Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Cadillac
Lancaster, PA
913 Reviews
Why Buy from Kelly Cadillac
Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 40 years! We want to be the pinnacle of an excellent car buying experience.
FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge.
Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits!
Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/
State of the art facility! View Virtual Tour
Great Location! The intersection of Route 283 and Route 722.
Award winning Service Department!
Award winning Sales Department!
Exclusive Automobile Dealer with #UVEYE inspection system.
The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 913 reviews
January 18, 2016
Excellent Experience We purchased a 2013 SRX in December, 2015 for a price we found to be fair. We worked with Howard Solodsky, whom we found to be knowledgeable, courteo We purchased a 2013 SRX in December, 2015 for a price we found to be fair. We worked with Howard Solodsky, whom we found to be knowledgeable, courteous, and thorough. He covered the paperwork in an efficient manner, expediting the matter in a reasonable amount of time. He then spent quality time with us, pointing out car features and answering our questions. The next day, Howard made a follow-up call, inquiring about our experience so far. We found our dealings with Kelly Cadillac, and especially Howard, to be excellent and positive. We recommend the dealership and Howard with no reservations. More
by JandC
Employees Worked With
Howard Solodky
January 09, 2016
2016 Cadillac SRX happy customer review Over the last three years we became acquainted with Kelly Cadillac's Service department as they have been excellent in servicing our Cadillac Escalade Over the last three years we became acquainted with Kelly Cadillac's Service department as they have been excellent in servicing our Cadillac Escalade even though it was not purchased from them. The quality of service, professionalism, and friendliness was always top notch. Because of the experience we had during this time, it went without thought that we went to Kelly when we decided to trade the Escalade in. No matter who we dealt with during the process, the members of the Kelly Cadillac family were willing to work with us and make sure we were comfortable with the purchase. More
by Kaswat
January 05, 2016
nobody else comes close !!!!!!!!!!!!!!!! You can't get any better than top shelf, but everybody that I had dealings with at Kelly, far exceed anything and anybody I have ever dealt with in m You can't get any better than top shelf, but everybody that I had dealings with at Kelly, far exceed anything and anybody I have ever dealt with in my 45 years of buying cars. Howard and Glenn are #1 in my humble opinion. More
by dhwenzel
January 03, 2016
I can't say enough about the people at Kelly Cadillac! My wife and I cannot say enough about how wonderful we were treated by everyone at Kelly Cadillac and how pleasant a car buying experience it was. We My wife and I cannot say enough about how wonderful we were treated by everyone at Kelly Cadillac and how pleasant a car buying experience it was. We purchased a used Mazda that they took in as trade, and it wasn't anywhere near as expensive as a used Cadillac. But, we were treated as equals, not looked down upon and valued as customers at their dealership. It didn't matter to them that we weren't buying a Cadillac. From being greeted by the owner, Geoff Kelly, working with our Sales Consultant Uzma Shafqat, and handling of the purchase paperwork with Glenn Davis, their Business Manager, we have never been treated so well by another car dealership. I have nothing but praise for the entire staff, with many of them saying hello and acknowledging our presence even though we weren't working with them directly. If you want to see how to cultivate business and treat a customer right, you only need to visit Kelly Cadillac in Lancaster, Pennsylvania. More
by jhog8989
December 23, 2015
Another pleasant experience at Kelly The entire service team is the best anyone could ask for! We are former BMW owners, the service at Kelly Cadillac far surpasses our previous experien The entire service team is the best anyone could ask for! We are former BMW owners, the service at Kelly Cadillac far surpasses our previous experience. We live in Lewes, De. because of the quality of service Kelly offers, we still come back to Lancaster for service. More
by funtofish
Employees Worked With
Sonny Do, Lynn Yoder
December 21, 2015
Best car buying experience! By far the best car dealers I've ever dealt with. Everyone is beyond nice, they don't push for you to buy anything extra. I didn't buy a Cadillac, but By far the best car dealers I've ever dealt with. Everyone is beyond nice, they don't push for you to buy anything extra. I didn't buy a Cadillac, but they treated me as if I did. More
by Kms2012
Employees Worked With
December 19, 2015
very frendly dealer the owner help me with my deal, very helpful staff I am and old frumpy looking guy but they treated me like I was a big time customer the owner seemed the owner help me with my deal, very helpful staff I am and old frumpy looking guy but they treated me like I was a big time customer the owner seemed very down to earth very personable Howard was very helpful knew all about Cadillacs super guy good prices More
by Andy
Employees Worked With
Howard Solodky
December 14, 2015
awesome This is our third car from Kelly-- The staff is so professional; truly makes car buying easy. I explained what I wanted on the phone, Howard called This is our third car from Kelly-- The staff is so professional; truly makes car buying easy. I explained what I wanted on the phone, Howard called me back said he can get it. Two days, we went to the dealer and 1 hour later we are driving off in our new car—they did everything up front so our time was not wasted. Awesome More
by Carolsrx
December 11, 2015
Every one very helpful.. Our salesperson was very informative.. Very friendly to work with. Went we did all the paper work on the purchous also very helpful and friendly.., it Our salesperson was very informative.. Very friendly to work with. Went we did all the paper work on the purchous also very helpful and friendly.., it was all very shot and sweet. They went out to my car so my husband could sign the papers. He is handy cap More
by Laverne
November 11, 2015
SERVICE at your SERVICE Without delay, both Service Manager & Car Tech Sonny employed a friendly & helpful approach to resolving my service issue. Parts Manager was equally f Without delay, both Service Manager & Car Tech Sonny employed a friendly & helpful approach to resolving my service issue. Parts Manager was equally friendly and helpful. Thank you Mr. Kelly & staff! More
by SilverStreak
