Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 879 reviews
Best car buying experience I've ever had! I sent a request on their website to check the availability of a car. I received a telephone call in less than an hour. My salesperson Uzma Shafqat I sent a request on their website to check the availability of a car. I received a telephone call in less than an hour. My salesperson Uzma Shafqat was knowledgeable, informative and had a sincere interest in making me happy. She was patient and knew her products well. She gave me the right amount of information that I needed to make a decision. I ultimately purchased a more expensive car because that is what it took for me to be happy. I originally wanted to see a smaller car and at her suggestion I looked at a larger car and I fell in love with it! It was exactly what I was looking for. I met the owner Geoff Kelly and in all my interactions with him i really felt that it wasn't about making a sale, it was about me being happy! It was a fair deal and I have no doubt that service after the sale will be excellent. More
No pressure, respectfully handled purchase. I purchased a used Cadillac last month and couldn't be happier with the experience. The sales representative was informative and polite, never pushy. I purchased a used Cadillac last month and couldn't be happier with the experience. The sales representative was informative and polite, never pushy. All of the employees made it a point to be welcoming without seeming contrived; the owners were present and stopped in to thank me personally. I noticed a small flaw in the leather before I left and was directed immediately to the service bay to make an appointment. Pretty impressive so far. More
Very professional and customer related dealership Kelly Cadillac is a very professional and customer centered dealership from the owner, sales force and service reps. This is the second vehicle I have Kelly Cadillac is a very professional and customer centered dealership from the owner, sales force and service reps. This is the second vehicle I have purchased and look forward to the follow up service that this dealership provides. More
Recommendation for Kelly Cadillac I have been a customer of Kelly Cadillac for several years and have just purchased my second car and couldn’t be more pleased. Previous experience w I have been a customer of Kelly Cadillac for several years and have just purchased my second car and couldn’t be more pleased. Previous experience with Doug in their service department and the overall responsiveness is one of the main reasons I wanted to continue with this company. The process of buying my new XT5 platinum couldn’t have been easier and more pleasant. Uzma, my sales person was so professional, personable and informative. She made certain that I understood all of my new car’s capabilities of which there are many. Glen was great personally and efficient during the purchase paperwork process. Allen, the owner, was welcoming and friendly as well. I recommend this particular cadillac dealer because of their products, personable approach and responsiveness. With many thanks, Mary More
2018 Cadillac Platinum Kelly Cadillac is excellent! I purchased a 2018 Cadillac Platinum and it was a wonderful experience. The entire staff had impeccable customer service Kelly Cadillac is excellent! I purchased a 2018 Cadillac Platinum and it was a wonderful experience. The entire staff had impeccable customer service and professionalism. Allen, Glenn, and Mr. G. Kelly were awesome. I would like to thank Mrs. Uzma Shafqat my sales consultant for everything! Mrs. Uzma took care of all my family’s questions and concerns during the purchase experience! The Kelly family also takes care of veterans. Thank you! More
Car buying made easy The Kelly Cadillac staff makes choosing and purchasing a vehicle an enjoyable experience! They could not be more friendly or accommodating. I can say The Kelly Cadillac staff makes choosing and purchasing a vehicle an enjoyable experience! They could not be more friendly or accommodating. I can say the same thing on the service side as well, this being my second Cadillac purchase from this dealership. Glen makes the purchase part simple and Marc makes sure you know everything about your vehicle and assists with personalizing your settings and preferences before you leave the lot. For these reasons, I highly recommend Kelly Cadillac. More
Great Experience Buying a car at Kelly was very easy and quite enjoyable, My salesman Marc was great ! Everone at Kelly was a pleasure to do businesses with . Buying a car at Kelly was very easy and quite enjoyable, My salesman Marc was great ! Everone at Kelly was a pleasure to do businesses with . More
The Best Car Shopping Experince Ever ! I've been leasing my vehicles for over 30 years because I only keep a vehicle for 3 years and the warranties work for me as I never put a dime out for I've been leasing my vehicles for over 30 years because I only keep a vehicle for 3 years and the warranties work for me as I never put a dime out for service work. Having said that, I dread the whole shopping for a new vehicle experience up until Now. The team at Kelly Cadillac were extremely accommodating from the Start and were genuinely very warm and great people to deal with. Uzma Shafgat is by far the warmest most sincere sales person that I have ever dealt with in my 40 plus years of buying or leasing a vehicle. Uzma made me feel right at home. Now Glenn Davis , very out going he was fast and knew what he was doing and gave me a few new insights when leasing again. And Geoff Kelly as a owner of a dealership couldn't of been more down to earth kinda guy ! A fantastic Experience ! If I were ever looking for a job I would want to work with these people , they were warm, helpful, and sincere. I will be back. Nick Storch More
EXCELLENT SERVICE and GREAT PEOPLE This was my first time dealing with Kelly Cadillac service. I called and got John who was very thorough and helpful. He explained things very clearl This was my first time dealing with Kelly Cadillac service. I called and got John who was very thorough and helpful. He explained things very clearly and there we absolutely NO hidden items. EXCELLENT. All the items were fixed very well and on time. When I called the next day to thank John he explained that it was all Doug's doing. So thank you also Doug. I am so happy to have someone close by that I can trust if I have issues with my car. THANK YOU!!! Joe Lucia More
Great dealership This is the second Cadillac I've purchased from them both times I've had Uzma as my sales person and she makes the experience go smoothly and she's ve This is the second Cadillac I've purchased from them both times I've had Uzma as my sales person and she makes the experience go smoothly and she's very honest with her customers which keeps me coming back. More