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Kelly Cadillac
Lancaster, PA
879 Reviews
Why Buy from Kelly Cadillac
Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 35 years! We want to be the pinnacle of an excellent car buying experience.
FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge.
Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits!
Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/
State of the art facility! View Virtual Tour
Great Location! The intersection of Route 283 and Route 722.
Award winning Service Department!
Award winning Sales Department!
Exclusive Automobile Dealer with #UVEYE inspection system.
The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 879 reviews
June 06, 2019
The FULL Cadillac experience. The sales persons were very professional and made you feel as though you are part of the Kelly family. The service department was also very friendly a The sales persons were very professional and made you feel as though you are part of the Kelly family. The service department was also very friendly and helpful when getting after market add-ons installed to my car. I also met the owners whom both love cadillacs and enjoy seeing customers enjoy them as well as other vehicles. A++ Team! More
by John 843
June 02, 2019
Great Experience The team at Kelly is polite and respectful. Beginning with Uzma Shafqat who met me at the door when I arrived. I came to see a preowned CTS with reall The team at Kelly is polite and respectful. Beginning with Uzma Shafqat who met me at the door when I arrived. I came to see a preowned CTS with really just the intention of seeing if was a fit for me as I had driven an ATS earlier in the week at another dealership and that model was not. We took the car out and I found that I did like it. Upon returning Geoff Kelly introduced himself to me and I began to feel I was at the right place. Uzma and I sat down and began discussing price. I came in with a free and clear title trade vehicle and a pre approved amount from my bank. My firm intent was that if I was going to buy there would be no checks written that day. Simply title and key exchange. With a little time and open and honest negotiating we reached that place. A big thanks to Uzma and Allen Hartz, General Sales Manager!!! The paperwork was drawn up and the deal was sealed when I realized I did't have my title with me. I had to return home to retrieve it . Finally upon returning I met Glenn Davis and we went through all the necessary signing of paperwork. Glenn went through everything thoroughly with me and more important....openly and honestly. I was there the better part of the day mainly due to not having my title along. Geoff Kelly, the owner of the dealership, stayed involved and engaging the whole time. Don't hesitate to go in and meet this fabulous team!! More
by Dave W
May 24, 2019
Third Car Great Experiences Uzma has provided such outstanding service in our two previous experiences, it was only natural that we sought her out for our next car. We are please Uzma has provided such outstanding service in our two previous experiences, it was only natural that we sought her out for our next car. We are pleased to say that she continued to provide outstanding service as she was very responsive as we looked at many options of both models and years and was very knowledgeable about each and guided us in making an informed decision. We are now the proud and happy owners with our new “Red Horizon” 2019 XT5 Luxury Cadillac!Henry and Carol Mauermeyer More
by Henry Mauermeyer
May 17, 2019
helpfulness everyone @ Kelly Cadillac was very friendly, helpful, knowledgeable and cared about the customers experience throughout the dealership. Alisha Gipe i everyone @ Kelly Cadillac was very friendly, helpful, knowledgeable and cared about the customers experience throughout the dealership. Alisha Gipe is an excellent sales person, She surpasses a five star rating. More
by jwillie60
May 14, 2019
First Impressions From the first person that I met, which was Uzma, I knew that I wanted to buy my vehicle at Kelly Cadillac. Stellar customer service! Each employee gr From the first person that I met, which was Uzma, I knew that I wanted to buy my vehicle at Kelly Cadillac. Stellar customer service! Each employee greeted me with a smile, warm hand shake, and a true sense of appreciation that I was going to purchase a vehicle from them. Everyone went over and beyond their five-star rating! Uzma is not just a sales person, but she is a heartfelt person who is there to provide a service to insure that the customer receives the very best service. I would not hesitate to return when I am ready to purchase another vehicle. Well-done, Kelly Cadillac! More
by R. Binkley
May 14, 2019
Uzma at Kelly Cadillac Uzma Shafqat was a real pleasure to work with. Very knowledgeable on the Cadillac models and features. You can easily tell she takes a lot of pride in Uzma Shafqat was a real pleasure to work with. Very knowledgeable on the Cadillac models and features. You can easily tell she takes a lot of pride in her work and strives to honestly take care of her customers. I appreciated her sincere approach so much. Thank you Uzma, you really have made car buying a pleasant experience. I will surely purchase from Kelly Cadillac again, and yes I will ask for Uzma! More
by KevinW
Employees Worked With
Allen Hartz, Marc Gagliardi
May 08, 2019
Excellent! The customer service here was well above average and the whole team was very pleasant to deal with. Would recommend this dealership to have a pleasan The customer service here was well above average and the whole team was very pleasant to deal with. Would recommend this dealership to have a pleasant experience all the way around. More
by Bobby
Employees Worked With
Other Employees :
Don, transport, Allen Hartz, Alisha Gipe
May 02, 2019
Great experience Everyone was super nice and got a great deal. They are so focused on the customer it shows from when you walk into the door. Everyone was super nice and got a great deal. They are so focused on the customer it shows from when you walk into the door. More
by 2019 Escalade
April 30, 2019
Uzma - Uzma - Uzma From the moment Uzma answered the phone, she was professional, knowledgeable and friendly. My husband and I arrived at closing time, and still Uzma t From the moment Uzma answered the phone, she was professional, knowledgeable and friendly. My husband and I arrived at closing time, and still Uzma took the time to show us the vehicle we were interested in purchasing. We returned the next morning for a test drive and I knew this was the car I was going to purchase. My husband questioned some chatter in the brakes, and Geoff Kelly was quick to respond and have the Jeep serviced to make sure all was well. As we waited for the finances to be determined, Uzma and I discovered we had friends in common and we enjoyed chatting about our children. Even thought I purchased a Jeep at Kelly Cadillac, Uzma made sure I was comfortable with the features of the Jeep before driving away. 1st class - car buying experience. More
by Jill
April 29, 2019
1st class buying experience!!! Ms.Shafqat ,my sales rep.was very thorough,friendly and is a great asset to Kelly Cadillac. Buying a car can be very stressful but she made you feel Ms.Shafqat ,my sales rep.was very thorough,friendly and is a great asset to Kelly Cadillac. Buying a car can be very stressful but she made you feel so at ease! More
by Cadillac
Employees Worked With
