Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 879 reviews
Trustworthy I traded my '07 Tahoe for a '13 Tahoe, ALL via email from the Florida Keys. Fair deal. No hassle. I did send pix of my trade in, and I described it I traded my '07 Tahoe for a '13 Tahoe, ALL via email from the Florida Keys. Fair deal. No hassle. I did send pix of my trade in, and I described it honestly, and we negotiated a fair price. I placed a good faith deposit down, no obligation to purchase required from the dealer even though it held the vehicle for us, and I completed the purchase this morning. Again, no pressure, no further negotiating, just easy and pleasant. Howard and Glennwere both great. I am a retired lawyer, so I can make people uneasy quickly if I suspect something "untoward". These folks are the real deal if you want honest and friendly treatment. More
Thanks to Howard and Allen The people at Kelly Cadillac were very nice. We appreciated their patience with us about our decision to purchase our newer car and they gave us the The people at Kelly Cadillac were very nice. We appreciated their patience with us about our decision to purchase our newer car and they gave us the first opportunity to purchase our new car even though there were other customers interested in the vehicle that we were interested in as well. So thanks again. Look forward to having more future business with this dealership. Very high end dealership, made us feel important More
5-Star service My vehicle was in the shop for a 15 day operation. During that time the service department kept me informed about the progress. They called me twice a My vehicle was in the shop for a 15 day operation. During that time the service department kept me informed about the progress. They called me twice about other problems that came up during the repair process for my authorization to have those items repaired also. The vehicle was not ready for pick-up like I expected (because of a second problem only found that same morning) on Friday evening. The made a special arrangement for me to pick the vehicle up on Saturday through the Sales Dept. More
Pleasant Experience Both Howard and Glenn made this car buying experience easy and seamless. We were treated friendly and professionally. We would highly recommend this Both Howard and Glenn made this car buying experience easy and seamless. We were treated friendly and professionally. We would highly recommend this car dealership to others without hesitation. More
Happy Customer After seeing such great reviews I was a bit skeptical but my experience surpassed my expectations. I was very happy with the overall service and purch After seeing such great reviews I was a bit skeptical but my experience surpassed my expectations. I was very happy with the overall service and purchase. More
great experience from the get go as soon as we met Howard Solodsky till the time we drove off the lot it was nothing short of a great experience . everyone treated us well and cordia as soon as we met Howard Solodsky till the time we drove off the lot it was nothing short of a great experience . everyone treated us well and cordial ...........no pressure at all to buy and to say we are happy with our purchase ( 2012 Cadillac CTS ) is an under statement ............Howard really knows his stuff and took us thru everything we needed to know in a professional manner, bar none ..........as an out of state buyer I'm sure this wont be my last time doing business here !!!! thank you again for the wonderful yet stress free experience .................John and Gail More
Excellent Experience We purchased a 2013 SRX in December, 2015 for a price we found to be fair. We worked with Howard Solodsky, whom we found to be knowledgeable, courteo We purchased a 2013 SRX in December, 2015 for a price we found to be fair. We worked with Howard Solodsky, whom we found to be knowledgeable, courteous, and thorough. He covered the paperwork in an efficient manner, expediting the matter in a reasonable amount of time. He then spent quality time with us, pointing out car features and answering our questions. The next day, Howard made a follow-up call, inquiring about our experience so far. We found our dealings with Kelly Cadillac, and especially Howard, to be excellent and positive. We recommend the dealership and Howard with no reservations. More
2016 Cadillac SRX happy customer review Over the last three years we became acquainted with Kelly Cadillac's Service department as they have been excellent in servicing our Cadillac Escalade Over the last three years we became acquainted with Kelly Cadillac's Service department as they have been excellent in servicing our Cadillac Escalade even though it was not purchased from them. The quality of service, professionalism, and friendliness was always top notch. Because of the experience we had during this time, it went without thought that we went to Kelly when we decided to trade the Escalade in. No matter who we dealt with during the process, the members of the Kelly Cadillac family were willing to work with us and make sure we were comfortable with the purchase. More
nobody else comes close !!!!!!!!!!!!!!!! You can't get any better than top shelf, but everybody that I had dealings with at Kelly, far exceed anything and anybody I have ever dealt with in m You can't get any better than top shelf, but everybody that I had dealings with at Kelly, far exceed anything and anybody I have ever dealt with in my 45 years of buying cars. Howard and Glenn are #1 in my humble opinion. More
I can't say enough about the people at Kelly Cadillac! My wife and I cannot say enough about how wonderful we were treated by everyone at Kelly Cadillac and how pleasant a car buying experience it was. We My wife and I cannot say enough about how wonderful we were treated by everyone at Kelly Cadillac and how pleasant a car buying experience it was. We purchased a used Mazda that they took in as trade, and it wasn't anywhere near as expensive as a used Cadillac. But, we were treated as equals, not looked down upon and valued as customers at their dealership. It didn't matter to them that we weren't buying a Cadillac. From being greeted by the owner, Geoff Kelly, working with our Sales Consultant Uzma Shafqat, and handling of the purchase paperwork with Glenn Davis, their Business Manager, we have never been treated so well by another car dealership. I have nothing but praise for the entire staff, with many of them saying hello and acknowledging our presence even though we weren't working with them directly. If you want to see how to cultivate business and treat a customer right, you only need to visit Kelly Cadillac in Lancaster, Pennsylvania. More