Kelly Cadillac

It was a seamless transaction. Uzma was very complete in her explanation of the vehicle. She was patience and complete in our experience. We felt very comfortable talking to her. Uzma was very complete in her explanation of the vehicle. She was patience and complete in our experience. We felt very comfortable talking to her. We would highly recommend Uzma and Glenn. More

Dealership fairly good amazingly clean and helpful I was looking to buy a brand new Cadillac Escalade, outstanding sales representative the only disappointment I have is that I was told my vehicle had I was looking to buy a brand new Cadillac Escalade, outstanding sales representative the only disappointment I have is that I was told my vehicle had adaptive cruise control and when I could not seem to make it work I was informed that my vehicle does not have adaptive cruise control all in all a positive experience More

Perfect! My experience with Kelly Cadillac (Uzma, Glenn, and everyone else) was great from the first step we placed on their lot. We were greeted with smiles, My experience with Kelly Cadillac (Uzma, Glenn, and everyone else) was great from the first step we placed on their lot. We were greeted with smiles, shown exactly what we were looking for, had all the features explained thoroughly, and were delivered the exact vehicle we were looking for. The staff was so kind and accommodating to our small children who were with us, and couldn't have been sweeter in walking us through the purchasing process! We'll be life-long customers! More

Great car buying experience!! My husband and I went to "take a look" at a car I saw online and was greeted by Uzma. We had every intention on just looking and going to another dea My husband and I went to "take a look" at a car I saw online and was greeted by Uzma. We had every intention on just looking and going to another dealership to see different vehicle. Uzma was so pleasant, we decided to skip to next go see and make the purchase with Uzma. She answered all of our questions and honored an advertising error. Everyone involved with our purchase process was great. Kelley Cadillac will definitely get our business in the future. More

Very Good It was a pleasant experience from start to finish! It was refreshing not having one sales person after another trying to sale you extra warranties, e It was a pleasant experience from start to finish! It was refreshing not having one sales person after another trying to sale you extra warranties, etc. on your new vehicle. More

Amazing dealership with top notch staff As soon as i walked in the front door, i was greeted with friendly service and a smile. The sales associate i worked with was extremely knowledgeable As soon as i walked in the front door, i was greeted with friendly service and a smile. The sales associate i worked with was extremely knowledgeable about the vehicle i was interested in and worked with me all the while to keep me where i wanted to be finance wise as well as comfortable with the services being offered. The owner of the dealership took his time to involve himself in my purchase and genuinely cared about my visit and decision. It honestly felt like i was part of the family the entire time of my visit. I highly recommend this dealership to anyone who wants great customer service, attention to detail and overall amazing cadillac knowledge. Five Stars!! More

Absolutely wonderful experience! We were online shopping for a used Cadillac SRX and contacted Sales Manager Marc Gagliardi via e-mail. His prompt response and informative conversati We were online shopping for a used Cadillac SRX and contacted Sales Manager Marc Gagliardi via e-mail. His prompt response and informative conversation encouraged us to make the 110 mile trip to Lancaster, PA to see and drive the "mocha steel metallic" SRX. We of course loved the vehicle and purchased it that same day! We can't say enough how pleased we were with the entire staff at Kelly Cadillac. Beautiful, quiet, and clean state of the art facility. Friendly, courteous, and pressure free service. More

cordial I was in the market for a new automobile. My husband and I checked out Kelly Cadillac. The sales staff was friendly, courteous and knowledgeable. A ve I was in the market for a new automobile. My husband and I checked out Kelly Cadillac. The sales staff was friendly, courteous and knowledgeable. A very good experience. More

Great Honest Dealership It was the greatest car buying experience I had in a long time. The Kellys friendly and honest staff made you feel like family and made you feel at ho It was the greatest car buying experience I had in a long time. The Kellys friendly and honest staff made you feel like family and made you feel at home. We traveled 2.5 Hrs all the way from NJ to buy this Escalade and it was well worth the trip. The owner was very warm and welcoming and couldn't do enough for you. I will certainly make the drive again when the time comes. More

The best car buying experience I have ever had. Smooth! Let's start by saying I am 33 and have bought 6 brand new vehicles prior to this purchase. So I feel I have experience with the car buying process. Th Let's start by saying I am 33 and have bought 6 brand new vehicles prior to this purchase. So I feel I have experience with the car buying process. This purchase (my 7th) was made at Kelly Cadillac, I found the SUV while searching thru the web. I live in the Baltimore area close to Bel air MD and since the dealer is in Lancaster PA I decided to call and find out more info to save the drive. I made the call and Mr Howard Solodky answered and helped me out answering all my questions. He was able to give me a offer for my trade and wrote out all the numbers including all fees with a total and sent to me via email. That saved me a lot of time and pressure from having to go to the dealership and probably make several trips before making a decision. I had all my information and never had to leave the house. Once I got to the dealer the vehicle was sitting right out front all cleaned and ready. As I was in the financial office with Glenn Davis, Howard was doing what he could to make the transaction quick by taking off tags and placing tags on new car all while Glenn was helping us at the same time. Needless to say, the numbers that Howard sent me after my first call were the same numbers Glenn had on the contract! I had no issues at all, was the fastest and smoothest car buying experience ever! Every person at the dealer ship is nice and a joy to be around. I am not used to this living in the Baltimore area. It was definitely worth the drive to by this vehicle in Lancaster. Howard and Glenn, Thank you for you help and a GREAT car buying experience!!! And thank you Allen for the gifts and the great team you have. More