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Kelly Cadillac
Lancaster, PA
879 Reviews
Why Buy from Kelly Cadillac
Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 35 years! We want to be the pinnacle of an excellent car buying experience.
FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge.
Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits!
Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/
State of the art facility! View Virtual Tour
Great Location! The intersection of Route 283 and Route 722.
Award winning Service Department!
Award winning Sales Department!
Exclusive Automobile Dealer with #UVEYE inspection system.
The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 879 reviews
January 10, 2020
First Class Operation If you are thinking about purchasing a Cadillac and want outstanding customer service, head to Kelly Cadillac in Lancaster PA. Alisha Gripe was super If you are thinking about purchasing a Cadillac and want outstanding customer service, head to Kelly Cadillac in Lancaster PA. Alisha Gripe was super salesperson! More
by colleenmcgconaty
January 10, 2020
#1 Dealership Jeff, Uzma and Glenn were terrific. Best dealership I have ever purchased from. Wonderful people also in the Service Department. Would recommend any Jeff, Uzma and Glenn were terrific. Best dealership I have ever purchased from. Wonderful people also in the Service Department. Would recommend anyone in the market for a vehicle to go there! More
by bizwiz
Employees Worked With
Other Employees :
Sonny Do, Josh Houck, Rick Kirchoff
January 06, 2020
All staff treat customers extremely well. Attention to detail with customer satisfaction a priority. Staff took their time with details of the vehicle and finances. I am very happy with this dealer and wi detail with customer satisfaction a priority. Staff took their time with details of the vehicle and finances. I am very happy with this dealer and will continue to be a customer for years to come. More
by DC
January 01, 2020
Best experience I ever had buying a car Everybody was so nice and our salesperson was fabulous. She was not pushy in any way and was totally relatable. I would drive the 2-1/2 hours again Everybody was so nice and our salesperson was fabulous. She was not pushy in any way and was totally relatable. I would drive the 2-1/2 hours again to purchase another vehicle from her. Uzma was the best! Glenn was also very nice and helpful. More
by mjbennetti
December 24, 2019
THE BEST !!!! From service dept to sales staff to ownership -- best dealer I have ever dealt with !! From the time you walk in the door, you feel like family wit From service dept to sales staff to ownership -- best dealer I have ever dealt with !! From the time you walk in the door, you feel like family with all of them. More
by lhouser
December 20, 2019
awesome got there a little early greeted by technicians, offered coffee and pastries , everyone was so friendly, I was shown everything about my car,and expla got there a little early greeted by technicians, offered coffee and pastries , everyone was so friendly, I was shown everything about my car,and explained in detail More
by yelnats104
November 15, 2019
2006 XLR I found a limited edition Cadillac XLR on the dealers lot. Kelly Cadillac's service department spent a lot of time and money to ensure the XLR would p I found a limited edition Cadillac XLR on the dealers lot. Kelly Cadillac's service department spent a lot of time and money to ensure the XLR would perform as well as it looks. Uzma Shafqat, my sales representative, went above and beyond expectations making sure I was informed about all aspects of this car. More
by lacrist
Employees Worked With
Other Employees :
Allen Hartz, Marc Gagliardi
November 15, 2019
Customer service This dealership knows what customer service means both during the purchase process and especially after purchase with great maintenance service. When This dealership knows what customer service means both during the purchase process and especially after purchase with great maintenance service. When my first Cadillac needed to be replaced (purchased at Kelly) I didn't consider any other Cadillac dealers. The people at this dealership makes it first class. More
by P.nivens
Employees Worked With
Other Employees :
Allen Hartz, Marc Gagliardi
November 07, 2019
Best car buying experience we've ever had!!! We found a 2014 SRX on line that we liked. We called the dealership and let them know when we would be able to come and see it. When we got there th We found a 2014 SRX on line that we liked. We called the dealership and let them know when we would be able to come and see it. When we got there the car was parked right in front ready for us. From the time we walked through the door the experience was amazing. From the start they made us feel like they were taking care of us, not just selling us a car. After we purchased the vehicle Marc Gagliardi spent about 30-45 minutes with us showing us all the different features of the car. I've never had that kind of service after the sale. I would highly recommend Kelly Cadillac to anyone looking to purchase a vehicle and we will definitely go back to them in the future. More
by jnb
Employees Worked With
Marc Gagliardi
November 03, 2019
Great Experience it was time to replace our 2013 Cadillac XTS. We seated he internet looking for a 2019 Cadillac XTS and Kelly Cadillac had two on the lot that fit our it was time to replace our 2013 Cadillac XTS. We seated he internet looking for a 2019 Cadillac XTS and Kelly Cadillac had two on the lot that fit our requirements for color and options. We stopped by Kelly Cadillac and found the people to be extremely friendly, knowledgable, and ready to answer our questions. Within an hour, we signed the papers for a new Cadillac and were surprised at all the offers for discounts including the Costco Member discount which we were not aware of. Everyone at the dealership was great and we would recommend Kelly Cadillac to our friends. Thanks to everyone for a wonderful experience. More
by Pumpman
