Kelly Cadillac

Very Honest & Trustworthy. Great Experience We found the exact used 2011 Camaro that we were looking for through Auto Trader at Kelly Cadillac with only 1,000 miles on it. Since we live in Stee We found the exact used 2011 Camaro that we were looking for through Auto Trader at Kelly Cadillac with only 1,000 miles on it. Since we live in Steeler Country in SW Pa, we were very apprehensive about making a deal sight unseen but Howard was very cooperative and honest about the car and held it for us until we could make the trek east. The car was all that Howard said it was & more! We were greeted by Mr Kelly and Marc had us signed, sealed, & on our way home with our Black 'n Gold muscle car in no time!! Thank you all for the great experience! More

Most pleasant vehicle purchase ever, hands down! My husband & I actually enjoyed our purchasing experience w/Kelly Cadillac, Inc .Howard walked us through a trade-in, on an Escalade with ease. There My husband & I actually enjoyed our purchasing experience w/Kelly Cadillac, Inc .Howard walked us through a trade-in, on an Escalade with ease. There was no pressure on the sale, which was appreciated. Also included in the SUV, are heated seats. I've had back surgery & this is a relief to sit on & relax those sore muscles. We did buy a new/used "Certified" Escalade & are delighted with the quality vehicle & the accompanied services included.Would buy through Kelly Cadillac again, & a thank you to Howard! Job well done. More

Who buys a Cadillac online sitght unseen, and is happy? ME I was looking for a particular year, make, model, and even color Cadillac. Fate brought me to Marc Gagliardi and Kelly Cadillac. Marc told me the I was looking for a particular year, make, model, and even color Cadillac. Fate brought me to Marc Gagliardi and Kelly Cadillac. Marc told me the 2009 xxx I was interested in was so clean that it was in the showroom. I still wasn't convinced. So Marc took not one but three videos on two different days and sent them to me. All of this after 5pm. He also put up with at least 20 e-mails and literally the same in phone calls as Kay can attest. She took all my call pleasantly and always said thank you, every single time. There wasn't a week link in the whole dealership. Even the truck driver that delivered the vehicle said "Man those were some nice people" Kudos to the Kelly family that cares enough, to be sure that all purchases are this successful. Long story short I bought a car for my wife (I almost kept it for myself) and it was a great experience. I will be back for my Escalade Marc. Sincerely Monty Montgomery Toledo Ohio. More

They project a great attitude about there organization Howard showed us what we were looking for, pointed out the system on board and answered all the questions we had. He also asked if we wanted to driv Howard showed us what we were looking for, pointed out the system on board and answered all the questions we had. He also asked if we wanted to drive it home for a day. We chose not to and when I returned a few days later it was sold. My mistake! The next SRX, with the color we liked became available, we didn't let it get out of our sight. We felt very comfortable, no pressure, purchasing our SRX from Kelly Cadillac. More

Professional, Awesome, Personal Experience A Cadillac! A KELLY CADILLAC! I requested a new license plate holder because I wanted the Kelly dealership to be "advertised" as polished as the A Cadillac! A KELLY CADILLAC! I requested a new license plate holder because I wanted the Kelly dealership to be "advertised" as polished as the experience of the purchasing process. I did an online search of vehicles. I found my new car and requested an appointment. My only mistake: I should have done an online search of dealerships! What value is an amazing vehicle without the best team to support the vehicle and the buyer? More

