kelly, and 5 minutes later called me back with an outstanding price. The ultra-professional team at Kelly handled all of the arrangements, and 8 days later we drove from Connecticut to take delivery of our beautiful new car. Our buying experience with Marc was, by far, the finest possble. Marc, Geoff, and everyone we spoke to at Kelly Saab was polite, professional, punctual, and efficient. We would not hesitate to recommend Kelly Saab to our friends or relatives. More

My engine light had been on for a while, which I checked on and found the part that was probably the problem but decided to test it first rather than replace it right away. (secondary air injection check va on and found the part that was probably the problem but decided to test it first rather than replace it right away. (secondary air injection check valve, the system still worked fine and did not look so bad, that waiting a little would do any damage) I little later I started to encounter a different problem with the engine and decided to bring the car in, while 1000 miles away from my home. I told the staff about the problem and checking the valve before and that I knew this was at least one error code. They decided to replace the valve and blamed the problems I had on it. It sounded plausible, yet did not solve the problem. When I called in, they told me that while test driving the car it ran the way it should. Yet I dont believe that it is normal for a turbo to stammer whenever it is used. In fact I know that other premium cars such as Audi and Mercedes do not do this. In the end I payed over 300 dollars for a part openly attached with 2 screws, which costs 90 dollars and had the same problems as before. Since Kelly Saab says the messed up way my car drives now is the way it should I would say hands off Saab if they are right, or rather hands off Kelly Saab and their "premium service". Or is it just premium pricing they offer? More

Great service, very responsive to all questions and requests, knowledgable about the product and friendly. I was very impressed with the whole experience. I would recommend Kelly Cadillac to others. requests, knowledgable about the product and friendly. I was very impressed with the whole experience. I would recommend Kelly Cadillac to others. I would like to especially thank Julie Gardner my sales person for all her work in putting together this deal. More

Everyone at Kelly Cadillac was great to work with - Michelle, Allen, Glenn, and Mr. Kelly. They were helpful, super friendly, and very fair to deal with. It was a pleasurable car-buying experience, t Michelle, Allen, Glenn, and Mr. Kelly. They were helpful, super friendly, and very fair to deal with. It was a pleasurable car-buying experience, they easily exceeded my expectations. I would not hesitate to recommend Kelly Cadillac/Saab to family and friends. Thanks everyone! More

Experience with Julie G was absolutely exceptional. I cannot say enough about how friendly, knowledgeable and professional she was in all aspects of our purchase. Even though we were meeting for the firs cannot say enough about how friendly, knowledgeable and professional she was in all aspects of our purchase. Even though we were meeting for the first time she acted like we were her most important customer and did everything she could to make us feel at home and welcome. It was truly a wonderful experience and even though the dealership is almost 100 miles away from our home, I will not hesitate to reach out to them and her when our next vehicle need arises. Thank you Julie. More

I am very pleased with the work done by Julie Gardner, saleperson, to provide the vehicle of my choice, with the desired equipment and in the desired price range as specified to her. saleperson, to provide the vehicle of my choice, with the desired equipment and in the desired price range as specified to her. More

Marc Gagliardi and the team at Kelly Cadillac-Saab made this car buying experience a great one to remember. Marc was very welcoming and pleasant from the first phone conversation right through the signing this car buying experience a great one to remember. Marc was very welcoming and pleasant from the first phone conversation right through the signing of paperwork. Marc had a no pressure sales approach that is extermely rare with car buying, and that is what made Marc by far the best salesperson that I have ever conducted business with. Mr. Gagliardi I wish you the very best in your career and I look forward to my next purchase with you and your awesome team at Kelly Cadillac-Saab. Thanks for EVERYTHING!! More

I bought my 2006 Saab from this dealer. My car was making some unusal noies. I called and was told to bring my car in for a review. I was given the owners demo car to use while mine was checked out. making some unusal noies. I called and was told to bring my car in for a review. I was given the owners demo car to use while mine was checked out. The servcie manager , who was terrific in his own right, kept me informed as to what needed to be done and the cost. I was totally confident in everything that needed to be repaired and now my car is running as great as wheen I drove it off th lot 5 years ago. I will most defintely be bringing my car back for service as well as buying my next vehicle from Kelly Cadillac/Saab. Their service profile is unsurpassed. More