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Kelly Cadillac

Lancaster, PA

5.0
879 Reviews
Why Buy from Kelly Cadillac Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 35 years! We want to be the pinnacle of an excellent car buying experience. FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge. Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits! Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/ State of the art facility! View Virtual Tour Great Location! The intersection of Route 283 and Route 722. Award winning Service Department! Award winning Sales Department! Exclusive Automobile Dealer with #UVEYE inspection system. The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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1986 State Road

Lancaster, PA

17601

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Showing 879 reviews

April 27, 2017

My first cadilac I have been to many dealers in the last 35 years and never have I been to such a top notch dealership. Uzma was genuinely friendly and helpful. My w More

by SueDanYoung
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2017 -

Kelly Cadillac responded

Hello! Thank you very much for taking the time to fill out this Dealer Rater Review. We are very happy to have you as Kelly Cadillac customers. The SRX you purchased is a great car. We hope you enjoy it. Geoff and I will pass along your kind words to Uzma and Glenn! If you need anything at all....please do not hesitate to contact us. Sincerely, Kelley and Geoff Kelly

April 26, 2017

Service was amazing and GENUINE. The service was top notch. Uzma (and everyone at the dealership) was incredibly polite (and not a fake polite as one sees most often). I was at a high More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2017 -

Kelly Cadillac responded

Hello Jim, Thank you so much for the kind review. We appreciate the review AND your business. We will share your review with Uzma and Glenn. We are happy to have you as a customer. IF you need anything, please do not hesitate to contact us! Sincerely, Kelley and Geoff Kelly

April 23, 2017

Excellent Service Dealership did not lie about the price of the vehicle, they were selling to help me with information that I need. They also knew that I was coming to More

by DoeBoyFresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Hartz
Apr 27, 2017 -

Kelly Cadillac responded

Hello! Thank you very much for taking the time to fill out this review. We appreciate your business. We agree with you that Uzma is beyond kind and helpful! We will pass along your very nice comments. Thank you, Kelley and Geoff Kelly

April 13, 2017

New XT5 I had a wonderful experience at Kelly Cadillac in my purchase of my new XT5 vehicle. My sales person was very professional and know the vehicle very w More

by wborden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2017 -

Kelly Cadillac responded

Hello! Thank you very much for your business. We appreciate your 5 Star Review. We will share your kind words with Uzma and Glenn. We hope you are enjoying your XT5! Remember, if you need a refresher on the many accessories on your vehicle we are happy to schedule something! Have a great week! Sincerely, Kelley and Geoff Kelly

April 07, 2017

Exceptional Service and Great Staff We just purchased out first CPO SRX and this has been a wonderful experience. Our salesperson was Uzma Shafqat and I cannot overstate how great she is More

by Iris & Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2017 -

Kelly Cadillac responded

Hi There! Thank you so much for the kind words. We always say, it is easy to do business with nice people. Uzma and Glenn will hear about all of the nice things you said about them! Again, we appreciate your business, If you would like to schedule a review of the many features of your vehicles, please do not hesitate to call us! Sincerely, Kelley and Geoff Kelly

April 07, 2017

They make the daunting task of car buying a great experience This is our third time buying a car from Kelly Cadillac. Uzma, our sales consul, was warm, kind and so helpful and took care of us in first class fas More

by Caddylady, liz66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2017 -

Kelly Cadillac responded

Hello! We are thrilled you continue to purchase your vehicles at Kelly Cadillac. Uzma will hear about your glowing comments! Thank you for taking the time to fill out this survey. We appreciate you and your business. If you need anything, please do not hesitate to call us! Sincerely, Kelley and Geoff Kelly

February 23, 2017

Great Experience! Our visit was a very pleasant experience. We were greeted warmly and sales person was very attentive to our needs. We purchased a vehicle and were p More

by happy!
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Hartz, Katie Kelly
Mar 10, 2017 -

Kelly Cadillac responded

Hello! We are so happy to have you as customers! Thank you very much for your business and your very kind words. If you need anything, please do not hesitate to contact us. Sincerely, Kelley and Geoff Kelly PS. Thank you for the Dealer Rater review!

February 22, 2017

Customer Driven Dealer We were looking at a used certified Cadillac and the salesman offered to allow us to take the car home for a long weekend (Thursday thru Monday). Alw More

by Tami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Hartz, Howard Solodky, Scott Hanson, Tim Robinson
Mar 10, 2017 -

Kelly Cadillac responded

Hello Tami! Thank you very much for your business and your very kind review! We are so happy you took advantage of an "overnight" test drive. We agree, a decision as big as a vehicle purchase needs a lot of time and attention. We are happy to have you as customers. If you need anything, please do not hesitate to contact us. Sincerely, Kelley and Geoff Kelly

February 22, 2017

Cadillac srx Staff was very friendly and knowledgeable of the vehicle and not too forceful. They worked well as a team to answer questions and complete the loan pr More

by Happy
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Hartz
Mar 10, 2017 -

Kelly Cadillac responded

Hello! Thank you for your business. WE hope you are enjoying your new vehicle. It is our priority NOT to be too pushy! If you need anything, please do not hesitate to contact us. Sincerely, Kelley and Geoff Kelly

February 16, 2017

Trade-in and purchase new car All the employees, including the service department, are very friendly, knowledgeable and professional. The surroundings are bright, clean and comfo More

by Happy Cad owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kelly
Mar 10, 2017 -

Kelly Cadillac responded

Hello! Thank you very much for your business. We hope you are enjoying your new vehicle! If you need anything at all, please do not hesitate to contact us! Sincerely, Kelley and Geoff Kelly PS, Thank you for filling out the Dealer Rater Review!

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