Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Best buying experience I have ever had. Marc is a great person to work with. Honest and always calls you back. Excellent sales and people skills. Glenn was very friendly and made the actual Marc is a great person to work with. Honest and always calls you back. Excellent sales and people skills. Glenn was very friendly and made the actual transaction easy and quick. Geoff was extremely grateful for the business and very down to earth. The family atmosphere was genuine. I would definitely recommend this dealership to anyone. More
All around great customer service From first step out my old car till I drove off lot in my new car great customer service. Made me feel like family and answer all question I had aske From first step out my old car till I drove off lot in my new car great customer service. Made me feel like family and answer all question I had asked truthfully More
New Car Purchase Review Dealership made the purchase of my XT5 SUV as smooth as possible. Salesperson was very helpful and thoroughly explained all the features and answered Dealership made the purchase of my XT5 SUV as smooth as possible. Salesperson was very helpful and thoroughly explained all the features and answered all of my questions. Everyone was very professional and the environment was not high pressured. Would highly recommend them. More
All About Customer Satisfaction and a Great Experience We purchased a used car there last week. We had a chance to meet Geoff and his wife Kelley, the owners, Alan the sales manager, and worked with Tim, o We purchased a used car there last week. We had a chance to meet Geoff and his wife Kelley, the owners, Alan the sales manager, and worked with Tim, our salesman. There were good vibes all around. Our deal making couldn't have been easier and to our mutual satisfaction. You could feel that they first, wanted to make the deal but our satisfaction with the transaction was most important. They tweaked a couple of things on the car before we picked it up and we couldn't be happier. I would send any of my friends there to work with these people. I would guarantee you would walk away with the car you wanted feeling great about the entire experience. More
Kelly Cadillac made the experience a great one!!! Thank you so much for giving us a great experience. Very friendly dealership. From owner to employees. You made us feel like family. Thanks again. Thank you so much for giving us a great experience. Very friendly dealership. From owner to employees. You made us feel like family. Thanks again. More
Great buying experience Experience was good from beginning to end. Salesperson was knowledgeable, Everyone was friendly and personable. It was obvious that customer service w Experience was good from beginning to end. Salesperson was knowledgeable, Everyone was friendly and personable. It was obvious that customer service was the priority. The pricing experience was effortless and the paperwork process went smoothly. More
Huge thumbs up for Kelly Cadillac, AGAIN!!! We have never been treated like royalty before at a dealership! Everyone from the parts guy, to the service department, to sales and finance and manag We have never been treated like royalty before at a dealership! Everyone from the parts guy, to the service department, to sales and finance and management! Uzma is the best sales person in the town! Her follow up and expertise in her field is excellent! She is such a wonderful asset to Kelly Cadillac! Also John and Doug in service and Rick in parts! Mr. Kelly wonderful, just the same! We loved that the service was just as excellent as the sales! Can’t recommend Kelly Cadillac and Uzma enough! Thank you! More
Class of their own Let me start by saying we have bought A LOT of cars over the years, and our buying experience at Kelly Cadillac was in a class of their own. Our sale Let me start by saying we have bought A LOT of cars over the years, and our buying experience at Kelly Cadillac was in a class of their own. Our saleslady, Uzma, was top notch, not only listening to our needs/wants but understanding them as well. The process of purchasing a car was efficient and even enjoyable! I highly recommend Kelly Cadillac and would buy another car from them with no hesitation. Thank you to ALL your personnel for making this a great adventure instead of a necessary experience. (PS personal handshakes from Geoff and Kelley show how invested everyone at Kelly Cadillac is!) More
Great experience!!! I bought a used VW Beetle from this dealer, it was a great experience, very nice and easy transaction, it was my first time meeting face to face a dea I bought a used VW Beetle from this dealer, it was a great experience, very nice and easy transaction, it was my first time meeting face to face a dealer owner, he was very nice and took the time to give me the story of the car I was buying. Very honest and nice personnel. The sales representative was very professional. Alisha was friendly and she really took care of me and my family. It was a great experience to do business with them. I will definitely recommend and will do business again with them. More
Wonderful Experience I purchased my first Cadillac from this dealership on Saturday. What a wonderful experience! These folks are so friendly and go above and beyond for I purchased my first Cadillac from this dealership on Saturday. What a wonderful experience! These folks are so friendly and go above and beyond for their customers. My husband and I felt welcome from the moment we walked up to the dealership. Literally, we had called ahead on Thursday evening to look at a used Cadillac we saw on their website. When we arrive Alisha met us at the door and welcomed us as if we were visiting her home. She was awesome to work with as was everyone we met that night. When we arrived Saturday to take delivery of the car again, Alisha met us at the door and welcomed us. They really know how to make you feel part of the family. Even people we didn't directly deal with said "Hi and congratulations". Just awesome!! More