Kelly Cadillac

Excellent experience From initial website review and communication to test drive and purchase, the buying experience was excellent. Staff is intelligent, caring and respon From initial website review and communication to test drive and purchase, the buying experience was excellent. Staff is intelligent, caring and responsive. This is our first Cadillac, but it won't be the last from Kelly. More

Excellent experience!! Incredible team of employees! Professional, knowledgeable and no pressure all aspects. We are a repeat customer and look forward to continuing to Incredible team of employees! Professional, knowledgeable and no pressure all aspects. We are a repeat customer and look forward to continuing to deal with you. More

Excellent Overall experience was excellent. Great price. Timely build. Smooth transaction and pick up. Great instruction. The staff was very friendly and courte Overall experience was excellent. Great price. Timely build. Smooth transaction and pick up. Great instruction. The staff was very friendly and courteous. Would recommend the dealership to anyone. More

Nice and easy buying experience with a quality dealership Review of available vehicles, test drive, and follow-up were all smooth and easy. A comfortable environment for car shopping, selection, and purchase Review of available vehicles, test drive, and follow-up were all smooth and easy. A comfortable environment for car shopping, selection, and purchase at a fair price for my trade and the vehicle I bought. Tim Robinson was my sales rep, and he was informative, helpful, and easy to deal with. There was no undue pressure at any point, including with Glenn Davis in finance as he guided the completion of all paperwork and explained optional products and services. I am very happy with my new purchase and look forward to a long and satisfying relationship with Kelly Cadillac. More

Caring and honest.. Exceptional Experience First, I don't like working with dealers in Massachusetts..... At least the big ones Worcester County. I'll go out of my way not to buy from them. I o First, I don't like working with dealers in Massachusetts..... At least the big ones Worcester County. I'll go out of my way not to buy from them. I own GMC Denali's and Cadillac STX's......Thus my need to write about our exceptional experience at Kelly Cadillac! My wife and I were looking for the hard to find CTS Sport Wagon in White Diamond Tricoat. We found Kelly's web page and saw this great car at a great price. They had a wonderful display of all the important photos and option lists. When we called, they understood we were driving down from Massachusetts (6 hours +) and we expected exactly the car as shown on the web and as described in detail to us over the phone. When we arrived, the sales staff was more than eager to address our questions and minor concerns. They allowed me to drive and inspect the vehicle thoroughly and also disclosed minor defects which was very refreshing...... we didn't even notice what they has shown us..... but no deal breaker. The car was pre-certified and was in like new condition and fully prepared for delivery. They we very professional and made the lengthy and typical paperwork process actually very pleasant. We drove the CTS back to Mass and enjoyed every minute of driving. After a day or two, we had noticed they may have forgotten to place the cargo net and cargo shade in the car when it was prepared. We made one call and the items were at our door extremely fast. It's been 6+ weeks now and all I can say is this is one fine automobile to drive, even in the snow. I can't say enough about the quality of Cadillac and the exceptional experience Kelly Cadillac has given us. Thanks again Geoff and staff More

Always Exceptional!! We purchased two Cadillacs from Kelly this year. One new and one used. We are repeat customers. So all together we have purchased three Cadillacs fr We purchased two Cadillacs from Kelly this year. One new and one used. We are repeat customers. So all together we have purchased three Cadillacs from them. We have been so pleased with the sales and service from Kelly over the years, that we would not consider doing business with any other dealership. They have earned our loyalty. If you want true " red carpet service" choose Kelly. They will go above and beyond to make sure you are taken care of and satisfied. This starts the minute you walk into the showroom and continues right to the service department. So if you are looking for: professionalism, honesty, a very nice salesperson (Uzma) and an exemplary service dept. look no further. More