
Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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This is our second time travelling to Kelly Cadillac from Long Island, NY. The quality of service we received from Mr. Kelly and his exceptional team at Kelly Cadillac is incomparable. We have had the honor Long Island, NY. The quality of service we received from Mr. Kelly and his exceptional team at Kelly Cadillac is incomparable. We have had the honor to work with Julie Gardner and Sarah Denton. These ladies know their stuff! There is not a dealership on Long Island nor in the tri state area that can compare to this down to earth family oriented business. I would not hesiate to recommend this dealership to anyone considering purchasing a Cadillac. Thanks to a great team who makes the car buying process a breeze! More
This was the best car buying experience I ever had in my 73 years.From Geoff Kelly to at rest listed above treated my wife and I with respect and consideration at all times during our purchase . 73 years.From Geoff Kelly to at rest listed above treated my wife and I with respect and consideration at all times during our purchase . More
From the time my wife and I arrived at Kelly Cadillac until the time we left, every part of our visit was absolutely top notch. I called the dealership on Wednesday and asked to speak with someone in until the time we left, every part of our visit was absolutely top notch. I called the dealership on Wednesday and asked to speak with someone in sales. I was lucky enough to be transferred to Julie Gardner and started to explain a situation that involved a previous car purchase. The scenario and situation that I laid on the table was an absolute mess, but after a few minutes of exchanging details and a few laughs (which were greatly appreciated) Julie, without hesitation, agreed to help me. Julie's enthusiasm and knowledge about the Cadillac brand are outstanding. She is not just there to sell cars. She understands the customers wants and needs, starting with the first step and eventually helping you to reach your goal... the purchase of your dream car. We decided that we wanted to purchase the Escalade on Thursday and before we knew it, Mr. Kelly was on the showroom floor. We were shocked. When you buy a car, how often is it that you get to meet the owner of the dealership??!! He shook our hands, chatted for a few moments, thanked us for our business and cracked a couple jokes. You do not see many class acts like this anymore. Glenn Davis is a finance guru. He is very thorough and if he catches something that could help you out in the end he makes it right. Glenn is very knowledgeable on the warranties, anti-theft, GAP, and all other protection services offered at the dealership. The Escalade was EXTREMELY clean and we got an awesome deal on it. Kelly Cadillac is an outstanding dealership. It is spotless inside and out, they have an awesome inventory, and the crew they have is second to none. Not only is the dealership lucky to have people like Julie, Glenn, and Geoff, but Cadillac is also extremely lucky to have such a great dealership in their system. It is because of this great group of people that we now own our dream truck. Thank you!!! More
This was my first connection with Kelly Cadillac and I found it a very refreshing expieriuence. I haven't purchased a vehicle since 2005 and expected a pushey pressured sales approach as I have expier found it a very refreshing expieriuence. I haven't purchased a vehicle since 2005 and expected a pushey pressured sales approach as I have expierienced in the past from some other dealerships. On the contrary, from my pre-visit on line contact requesting a quote and trade in expectations I was treated with the utmost courtesy and honest straightforward information. My on-site visit was pre-arranged and my Wife and I were received graciously and treated with the utmost courtesy and a very professional attitude by everyone we came in contact with ( and that was at least 5 people at Kelly including the Owner ). As you know we purchased the Vehicle and were afforded all the promotions that were presented to us consistant with the on-line quote originally stated. I have since returned to have a Glass Coat applied to the Cadillac and again met with courtesy and a feeling of 'special treatment' by the Service Personnel and others un-named throughout the dealership. That is why I rated Kelly as I Have. Chuck Jackwood More
our salesman Howard Solodky was always there for me in a our salesman Howard Solodky was always there for me in a special quick need. He followed up many times along with email and phone. He even took tim our salesman Howard Solodky was always there for me in a special quick need. He followed up many times along with email and phone. He even took time off on his day off to take care of a need for us. Everything was just as he explained and the car was in excellent shape. Again, please use Howard for all of future needs. I can' say enough about Geoff Kelly in finding us what was needed. Thanks Lynn in Service, Howard in Sales and the entire staff. More
Everyone, especially Julie, was very helpful, finance personnel, etc. Even Mr. Kelly who installed my floor mats. My experience with Cadillac has been rewarding. I am very pleased with the attention g personnel, etc. Even Mr. Kelly who installed my floor mats. My experience with Cadillac has been rewarding. I am very pleased with the attention given to me. More
Marc started us on our journey. He was very accomodating and delivered on his word. Lynn has been great in directing service by providing cars when ours was done. We have worked mostly with Graham who has b and delivered on his word. Lynn has been great in directing service by providing cars when ours was done. We have worked mostly with Graham who has been great always keeping us informed. More
The customer service I experienced at Kelly Cadillac was second to none! I would highly recommend Julie Gardner and her team at Kelly Cadillac for a new car purchase. Julie went above and beyond my expect second to none! I would highly recommend Julie Gardner and her team at Kelly Cadillac for a new car purchase. Julie went above and beyond my expectations. Her responsiveness, vehicle knowledge and level of customer care are excellent. Everyone I dealt with at Kelly Cadillac was professional, friendly and down to earth. I have purchased other luxury brands in the past and none come close to the service I received at Kelly Cadillac. More
a friendly, professional team.......I highly recommend this dealership. The most impressive was when we went to pick up the car they spent 45 min going over how things work.....that has never happened to this dealership. The most impressive was when we went to pick up the car they spent 45 min going over how things work.....that has never happened to me before. More
This was the most streamlined car purchase I have ever made. My salesman was Howard and he was very knowledgeable about the vehicle. We discussed the vehicle as we took it for a test drive on various r made. My salesman was Howard and he was very knowledgeable about the vehicle. We discussed the vehicle as we took it for a test drive on various road surfaces. After the test drive, we sat down to discuss price and concluded the deal very quickly. After spending some time with Sarah signing the papers, we had a brief hello from Geoff, the owner, expressing his thanks for my purchase and offering a complimentary gift. When the purchase was completed, Howard detailed the car for me and I drove off into the sunset a very happy person. If you're considering a Cadillac, I highly recommend Kelly Cadillac for your consideration. More