Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Julie was one of the best car sales associates we have met in the several years. She knows her product COMPLETELY and is a friendly person. She was most informative while selling us the car and extremel met in the several years. She knows her product COMPLETELY and is a friendly person. She was most informative while selling us the car and extremely thorough when we took delivery. She went above and beyond to make sure the settings were made to my preference, explained in detail all the features of the vehicle and sure makes me feel like I can call her anytime I have a question. In addition to Julie, we received friendly greetings from the manager and other employees in the showroom. The paperwork was efficiently handled by Glenn Davis. The whole dealership is clean and modern and easy to access off the highway. I could not be happier with my new SRX! More
I have had few service experiences in my life that equaled my experience at Kelly. From the initial phone call to the first meeting, and ultimately the purchase experience, every step was handled prof equaled my experience at Kelly. From the initial phone call to the first meeting, and ultimately the purchase experience, every step was handled professionally, expediantly, and with a personal touch rarely encountered today. Their follow up to the sale has been nothing short of impressive. I received a call from both my sales consultant and the dealer owner, Jeff Kelly, inquiring as to my satisfaction with my car, the dealership, and the experience. I AM VERY impressed. More
I called this dealership last Saturday because my Saturn Outlook broke down in Lancaster, which is over 50 miles from my house. I spoke to Graham who was more than helpful even though the Service Dept was Outlook broke down in Lancaster, which is over 50 miles from my house. I spoke to Graham who was more than helpful even though the Service Dept was closing in a half an hour. When we arrived, we were informed that Enterprise Rent a Car was closed and we did't know what to do. Graham then said he would give us a car free of charge to drive while ours was being repaired. Not only did he give us a car to drive, he gave us a 2012 CTS-Sweet! my husband and I fell in love with the Cadillac. When I spoke to Graham on Monday, we talked about what was wrong with my car and I expressed an interest in having a salesperson call me. This is where Julie Gardner came into the picture. I spoke with her Monday night, Tuesday we told her exactly what we wanted and they didn't have it on their lot. They located what we found and this is Thursday and I already have my new car! Great service from beginning to end. I will never buy a car anywhere else! More
This dealership was very kind and coutious throughout the whole process, enjoyed doing business with them and looking forward on future endeavors, thank you Kelly Cadilac. whole process, enjoyed doing business with them and looking forward on future endeavors, thank you Kelly Cadilac. More
I WORKED WITH SEVERAL DEALERS TO BUY A NEW CAR AND THEN I WENT TO KELLY CADILLAC AND WORKED WITH JULIE GARDNER AND THE MANAGER WITH IN 2HRS WE MADE A DEAL AND I PURCHASED THE NEW CADILLAC CTS AND DROVE IT HO WENT TO KELLY CADILLAC AND WORKED WITH JULIE GARDNER AND THE MANAGER WITH IN 2HRS WE MADE A DEAL AND I PURCHASED THE NEW CADILLAC CTS AND DROVE IT HOME GETTING THE BEST DEAL OVER ALL THE OTHER DEALERS. More
Great deal on used 2010 Cadillac CTS. Good trade in value and excellent staff respect and courtesy. The car is great but the atmosphere sells these cars. Recommend anybody to make a stop here before you buy and excellent staff respect and courtesy. The car is great but the atmosphere sells these cars. Recommend anybody to make a stop here before you buy anywhere else. Also their internet site is modern, convenient, and accurate. I saw this CTS online, then I called to inquire about it. Even though I was buying used, the respect and courtesy Howard Solodky gave me helped sell this car. I drove two hours to look at it in person and they surprisingly did not take advantage of that fact as I figured any dealership would have. Can't say enough, very pleased, will buy here again. Kelly Harter Lewisburg, PA (570)592-1100 More
just purchased a 2012 Cadillac SRX AWD, Julie is our sales person and went over what we were looking for in a vehicle. We went for test drive and she explained all the options, Glenn went over in depth sales person and went over what we were looking for in a vehicle. We went for test drive and she explained all the options, Glenn went over in depth on the forms and additional coverage and options that we could add on. Before we left Julie went over everything and hepled setup my Onstar account. This is the first dealership that I have been, that makes you feel like family when you walk in the door. More
Recently bought a CTS-V Coupe, my third new Kelly Caddy and by far the best sales experience so far. Everyone that I came in contact with at the dealership was committed to working a successful deal, but and by far the best sales experience so far. Everyone that I came in contact with at the dealership was committed to working a successful deal, but without the pressure that sometimes accompanies a car buying experience. Howard Solodky, in particular, did a yeoman's job of riding herd on the deal, taking care of details and advising progress. Glenn Davis made the task of finishing the paperwork and wrapping up the deal enjoyable. On the basis of this experience, I highly recommend Kelly Cadillac. More
I always have had quality customer services and care from the sales floor through to the service and parts department. Its one of my most enjoyable places to shop. It is both the product and people that keep the sales floor through to the service and parts department. Its one of my most enjoyable places to shop. It is both the product and people that keep me coming back. More