Kelly Cadillac

Above and beyond Uzma Shafqat was my salesperson. She did an outstanding job showing me the vehicle i was interested in, explaining the options and rebiewing the term Uzma Shafqat was my salesperson. She did an outstanding job showing me the vehicle i was interested in, explaining the options and rebiewing the terms. She was polite and professional, as were the entire team. I had left tghe dealership while I waited to hear about financing. Once a deal was struck I returned to the dealership with my trade. About a mile from the dealership my trade decided to break down. Uzma handled the situation well providing towing information and coming out to me with a ride to the dealership. Great team. Nice facility and great customer service. Thank you Uzma More

First Time Customer I was very pleased with my experience shopping at Kelly Cadillac. Every interaction was personable and there was no sales pressure or hype. Howard w I was very pleased with my experience shopping at Kelly Cadillac. Every interaction was personable and there was no sales pressure or hype. Howard was very knowledgable about the vehicle I purchased as well as the dealership services. He thoroughly explained the buying process and there were no surprises. I look forward to servicing my vehicle here, too. More

SRX Purchase I previously had a Saab and worked with Scott & Sonny in the Service Dept who are both excellent. It was time for a new vehicle and I met with Marc to I previously had a Saab and worked with Scott & Sonny in the Service Dept who are both excellent. It was time for a new vehicle and I met with Marc to go over my options. From the moment I walked in the Showroom...Allen was so kind and had the SRX waiting for me to test drive. I talked with Geoff and he assurred me Kelly Cadillac would do all they could to get me in a Cadilllac since I was familiar with the wonderful service they provided me over the years. Marc & Allen worked together to help me be at a price I was comfortable with. Glenn finalized all the paperwork with me and went over every detail which I appreciated. Marc then sat with me for over an hour and went over all the components in the SRX. I know this is a safe automoblile for my daughter and myself and I know if anything happens I can count on the service team here to help me. It's a level of comfort I have never experienced anywhere else! When you make a purchase at Kelly Cadillac, you are not just purchasing a vehicle, you are purchasing an investment and a service. Thank you to each and every one of you for your level of excellence! More

Purchase I would like to say Uzma Shafqat is a asset to the dealership & goes out of her way to serve clients. Uzma goes out of her way to make her client hap I would like to say Uzma Shafqat is a asset to the dealership & goes out of her way to serve clients. Uzma goes out of her way to make her client happy. Jeff the owner also does a wonderful job with his dealership. More

Second Time - Still a Charm Since our first experience with Kelly Cadillac in 2016, we have been very pleased with the friendly, knowledgeable staff throughout the dealership - f Since our first experience with Kelly Cadillac in 2016, we have been very pleased with the friendly, knowledgeable staff throughout the dealership - from sales to management, from finance to service. When it was time for us to get a larger vehicle, our first thought was to return to Kelly; we were very pleased with their excellent customer service approach. Working with Uzma Shafqat, who sold us our first car, was most helpful, courteous, thorough, and professional. She took the time to discuss what our needs were; what we were looking for both in terms of vehicle choices and financing options; and then made a number of suggestions that could meet our needs and expectations. Uzma showed us a number of vehicles, both sedans and SUV's. After test driving several, we selected the SRX model. Glenn Davis and Mark Gagliardi expeditiously processed and fully explained the paperwork; e.g. lowest financing terms, registration, and insurance card so that we were able to take the car home the same day. We'll be back for when servicing is due and to pop in and say "hello." More

Excellent buying experience It was a pleasure buying my used CTS from this dealership. ALL employees I dealt with were extremely helpful and courteous. Unlike other dealerships It was a pleasure buying my used CTS from this dealership. ALL employees I dealt with were extremely helpful and courteous. Unlike other dealerships, who often exert a lot of pressure, these folks were friendly and made it a good buying experience. All issues were addressed to my satisfaction, and I look forward to returning when service on my vehicle is needed. More

Excellent Customer Service This was truly the best car buying experience I have ever had. I felt extremely cared for and confident in my decision. No pressure and highly sensit This was truly the best car buying experience I have ever had. I felt extremely cared for and confident in my decision. No pressure and highly sensitive to my needs. Sharon George More

Best customer service I have experienced at a dealership I am a owner of an ATS4 3.6l performance. Also I past QA inspector for the leading electric car manufacturer. So I have a great attention to detail. K I am a owner of an ATS4 3.6l performance. Also I past QA inspector for the leading electric car manufacturer. So I have a great attention to detail. Kelly Cadillac has been a breath of fresh air to me from past experiences. They want to exceed my expectations and do so on ever service and warranty work. You can Look forward to fruit and breakfast items through the week, coffee, and soda on the house. The waiting room is comfortable, and if your lucky even the owner will stop by just to say hi and thank you for your business. They wash my car for me every time. I was once unhappy about a trim piece after an install and they fixed it free of charge, great service, great people. I would recommend buying your next car here, that's why I felt it was worth leaving this review. More

Highly Recommended!! This dealership is very precise! Excellent knowledge on the inventory, Relaxed atmosphere and comfortable! Everything on their lot is the best that ca This dealership is very precise! Excellent knowledge on the inventory, Relaxed atmosphere and comfortable! Everything on their lot is the best that can be expected. Everyone of the associates treat the vehicles as if they were their own. Can't say enough about my experience with Kelly Cadillac! See Uzma Shafqat, she will treat you very well! She definitely went the extra mile to make sure my wife and I understood the electronics and components that are featured with the CTS that we purchased. Uzma has the experience to get the job done!! Kent & Janine Ephrata, Pa. More

New Car Purchase Uzma Shafqat helped me purchase a new Cadillac XTS on Saturday from Kelly Cadillac. She was knowledgeable, helpful and worked hard to help me find the Uzma Shafqat helped me purchase a new Cadillac XTS on Saturday from Kelly Cadillac. She was knowledgeable, helpful and worked hard to help me find the "right" car. She is a valuable asset to the Kelly Cadillac Team. Glenn David was very helpful and knowledgeable in getting the loan worked out and all the papers ready to be signed to save me time. I appreciated their team effort . I am completely satisfied with the Kelly Team. This is my 8th Cadillac from them. I feel like one of the family and am treated as such. Janice Black More