DESERVING OF EVERY FIVE STAR REVIEW! ABSOLUTELY AWESOME!!! I will start my review by first saying that I am a New Yorker, born and bred, and have lived in New York my entire life. With that background I tend t I will start my review by first saying that I am a New Yorker, born and bred, and have lived in New York my entire life. With that background I tend to be a bit suspicious as well as a bit cynical so for me to say that this was the best car buying experience we have ever had, you know that I was duly impressed. We have bought many, many new cars over the years but have never been treated as good as we were treated by the team at Kelly Cadillac. From the moment we were greeted to the moment we said our goodbyes, my husband and I were treated like we were a couple of incredibly important people. I was truly blown away by the friendliness, knowledge, and professionalism of everyone at Kelly Cadillac. On Wednesday, September 4th, my husband came home from work and I mentioned to him that I did not think our SUV would be big enough for us, four older teenagers, and all of our luggage for our upcoming road trip to Florida the following week, The next morning, my husband began an internet search for an SUV that he knew I would like. He found several that met his criteria and began contacting dealerships, including Kelly Cadillac, which is three hours away and a local dealership 15 minutes from our home. Howard Solodsky promptly returned my husband's emails and calls. The Non-Kelly dealership returned my husband's call much later that morning and then did not get back to us again for the rest of the day. By late afternoon, Thursday, my husband decided to purchase the Expedition from Kelly Cadillac and when I asked him why he chose the dealer three hours away rather than the one fifteen minutes away, he replied that Howard had done everything he could to make this deal work. He said that Howard was a nice guy and felt confident that we were getting a fair deal. The Non-Kelly dealership finally returned our emails with their idea of a deal. My husband wrote back that he was sorry but it was too late as we had made a deal, sight unseen, for another vehicle. Besides, we were rather disgusted with the other dealership's lack of timely responses and dismissive attitude----thanks, but no thanks. Early Friday morning, we set out for the three hour drive and when we arrived we were greeted outside by Howard, who showed us the car we purchased sight unseen and it was every thing I hoped it would be......love at first sight. Once inside, owners Kelley and Geoff Kelly each sought us out and introduced themselves to us. They are genuinely nice people. Howard tried to expedite our transaction and we thoroughly enjoyed working with him; he was knowledgeable, friendly, helpful, and exceedingly pleasant. We also had the pleasure of working with Glenn Davis to finalize our paperwork; he is another top notch member of the Kelly team and a fun guy to talk with. I can truly say that the team at Kelly Cadillac is of the highest caliber. As I mentioned, we have purchased many, many new cars over the years. The vehicle we purchased at Kelly Cadillac was used; however, never once did it seem as if we not not important customers. In fact, we were treated to the very best customer service we have EVER received. Our 2600 mile round tripper was comfortable and and smooth and I am so happy that we purchased our Expedition at Kelly Cadillac. It was worth every minute and every mile on the road to come to Kelly Cadillac. Will definitely highly recommend and I am sure that we will do business with this five star dealership again. Thank you! argaret and Michael More

Great Dealership This dealership is great. The owner's are visible and available to every customer. The salesman I deal with, Marc Gagliardi, has always treated me w This dealership is great. The owner's are visible and available to every customer. The salesman I deal with, Marc Gagliardi, has always treated me with respect and when I service the vehicle the service manager, Lynn Yoder, always takes the time to discuss any concerns. I am and will remain a customer with this dealership. More

great dealer, amazing and honest people respect to you My experience with this dealerships is just great and i walk out from Kellycadilac with a new friend that i trust Tim Robinson, they know what to do, My experience with this dealerships is just great and i walk out from Kellycadilac with a new friend that i trust Tim Robinson, they know what to do, respect to you guys. More

Best Car Buying Experience Ever Had I have purchased cars for 30 years and have never had a better buying experience! It is amazing how the internet has changed purchasing a vehicle. I I have purchased cars for 30 years and have never had a better buying experience! It is amazing how the internet has changed purchasing a vehicle. Instead of being limited to local dealerships you simply input exactly what you are looking for and the response is dozens of vehicles that match your requirements. That is exactly what led me to Kelly Cadillac. I drove from out of state to purchase my Escalade ESV. We traded our 2011 Escalade that simply wasn't roomy enough with our 3 kids and extended family members--we needed the extra cargo room. From my first contact with our sales person Uzma, I knew we were in good hands. Uzma was extremely helpful and considerate and answered all our questions and concerns. The purchase price was great. The trade in price was great. Everything from start to finish was a wonderful experience. When we were finished dealing with Uzma we spent time with the business manager Glenn who finalized all the paperwork, taking time to explain even the smallest detail. This is a honest and quality dealership and you will feel confident dealing with them. We currently have 3 vehicles in the family and in another year will be adding a fourth. You can be sure that we will always look to shop at Kelly Cadillac for our new and used car needs! More

General Comments My Cadillac XTS for Warrenty service on the Drivers Information Dashboard Display. Satisfactory result. Additionally I was due to Renew my On St My Cadillac XTS for Warrenty service on the Drivers Information Dashboard Display. Satisfactory result. Additionally I was due to Renew my On Star coverage for an additional year and had my renewal note on my desk to do so. The day after my XTS was returned to me I received an e-mail notice thanking me for renewing My On Star Directions and Connections Plan for another year. I had not contacted On Star as yet. Per chance did Kelly Cadillac renew this for me? If so I would like to know that and to thank Kelly for the same. My relationship with Kelly has been Wonderful and I will certainly let my friends and acquaintences know about it. I have had many admiring comments about the XTS and it is deserving of them all. That also translates to Kelly Cadillac in my mind and my comments to my Friends. I have owned many Vehicles ( most purchased new )in my more than 60 years of driving and have dealt with numerous Dealerships. This is my first Cadillac though I have owned Oldsmobiles, Buicks and GMC products and the Cadillac is the Finest I have ever owned. Kelly Cadillac is correspondingly the Finest Dealership I have ever done business with. Thank you for your fine service and personal friendly and caring attitude. Chuck Jackwood Narvon More