Kelly Cadillac

Great car buying experience!! My husband and I went to "take a look" at a car I saw online and was greeted by Uzma. We had every intention on just looking and going to another dea My husband and I went to "take a look" at a car I saw online and was greeted by Uzma. We had every intention on just looking and going to another dealership to see different vehicle. Uzma was so pleasant, we decided to skip to next go see and make the purchase with Uzma. She answered all of our questions and honored an advertising error. Everyone involved with our purchase process was great. Kelley Cadillac will definitely get our business in the future. More

Very Good It was a pleasant experience from start to finish! It was refreshing not having one sales person after another trying to sale you extra warranties, e It was a pleasant experience from start to finish! It was refreshing not having one sales person after another trying to sale you extra warranties, etc. on your new vehicle. More

Amazing dealership with top notch staff As soon as i walked in the front door, i was greeted with friendly service and a smile. The sales associate i worked with was extremely knowledgeable As soon as i walked in the front door, i was greeted with friendly service and a smile. The sales associate i worked with was extremely knowledgeable about the vehicle i was interested in and worked with me all the while to keep me where i wanted to be finance wise as well as comfortable with the services being offered. The owner of the dealership took his time to involve himself in my purchase and genuinely cared about my visit and decision. It honestly felt like i was part of the family the entire time of my visit. I highly recommend this dealership to anyone who wants great customer service, attention to detail and overall amazing cadillac knowledge. Five Stars!! More

Absolutely wonderful experience! We were online shopping for a used Cadillac SRX and contacted Sales Manager Marc Gagliardi via e-mail. His prompt response and informative conversati We were online shopping for a used Cadillac SRX and contacted Sales Manager Marc Gagliardi via e-mail. His prompt response and informative conversation encouraged us to make the 110 mile trip to Lancaster, PA to see and drive the "mocha steel metallic" SRX. We of course loved the vehicle and purchased it that same day! We can't say enough how pleased we were with the entire staff at Kelly Cadillac. Beautiful, quiet, and clean state of the art facility. Friendly, courteous, and pressure free service. More

cordial I was in the market for a new automobile. My husband and I checked out Kelly Cadillac. The sales staff was friendly, courteous and knowledgeable. A ve I was in the market for a new automobile. My husband and I checked out Kelly Cadillac. The sales staff was friendly, courteous and knowledgeable. A very good experience. More

Great Honest Dealership It was the greatest car buying experience I had in a long time. The Kellys friendly and honest staff made you feel like family and made you feel at ho It was the greatest car buying experience I had in a long time. The Kellys friendly and honest staff made you feel like family and made you feel at home. We traveled 2.5 Hrs all the way from NJ to buy this Escalade and it was well worth the trip. The owner was very warm and welcoming and couldn't do enough for you. I will certainly make the drive again when the time comes. More

The best car buying experience I have ever had. Smooth! Let's start by saying I am 33 and have bought 6 brand new vehicles prior to this purchase. So I feel I have experience with the car buying process. Th Let's start by saying I am 33 and have bought 6 brand new vehicles prior to this purchase. So I feel I have experience with the car buying process. This purchase (my 7th) was made at Kelly Cadillac, I found the SUV while searching thru the web. I live in the Baltimore area close to Bel air MD and since the dealer is in Lancaster PA I decided to call and find out more info to save the drive. I made the call and Mr Howard Solodky answered and helped me out answering all my questions. He was able to give me a offer for my trade and wrote out all the numbers including all fees with a total and sent to me via email. That saved me a lot of time and pressure from having to go to the dealership and probably make several trips before making a decision. I had all my information and never had to leave the house. Once I got to the dealer the vehicle was sitting right out front all cleaned and ready. As I was in the financial office with Glenn Davis, Howard was doing what he could to make the transaction quick by taking off tags and placing tags on new car all while Glenn was helping us at the same time. Needless to say, the numbers that Howard sent me after my first call were the same numbers Glenn had on the contract! I had no issues at all, was the fastest and smoothest car buying experience ever! Every person at the dealer ship is nice and a joy to be around. I am not used to this living in the Baltimore area. It was definitely worth the drive to by this vehicle in Lancaster. Howard and Glenn, Thank you for you help and a GREAT car buying experience!!! And thank you Allen for the gifts and the great team you have. More

Excellent Dealership This is my second outstanding experience with a Kelly dealership. First, at Kelly Chevrolet and now at Kelly Cadillac. I was most impressed by the fr This is my second outstanding experience with a Kelly dealership. First, at Kelly Chevrolet and now at Kelly Cadillac. I was most impressed by the friendly, knowledgeable people at Kelly Cadillac, their professionalism and the cleanliness of the entire facility. I was greeted warmly by owner Geoff Kelly and worked with Uzma Shafqat to purchase an Escalade. Uzma is not only knowledgeable about Cadillac, but one of the nicest people around and easy to work with. Jon Simmavath in the service dept answered all of my questions about warranties and Glenn Davis explained in detail all of the financial documents we signed (almost like buying a house). All reflect the welcoming, caring, customer oriented attitude that starts at the top with Geoff Kelly. They made the buying process a pleasant one. I am very happy with my experience and highly recommend Kelly Cadillac. Geoff and his staff are First Class!. Douglas Stay More

Us a Shafqat sold us a cadillac she did an outstanding job very calm when explaining the vechile to us not in a hurry was kind and considerate wanted to make sure we unde she did an outstanding job very calm when explaining the vechile to us not in a hurry was kind and considerate wanted to make sure we understood everything More

Professional operation Kelly Cadillac ranks at the top of any Cadillac dealer survey. I bought my first Cadillac in 1993 and then several thereafter, all in the Washington Kelly Cadillac ranks at the top of any Cadillac dealer survey. I bought my first Cadillac in 1993 and then several thereafter, all in the Washington DC area. Ten years ago Kelly Cadillac showed a new vehicle on their website that mostly matched one that I was searching for the DC area. Despite the lengthy drive to Lancaster, I purchased that car and have purchased three or four from them since then. They are decent, honest people and you will certainly feel good about your purchase. More