Kelly Cadillac

Salesperson was helpful in providing information about the pre-owned car of interest. Excellent benefits when you buy a car from this dealership. The staff is extremely friendly and I did not feel like I the pre-owned car of interest. Excellent benefits when you buy a car from this dealership. The staff is extremely friendly and I did not feel like I was being pressured to make a decision. Once I decided to buy, the sale moved along swiftly and I had the car the next day. I highly recommend this dealership for the knowledgeable staff, the friendliness of communication, and the many wonderful dealer benefits provided to customers after the purchase. More

I found a used vehicle online and went to the Kelly website. There were reps available immediately to instant message regarding the vehicle. I started a dialogue with Julie, she gave me her cell phone website. There were reps available immediately to instant message regarding the vehicle. I started a dialogue with Julie, she gave me her cell phone number to call anytime and she e-mailed me additional information on the vehicle. We made arrangements to see the vehicle ( I am 2 hours away). Julie test drove the vehicle herself to make sure it was fine, discovered an issue, and asked me to delay my visit until they could make sure the vehicle was OK. The next day the issue was resolved, we looked at the car and bought it. Everyone at the dealer was very friendly and helpful, especially Julie. She made us feel very comfortable and welcome. Glenn was very accommodating of my request to use my local credit union for financing and I was able to take the car home the same day. I would definitely recommend this dealer to my friends. More

This was the quickest deal I have ever been involved with,almost to the point of being a liitle nervous but the trade allowance on our existing SAAB was fair and the price of the replacement car was fai with,almost to the point of being a liitle nervous but the trade allowance on our existing SAAB was fair and the price of the replacement car was fair as well. Financing was done to my liking and amazingly they sent us driving back to New York State with our new car the same day-quite unexpectedly. The staff was creative and proactive and friendly. The owner was available for quick decisions as well . Very positive. I recommend them highly. More

I would give this dealership a 10 (EXCELLENT). Thank you for making this a pleasant buying experience. After searching the internet for a CTS Coupe your dealership had the vehicle we wanted to purchase. How for making this a pleasant buying experience. After searching the internet for a CTS Coupe your dealership had the vehicle we wanted to purchase. Howard the sales person was very friendly, accommodating and treated us with respect. We were able to test drive the vehicle (2011 2-door CTS Coupe) before buying. The vehicle is a beautiful, luxury smart car. Very smooth transaction with no stress. Would definitely buy from this dealership again and spread the word about the excellent overall experience. Dealt with Howard in sales, Allen for trade and Glenn in finance. Everyone very professional. To our surprise we also met the owner who introduced himself. No other dealership does that. More

My overall experience with Kelly cadillac was fantastic from Jolyn Graham my sales consultant to the finance and post sales team. Jolyn is a very nice, professional, and easy going person to deal with and from Jolyn Graham my sales consultant to the finance and post sales team. Jolyn is a very nice, professional, and easy going person to deal with and would highly reccomend him to anyone looking for a new or used vehicle. I also would like to compliment how well you are treated even after the purchase of your vehicle. I have received phone calls making sure I am happy and to see if I had any questions in addition to receiving thank you cards both from Jolyn and from the dealership itself. It is so refreshing to be treated with respect and will absolutely go back to kelly cadillac in the future and will happily refer friends, family and clients. More

Doug and his Sales manager was very professional,kind and courtesy. I highly recommend this sales staff to anyone who wants to be treated as if they are the number one customer on the lot. Thank you for the courtesy. I highly recommend this sales staff to anyone who wants to be treated as if they are the number one customer on the lot. Thank you for the outstanding customer service! Ernest & Linda Evans More

We are please to give a rating because of the courteous service received by our salesperson, Howard Solodky. In addition, we met Mr Kelly, who was very friendly and personable. In handling the financia service received by our salesperson, Howard Solodky. In addition, we met Mr Kelly, who was very friendly and personable. In handling the financial process, we were engaged in paperwork with Sarah Denton and Glenn Davis. They were very helpful and hospitable. Buying a car at Kelly Cadillac was a pleasant experience. We felt confident that we made a great purchase there! Thanks for asking, David & Sylvia Weit More

Everyone at the dealership was very helpful and friendly. Everyone at the dealership was very helpful and friendly. Julie took the time to explain everything to us in detail. She is a terrific salesperson, w Everyone at the dealership was very helpful and friendly. Julie took the time to explain everything to us in detail. She is a terrific salesperson, who knew the vehicle inside and out. She took us through every aspect of the SRX and it's many features. She made sure we understood all about it. She went above and beyond, even setting up our preferences and helping with the Onstar account. It doesn't get any better than that. Thanks Julie!! Glenn did a great job handling the paperwork, going over all the forms in detail and he made it quick and easy. We also met Allen, the sales manager who gave us a great deal on our trade; Geoff Kelley, the owner; and Lynn Yoder, the service manager. Everyone we met on the staff was very pleasant and courteous. We would highly recommend Kelly Cadillac to anyone. It's the BEST car buying experience we've ever had. We love our new SRX... More

Pleasant people, nice dealership, satisfied with my vehicle. Was not sure what to expect walking in, and I am very happy I did! Although, a short warranty would have been nice. vehicle. Was not sure what to expect walking in, and I am very happy I did! Although, a short warranty would have been nice. More

A Cadiallac CTS has been my dream car for several years. Last weekend my husband and I decided to take one for a spin and it was love at first sight! Marc Gagliardi greeted us with professionalism, kindnes Last weekend my husband and I decided to take one for a spin and it was love at first sight! Marc Gagliardi greeted us with professionalism, kindness and patience as I explained exactly what I was looking for in the car. We test drove 2 models, the sedan and the coupe and his level of knowledge was the best I've ever seen in a salesman for a car dealer. He made the process smooth, exciting and enjoyable. I picked up my new car on Tuesday and Marc greeted me with a huge smile, a handshake of congratulations and enthusiasm for my excitment. Not only did Marc make my dream come true, but he has in me, a customer for life! Thank you Marc!!! More