Kelly Cadillac

Buying my car was a wonderful experience! Everyone was so friendly, took their time, and answered all our questions. My husband and I are very pleased with the overall experience at Kelly! so friendly, took their time, and answered all our questions. My husband and I are very pleased with the overall experience at Kelly! More

i was treated with the upmost respect from the moment i met howard solodky.he really took the time to explain everything.from the car to filling out the paperwork.the owner geoff kelly introduced himself met howard solodky.he really took the time to explain everything.from the car to filling out the paperwork.the owner geoff kelly introduced himself . we offered anythi ng we wanted to drink. i can not stress enough the level of friendlyness that was shown to me while i was at kelly cadillac.this is the 2nd car i bought there n was treated very very well both times.. very friendly n very professional. i will recommend kelly cadillac to any friends or family lookin into a new or used car. More

I can't say enough good things about my experience with Kelly Cadillac and especially my sales person, Julie Gardner. I purchased a 2008 Jeep Wrangler. I live 3 hours from there, and found the vehicle on Kelly Cadillac and especially my sales person, Julie Gardner. I purchased a 2008 Jeep Wrangler. I live 3 hours from there, and found the vehicle online. I called, and she was able to work out all the details over the phone, so when I came in to purchase it was simple and quick. She was thorough and knowledgable about the specifics of the vehicle. After I got home, I realized there was an issue with the soft top that came with the vehicle, which made it unusable. Julie quickly resolved the issue to my satisfaction by ordering me a new top from a local dealer and shipping it directly to me. She was quick to respond to all emails and phone calls. I would definately recommend this dealership to anyone. They are not only there for you during the purchase of your vehicle, but also after should a problem arise. I couldn't be happier. More

My wife and I purchased a 2008 Cadillac SRX from another local dealership a little over a year ago and were not happy with our purchase. The service we received from that other local dealer was average. We local dealership a little over a year ago and were not happy with our purchase. The service we received from that other local dealer was average. We decided to stop by Kelly Cadillac-Saab to take a look at their inventory of new SRX's. Marc was very welcoming and pleasant from the first meeting in the lot. Marc had a no pressure sales approach that is extermely rare with car buying, and that is what made Marc by far the best salesperson that I have ever conducted business with! My wife drove a really ahrd bargain, and initially we were pretty far apart on the monthly payment and out-of-pocket expenses that were offered even though the dealership offered us more than our payoff on our 2008 Cadillac. At most dealerships,they low-ball you on the trade and typically that would be the end of the conversation - take the offer or leave it, but not with Kelly Cadillac Saab. Marc spoke with Geoff who is the owner of the dealership, and he said, let's make this customer a Kelly for Life Customer. We were able to keep the monthly payment where we wanted it to be and minimize our out-of-pocket expenses without increasing the price of the vehicle to give us more on the trade(a game that most dealerships play that I despise). Kelly simply offered us more real equity from the vehicle. What a pleasant surprise that was. I had a busy schedule on the day of purchase and an impromptu conference call that I had to take. Marc and team patiently waited for over 30 minutes while I took my conference call. Goeff Kelly, the owner of Kelly Cadillac-Saab, was at the dealership that morning to meet me and congratulate me on my new purchase. Geoff and the entire staff were very excited for us. Marc carefully explained all of the features of our new vehicle in detail and asked if I had any questions. As we signed the paperwork, Glenn carefully explained all of the details of our new lease and offered us expert advice pertaining to all of the different protection options available. The level of service, hospitality, and courtesy at Kelly Cadillac far exceed any other we've ever engaged in (My wife and I have purchased more than 20 cars in 8 years). We were treated like royalty. We are truly excited and looking forward to being Kelly Cadillac customers for life! At Last, a car dealership that we can trust and cares more about service than just making a sale. It goes without saying that we highly recommend Kelly Cadillac to anyone looking for a new vehicle! More

Also like the friendy & helpful office staff; I like the ownership and its professional approach to their business. One does experience the enjoyable environment of a first class dealership. the ownership and its professional approach to their business. One does experience the enjoyable environment of a first class dealership. More

Marc was very pleasant on the phone, which began the sales process. I came in and the vehicle was even better than described. Marc was very interested in putting me into a car that directly reflected sales process. I came in and the vehicle was even better than described. Marc was very interested in putting me into a car that directly reflected my inner (and outer) beauty. the 2008 Black Escalade was Perfect. Marc also got me top dollar for my trade. Amazing experience. I had not considered an American car in 15 years. Marc is the epitome of friendly classy service. More

Working with Kelly Cad was a pleasure. Michelle was very helpful, friendly and professional Glenn was also a pleasure to deal with- We had a few things in common and he was very easy to talk to and easy helpful, friendly and professional Glenn was also a pleasure to deal with- We had a few things in common and he was very easy to talk to and easy to work with. Also very professional. Thanks to the whole team at Kelly Cad. D Bryan More

By far the quickest I have purchased a vehicle!!! The amount of time in the show room with the sales associate was less than a half hour. There was no sitting and waiting like at other deaerships. Pick amount of time in the show room with the sales associate was less than a half hour. There was no sitting and waiting like at other deaerships. Picked up the vehicle two days later and was there maybe forty minutes. I appreciate they didnt waste my time. Very impressed with this dealership. More

I owned a 2011 Cadillac CTS and went in for my free oil change and tire rotation. While there, I saw an SRX. I'd never been interested in SUVs before, but asked Graham what it was. I went into the showr change and tire rotation. While there, I saw an SRX. I'd never been interested in SUVs before, but asked Graham what it was. I went into the showroom and looked at one. It was only 7:30 a.m., so there were no salesmen around, although the owner, Geoff, was there. He gave me a brochure on the SRX and told me he's send a salesperson to see me when one arrived. To shorten the story, I walked out with a 2012 SRX. Julie, my sales rep, was very knowledgeable and helpful. She followed up with everything she promised to do. Geoff is a "hands-on" owner and makes a customer feel like an old friend. Everyone in the service department is knowledgeable, professional, and friendly. Glenn makes dealing with all the paperwork very easy. This is the third Cadillac I've purchased from Kelly. Each time, the negotiations and final price were reasonable. Customer service is outstanding. They do everything possible to make a customer feel valued. Julie told me Geoff wants his customers to buy all their cars from him. What car dealership owner doesn't? The difference is that Geoff and his staff at Kelly actually do everything they can to earn your trust and make you want to go back. In case you can't tell already, I give them my highest recommendation. More

This dealership is extrememly professional. No high pressure selling and very willing to accomodate their customers. Working with Julie and Glenn was a great experience. pressure selling and very willing to accomodate their customers. Working with Julie and Glenn was a great experience. More