Kelly Cadillac

Best customer service I have experienced at a dealership I am a owner of an ATS4 3.6l performance. Also I past QA inspector for the leading electric car manufacturer. So I have a great attention to detail. K I am a owner of an ATS4 3.6l performance. Also I past QA inspector for the leading electric car manufacturer. So I have a great attention to detail. Kelly Cadillac has been a breath of fresh air to me from past experiences. They want to exceed my expectations and do so on ever service and warranty work. You can Look forward to fruit and breakfast items through the week, coffee, and soda on the house. The waiting room is comfortable, and if your lucky even the owner will stop by just to say hi and thank you for your business. They wash my car for me every time. I was once unhappy about a trim piece after an install and they fixed it free of charge, great service, great people. I would recommend buying your next car here, that's why I felt it was worth leaving this review. More

Highly Recommended!! This dealership is very precise! Excellent knowledge on the inventory, Relaxed atmosphere and comfortable! Everything on their lot is the best that ca This dealership is very precise! Excellent knowledge on the inventory, Relaxed atmosphere and comfortable! Everything on their lot is the best that can be expected. Everyone of the associates treat the vehicles as if they were their own. Can't say enough about my experience with Kelly Cadillac! See Uzma Shafqat, she will treat you very well! She definitely went the extra mile to make sure my wife and I understood the electronics and components that are featured with the CTS that we purchased. Uzma has the experience to get the job done!! Kent & Janine Ephrata, Pa. More

New Car Purchase Uzma Shafqat helped me purchase a new Cadillac XTS on Saturday from Kelly Cadillac. She was knowledgeable, helpful and worked hard to help me find the Uzma Shafqat helped me purchase a new Cadillac XTS on Saturday from Kelly Cadillac. She was knowledgeable, helpful and worked hard to help me find the "right" car. She is a valuable asset to the Kelly Cadillac Team. Glenn David was very helpful and knowledgeable in getting the loan worked out and all the papers ready to be signed to save me time. I appreciated their team effort . I am completely satisfied with the Kelly Team. This is my 8th Cadillac from them. I feel like one of the family and am treated as such. Janice Black More

great place to buy a car - classy product and class staff We had a great experience from our first visit till the day we signed for it - we were able to try it out for the weekend which is what really allowed We had a great experience from our first visit till the day we signed for it - we were able to try it out for the weekend which is what really allowed us to see how it would fit in our family needs. Uzma answered all our questions and was honest and up front about all the cars facts and if she wasn't she quickly got the information we neded. More

Amazing experience! Erin was the main reason we moved forward on our amazing new vehicle. Her kindness and personality made us want to give Kelly Cadillac our business. Erin was the main reason we moved forward on our amazing new vehicle. Her kindness and personality made us want to give Kelly Cadillac our business. Then we got to meet Marc, Chris, Katie, and Geoff and that only made us more certain of our decision. We will refer family and friends. Thank you! More

Outstanding I was looking for a pre-owned Cadillac for some time. I had wanted a certain model however finding a pre-owned vehicle that would meet my expe I was looking for a pre-owned Cadillac for some time. I had wanted a certain model however finding a pre-owned vehicle that would meet my expectations was proving to be very challenging. Having just about reached the conclusion that I would need to abandon my search for that particular model, I recently visited Kelly Cadillac to look over their inventory as they are highly revered as a Cadillac dealer and their pre-owned vehicles are always exceptionally clean and in superior condition. Kelly introduced me to exactly what I was looking for - a low mileage, one owner vehicle previously owned by a very particular individual, that was in stunning, show room condition.. It was a once in a lifetime find as attested by Cadillac enthusiasts and all that have seen it. The entire experience with the sales and staff from the beginning through purchasing the vehicle and follow up by sales was a great experience. Kelly's high degree of professionalism, courtesy and willingness to meet their client's satisfaction is outstanding. It is obvious to see why they come so highly recommended as a premier Cadillac dealer. More

Quality dealership. Very friendly and helpful. We stopped at the York Cadillac dealer and looked for 15 minutes, no one came out to help us. We then went to Kelly Cadillac in Lancaster. Immediatel We stopped at the York Cadillac dealer and looked for 15 minutes, no one came out to help us. We then went to Kelly Cadillac in Lancaster. Immediately, we were greed by Uzma. Very polite and knowledgeable. The whole staff at Kelly Cadillac were also very helpful and friendly. Three hours later, we drove away in a Cadillac SRX. My wife loves it. More

Awesome Experience! Kelly Cadillac goes above and beyond to make the car buying experience stress free. Kelly Cadillac helped to put me in the car of my dreams. They we Kelly Cadillac goes above and beyond to make the car buying experience stress free. Kelly Cadillac helped to put me in the car of my dreams. They were able to fulfill my wish list of what I was looking for and I couldn't be more happy. The whole process was very pain free and we will be definitely recommending their Dealership to our friends and family. More

best car dealer experience Marc and Allen where very professional they went over and above the call of duty. They gave us a very fair price for our trade. also they were very he Marc and Allen where very professional they went over and above the call of duty. They gave us a very fair price for our trade. also they were very helpful getting us in the car we wanted at the price we could afford. Also Will in detail did an extremely beautiful job of making our 2014 xts look as good as any 2017 on the lot. we can not thank the employees of Kelly Cadillac enough.Thank you for the great experience. We would recommend this dealership to anyone looking for a great deal. Janet & Ken Boyce More

A great dealership. I'd highly recommend to anyone. Kelly Cadillac is the best dealership that I've ever purchased a car from. My wife and I were looking for a certified pre-owned Cadillac at the right Kelly Cadillac is the best dealership that I've ever purchased a car from. My wife and I were looking for a certified pre-owned Cadillac at the right price. We found it at Kelly. Marc is an excellent salesman, very easy to work with, not pushy and accommodating to our needs. Glenn is very friendly as well. We highly recommend Kelly and plan to be return customers for our next purchase. More