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Kelly Cadillac

Lancaster, PA

5.0
879 Reviews
Why Buy from Kelly Cadillac Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 35 years! We want to be the pinnacle of an excellent car buying experience. FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge. Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits! Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/ State of the art facility! View Virtual Tour Great Location! The intersection of Route 283 and Route 722. Award winning Service Department! Award winning Sales Department! Exclusive Automobile Dealer with #UVEYE inspection system. The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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1986 State Road

Lancaster, PA

17601

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Showing 879 reviews

November 15, 2018

Best car buying experience I've ever had! I sent a request on their website to check the availability of a car. I received a telephone call in less than an hour. My salesperson Uzma Shafqat More

by vspadeasr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
Nov 15, 2018 -

Kelly Cadillac responded

Hello Mr. Spadea, Thank you very much for taking the time to fill out our survey. We appreciate your business and look forward to taking care of your vehicle going forward. If you need anything, please contact us. We will share your kind words with Uzma. Enjoy your Holidays. Sincerely, Kelley and Geoff Kelly

November 02, 2018

No pressure, respectfully handled purchase. I purchased a used Cadillac last month and couldn't be happier with the experience. The sales representative was informative and polite, never pushy. More

by 1cadillac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Hartz
Dec 10, 2018 -

Kelly Cadillac responded

Hello and Thank you very much for the 5 Star Dealer Rater Review. We are so happy to have you as a customer! We can't wait to impress you with our Service and Maintenance Department. If you need anything, please do not hesitate to contact us. Have a Happy Holiday! Sincerely, Kelley and Geoff Kelly

October 31, 2018

Very professional and customer related dealership Kelly Cadillac is a very professional and customer centered dealership from the owner, sales force and service reps. This is the second vehicle I have More

by loudice1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Rogers, Marc Gagliardi
Nov 15, 2018 -

Kelly Cadillac responded

Hello! Thank you for the 5 Star Review, we appreciate your loyalty. Please let us know if you need anything. We are here for you! Happy Holidays, Sincerely ~ Kelley and Geoff Kelly

October 31, 2018

Recommendation for Kelly Cadillac I have been a customer of Kelly Cadillac for several years and have just purchased my second car and couldn’t be more pleased. Previous experience w More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Hartz
Nov 15, 2018 -

Kelly Cadillac responded

Hello Mary, Thank you very much for your continued business, We sincerely appreciate your kind review. We will share it with everyone. How are you enjoying your XT5? If you need anything, we are here to assist. Enjoy your Holiday season and thank you again. Sincerely, Kelley and Geoff Kelly

October 22, 2018

2018 Cadillac Platinum Kelly Cadillac is excellent! I purchased a 2018 Cadillac Platinum and it was a wonderful experience. The entire staff had impeccable customer service More

by 82nd Jumpmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Hartz, Alexander Rogers, Marc Gagliardi
Nov 15, 2018 -

Kelly Cadillac responded

Hello Mr. Bannerman! Thank you for your service AND your business. We hope you are enjoying your Escalade. It is our pleasure to do business with you. We will share your kind words with all of our fellow employees. If you need anything, please let us know. Sincerely, Kelley and Geoff Kelly

October 22, 2018

Car buying made easy The Kelly Cadillac staff makes choosing and purchasing a vehicle an enjoyable experience! They could not be more friendly or accommodating. I can say More

by KungSue4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Hartz, Katie Kelly, Marc Gagliardi
Nov 15, 2018 -

Kelly Cadillac responded

Hello! Thank you very much for your business. We hope you are enjoying your new XT4. It is a pleasure doing business with you. If you need anything, please do not hesitate to contact us. We appreciate the 5 Star Review - we will share it with everyone! Dodge the snowflakes today! Sincerely, Kelley and Geoff Kelly

October 10, 2018

Great Experience Buying a car at Kelly was very easy and quite enjoyable, My salesman Marc was great ! Everone at Kelly was a pleasure to do businesses with . More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
Oct 12, 2018 -

Kelly Cadillac responded

Hello! That is a nice picture! Thank you very much for your business. We hope you are enjoying your new car. We will make sure Marc sees the 5 Star Review. Thank you and if you need anything, please do not hesitate to contact us. Sincerely, Kelley and Geoff Kelly

October 07, 2018

The Best Car Shopping Experince Ever ! I've been leasing my vehicles for over 30 years because I only keep a vehicle for 3 years and the warranties work for me as I never put a dime out for More

by nickatday
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Kelly Cadillac responded

Hello Mr. Storch, Thank you very much for your business. We appreciate the time you took to fill out a Dealer Rater Review. Your very detailed review is so heartfelt and sincere. We promise to take very good care of you during the lease of your vehicle. Please know that Uzma and Glenn will hear about your kind words. If you need anything, let us know. Sincerely, Kelley and Geoff Kelly PS. We would love to have you work with us!

September 14, 2018

EXCELLENT SERVICE and GREAT PEOPLE This was my first time dealing with Kelly Cadillac service. I called and got John who was very thorough and helpful. He explained things very clearl More

by loosh13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know last names so I hope I identified Jon and Doug correctly, Jon Simmavath
Oct 08, 2018 -

Kelly Cadillac responded

Hello Mr. Lucia, Thank you very much for the 5 Star Dealer Rater Review. We appreciate your business and look forward to taking care of your vehicle. If you need anything, please let us know. Sincerely, Kelley and Geoff Kelly

August 22, 2018

Great dealership This is the second Cadillac I've purchased from them both times I've had Uzma as my sales person and she makes the experience go smoothly and she's ve More

by Penny hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Kelly Cadillac responded

Hello Penny, Thank you for taking time to fill out a Dealer Rater Survey. We appreciate your continued business. We hope you enjoy your new ATS. If you need anything, please contact us. Sincerely, Kelley and Geoff Kelly

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