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Kelly Cadillac

Lancaster, PA

5.0
879 Reviews
Why Buy from Kelly Cadillac Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 35 years! We want to be the pinnacle of an excellent car buying experience. FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge. Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits! Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/ State of the art facility! View Virtual Tour Great Location! The intersection of Route 283 and Route 722. Award winning Service Department! Award winning Sales Department! Exclusive Automobile Dealer with #UVEYE inspection system. The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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1986 State Road

Lancaster, PA

17601

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Showing 879 reviews

October 17, 2023

Everyone we encountered at the dealership is so friendly and made the experience for our whole family enjoyable. More

by alexgraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Fellenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Templeton
Nov 01, 2023 -

Kelly Cadillac responded

Hello!! Thank you very much for your business. We enjoyed meeting you and your family. We hope you are enjoying your new Cadillac. We will share your kind words and 5 Star Review with our team. Have a great day! Sincerely, Kelley and Geoff Kelly

October 17, 2023

Kim responded immediately, and gave great customer service! She made everything easy, and was a pleasure to work with! More

by detailsbyleslieg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiarybeth Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Valentin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Kelly Cadillac responded

Hello Leslie, Thank you very much for your business AND for giving us a 5 Star Dealer Rater Review! We will share your kind words with Kim, Kiarybeth and Tori! We look forward to taking great care of your XT5. Have a great day! Sincerely, Kelley and Geoff Kelly

October 09, 2023

Best dealer I have ever dealt with, fantastic service department, first time there for service, but they will be taking care of all my service in the future More

by Mikejoandvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiarybeth Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Kelly Cadillac responded

Hello!! Welcome to Kelly Cadillac. We appreciate your business and the fact that you gave us a 5 Star Dealer Rater Review!! We look forward to taking great care of your Cadillac. Have a wonderful day. Sincerely, Kelley and Geoff Kelly

October 05, 2023

Amazing experience, again! My wife and I purchased a Cadillac and traded a BMW sight unseen in 2008, this time we purchased a 2019 BMW 540i, again sight unseen! We live in up More

by shaunpangman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Kelly Cadillac responded

Hello! Thank you very much for the 5 Star Dealer Rater Review. We appreciate your continued business. You win the award for our customer that lives very far away!! We look forward to the next time! Have a great day. Sincerely, Kelley and Geoff Kelly

October 03, 2023

When we arrived our new vehicle was ready to go and the paper work was ready to complete and sign. This made the process a whole lot easier. Everybody was very kind and helpful. I highly recommend Kelly More

by jbylok2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Kelly Cadillac responded

Hello, Thank you for taking the time to recommend Kelly Cadillac. We appreciate your business and look forward to taking great care of your Cadillac. Sincerely, Kelley and Geoff Kelly

October 03, 2023

Kelly Cadillac is top notch. Kim Cerney, the sales associate, did a great job finding me the car I was looking for. More

by Rbare
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Templeton
Oct 04, 2023 -

Kelly Cadillac responded

Hello!! Thank you very much for the 5 Star Dealer Rater Review. We appreciate your business and look forward to taking great care of you new Cadillac! Have a nice day! Sincerely, Kelley and Geoff Kelly

September 28, 2023

Helpful and professional, very pleasant atmosphere, everyone committed to excellence! Customer satisfaction is guaranteed, Jeff Kelly thanked me for my business. Good dealership! More

by toomey2nd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Fellenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Templeton
Oct 04, 2023 -

Kelly Cadillac responded

Hello! Thank you very much for your business. We hope you are enjoying your Escalade. We will make sure everyone hears about your 5 Star Dealer Rater review, we appreciate the time you took to fill it out. Sincerely, Kelley and Geoff

September 25, 2023

My five star review has more to do with my sales person than it does with the dealership. Uzma went way beyond my expectations. In today’s world of hit or miss service, she made… and is still making hersel More

by Sharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Kelly Cadillac responded

Dear Sharon, Thank you very much for your business. We appreciate the kind words in your Dealer Rater Review. I promise to share this review with Uzma. We look forward to taking great care of your Cadillac. Sincerely, Kelley and Geoff Kelly

September 19, 2023

Excellent service all around from beginning to end. Introduced to staff and treated as if I was their only customer. More

by blackjack0181
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Kelly Cadillac responded

Hello! Thank you for your business. We appreciate the fact that you took the time to give us a 5 Star Dealer Rater Review. We hope you are enjoying your new CT5. Have a great day - you made ours! Sincerely, Kelley and Geoff Kelly

September 15, 2023

Superb service. Doug Gilver was great. Courteous and responsive. Helped me out when I was traveling thru the area and kept me from being stranded! More

by Andy Phipps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Kelly Cadillac responded

Hello Andy, Thank you very much for taking the time to give us a 5 Star Dealer Rater Review. We appreciate your business and we are so happy everything worked out. Have a nice day. Sincerely, Kelley and Geoff Kelly

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