Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Everyone we encountered at the dealership is so friendly and made the experience for our whole family enjoyable. and made the experience for our whole family enjoyable. More
Kim responded immediately, and gave great customer service! She made everything easy, and was a pleasure to work with! service! She made everything easy, and was a pleasure to work with! More
Best dealer I have ever dealt with, fantastic service department, first time there for service, but they will be taking care of all my service in the future department, first time there for service, but they will be taking care of all my service in the future More
Amazing experience, again! My wife and I purchased a Cadillac and traded a BMW sight unseen in 2008, this time we purchased a 2019 BMW 540i, again sight unseen! We live in up My wife and I purchased a Cadillac and traded a BMW sight unseen in 2008, this time we purchased a 2019 BMW 540i, again sight unseen! We live in upstate NY and have found the 5 hour trip is worth every minute! Uzma was so helpful from the first moment of me contacting. Very informative and honest, the car we picked up was far superior to my expectations. Communication was never lacking, and the experience was stress-free. Recommend 100% on every level! The owners also took time and expressed their appreciation. It took less than an hour, and I was back on my way to up state NY! More
When we arrived our new vehicle was ready to go and the paper work was ready to complete and sign. This made the process a whole lot easier. Everybody was very kind and helpful. I highly recommend Kelly paper work was ready to complete and sign. This made the process a whole lot easier. Everybody was very kind and helpful. I highly recommend Kelly Cadillac ! More
Kelly Cadillac is top notch. Kim Cerney, the sales associate, did a great job finding me the car I was looking for. Kim Cerney, the sales associate, did a great job finding me the car I was looking for. More
Helpful and professional, very pleasant atmosphere, everyone committed to excellence! Customer satisfaction is guaranteed, Jeff Kelly thanked me for my business. Good dealership! everyone committed to excellence! Customer satisfaction is guaranteed, Jeff Kelly thanked me for my business. Good dealership! More
My five star review has more to do with my sales person than it does with the dealership. Uzma went way beyond my expectations. In today’s world of hit or miss service, she made… and is still making hersel than it does with the dealership. Uzma went way beyond my expectations. In today’s world of hit or miss service, she made… and is still making herself available to me for any questions or concerns I have. She provided excellent follow up and kept me abreast of cars that came into the dealership. She would recommend those that she thought would be a match for me. Her kind and gentle nature made her feel like more of a consultant than a sales person. I feel she always has my best interest at heart because she said- “I don’t want to sell you one car… I want to sell you all of your future vehicles”. I would recommend Uzma to anyone who is looking for top notch customer service. More
Excellent service all around from beginning to end. Introduced to staff and treated as if I was their only customer. Introduced to staff and treated as if I was their only customer. More
Superb service. Doug Gilver was great. Courteous and responsive. Helped me out when I was traveling thru the area and kept me from being stranded! Doug Gilver was great. Courteous and responsive. Helped me out when I was traveling thru the area and kept me from being stranded! More