Kelly Cadillac

First Experience At Kelly We drove over two hours to visit the dealership. We could not have been more delighted with the treatment we received. We were introduced to everyon We drove over two hours to visit the dealership. We could not have been more delighted with the treatment we received. We were introduced to everyone from the owner to the shop manager. They even had my drink of choice (Diet Coke) available! Our salesperson, Alisha, was a joy. Her customer service skills and warm personality were amazing! More

Wonderful Experience This was by far the best car-buying experience we have ever had. Everyone that we came into contact with was friendly, knowledgeable & professional. This was by far the best car-buying experience we have ever had. Everyone that we came into contact with was friendly, knowledgeable & professional. It felt like we were dealing with the family-run businesses of yore when people still cared about their neighbors. We know we weren't their biggest sale, but we never felt lesser because of it. It really says something when an owner takes the time to introduce himself to his customers. It's a level of class that you don't often find anymore. Marc was our salesperson (wonderful), Glenn was there for the paperwork, and Allen gave us gifts of immeasurable value! Not only is this this my favorite car ever, we have found a dealership for life. Thank you all! More

Outstanding Service Doug was our service manager and provided us with a very efficient and professional experience for the warranty Recall work on our ATS. He provided Doug was our service manager and provided us with a very efficient and professional experience for the warranty Recall work on our ATS. He provided my wife and me with a loaner vehicle( we live 30 miles from the dealership) and a very accurate time estimate for the repairs. It was the same family like experience that we felt during our new car purchases over the years at Kelly. Good people and great service! More

Best car buying experience I've ever had! I sent a request on their website to check the availability of a car. I received a telephone call in less than an hour. My salesperson Uzma Shafqat I sent a request on their website to check the availability of a car. I received a telephone call in less than an hour. My salesperson Uzma Shafqat was knowledgeable, informative and had a sincere interest in making me happy. She was patient and knew her products well. She gave me the right amount of information that I needed to make a decision. I ultimately purchased a more expensive car because that is what it took for me to be happy. I originally wanted to see a smaller car and at her suggestion I looked at a larger car and I fell in love with it! It was exactly what I was looking for. I met the owner Geoff Kelly and in all my interactions with him i really felt that it wasn't about making a sale, it was about me being happy! It was a fair deal and I have no doubt that service after the sale will be excellent. More

No pressure, respectfully handled purchase. I purchased a used Cadillac last month and couldn't be happier with the experience. The sales representative was informative and polite, never pushy. I purchased a used Cadillac last month and couldn't be happier with the experience. The sales representative was informative and polite, never pushy. All of the employees made it a point to be welcoming without seeming contrived; the owners were present and stopped in to thank me personally. I noticed a small flaw in the leather before I left and was directed immediately to the service bay to make an appointment. Pretty impressive so far. More

Very professional and customer related dealership Kelly Cadillac is a very professional and customer centered dealership from the owner, sales force and service reps. This is the second vehicle I have Kelly Cadillac is a very professional and customer centered dealership from the owner, sales force and service reps. This is the second vehicle I have purchased and look forward to the follow up service that this dealership provides. More

Recommendation for Kelly Cadillac I have been a customer of Kelly Cadillac for several years and have just purchased my second car and couldn’t be more pleased. Previous experience w I have been a customer of Kelly Cadillac for several years and have just purchased my second car and couldn’t be more pleased. Previous experience with Doug in their service department and the overall responsiveness is one of the main reasons I wanted to continue with this company. The process of buying my new XT5 platinum couldn’t have been easier and more pleasant. Uzma, my sales person was so professional, personable and informative. She made certain that I understood all of my new car’s capabilities of which there are many. Glen was great personally and efficient during the purchase paperwork process. Allen, the owner, was welcoming and friendly as well. I recommend this particular cadillac dealer because of their products, personable approach and responsiveness. With many thanks, Mary More

2018 Cadillac Platinum Kelly Cadillac is excellent! I purchased a 2018 Cadillac Platinum and it was a wonderful experience. The entire staff had impeccable customer service Kelly Cadillac is excellent! I purchased a 2018 Cadillac Platinum and it was a wonderful experience. The entire staff had impeccable customer service and professionalism. Allen, Glenn, and Mr. G. Kelly were awesome. I would like to thank Mrs. Uzma Shafqat my sales consultant for everything! Mrs. Uzma took care of all my family’s questions and concerns during the purchase experience! The Kelly family also takes care of veterans. Thank you! More

Car buying made easy The Kelly Cadillac staff makes choosing and purchasing a vehicle an enjoyable experience! They could not be more friendly or accommodating. I can say The Kelly Cadillac staff makes choosing and purchasing a vehicle an enjoyable experience! They could not be more friendly or accommodating. I can say the same thing on the service side as well, this being my second Cadillac purchase from this dealership. Glen makes the purchase part simple and Marc makes sure you know everything about your vehicle and assists with personalizing your settings and preferences before you leave the lot. For these reasons, I highly recommend Kelly Cadillac. More

Great Experience Buying a car at Kelly was very easy and quite enjoyable, My salesman Marc was great ! Everone at Kelly was a pleasure to do businesses with . Buying a car at Kelly was very easy and quite enjoyable, My salesman Marc was great ! Everone at Kelly was a pleasure to do businesses with . More