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Kelly Cadillac

Lancaster, PA

5.0
879 Reviews
Why Buy from Kelly Cadillac Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 35 years! We want to be the pinnacle of an excellent car buying experience. FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge. Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits! Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/ State of the art facility! View Virtual Tour Great Location! The intersection of Route 283 and Route 722. Award winning Service Department! Award winning Sales Department! Exclusive Automobile Dealer with #UVEYE inspection system. The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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1986 State Road

Lancaster, PA

17601

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Showing 879 reviews

July 01, 2020

A certified pre-owned is only certified until you have problems. Then the manager doesn’t know your name. In fact, he will go to great lengths to ignore you. Be careful buying a “certified pre-owned” from More

by Dillion
Recommend Dealer
No
Employees Worked With
Allen Hartz
Jul 01, 2020 -

Kelly Cadillac responded

Hello Dillion, I am unable to locate you in our customer database. I will be happy to provide you with a copy of what is covered on Certified Pre-Owned. Sincerely, Kelley Kelly

June 27, 2020

I highly recommend this Dealership. Zuma did an excellent job. I liked how she was not that pushy salesperson. They gave me a price I couldn't resist on my trade in and the new vehicle.The whole team did a f More

by Caddy Girl
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2020

The Kelly Cadillac family always make you feel at home and they treat you like royalty. They are professionalism at its finest. Uzma was so very patient and knowledgable. We tell everyone we know to go More

by Ann & Ken Danz
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Kelly Cadillac responded

Hello Ken and Ann! Thank you for your continued business! We appreciate the fact that you took time to fill out the Dealer Rater Survey. I am sure you will agree....this was a most unique delivery! We know you refer us to your friends and family - thank you. We are here for you if you need anything! Sincerely, Kelley and Geoff Kelly. PS. We agree ~ Uzma is very patient and knowledgable!

June 08, 2020

Wonderful experience! From the moment I started dealing with Marc Gagliardi, the process was seamless! Everyone treated me so well! The experience made me feel valued and that they were only interested in More

by Mandy87
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
Jun 11, 2020 -

Kelly Cadillac responded

Hello! Thank you for the 5 Star Dealer Rater Review! We appreciate your business and we hope you are enjoying your new vehicle. We will send your praises to Marc! Please let us know if you need anything. Sincerely, Kelley and Geoff Kelly

June 05, 2020

Mr. Geoff Kelly and His Staff Mr. Kelly and his staff at Kelly Cadillac were great to work with ,, They all were very curtious and genuine .. They made us feel like we were home .. More

by northstargc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

Kelly Cadillac responded

Hello! It was so nice to meet you. Thank you for your business and the 5 Star Dealer Rater Review! If you need anything, please do not hesitate to contact us! Sincerely, Kelley and Geoff Kelly

June 02, 2020

We were treated with respect and professionalism. We went to Kelly Cadillac to check out a red CT6 parked on the lot. Prior to going we looked at the details of the Caddy on line so we were prepared w More

by spinalman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

Kelly Cadillac responded

Hello! Thank you for your business. We agree...Uzma is a very good salesperson and a very nice person too! We appreciate the 5 Star Dealer Rater review. If you need anything, please let us know! Have a great weekend. Sincerely, Kelley and Geoff Kelly

May 14, 2020

Wonderful experience best salesperson I have ever dealt with. The dealership is awesome treated us like royalty. Highly recommend. Great experience and the car is awesome. Thanks Uzma Shafqat More

by micheller2225
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Simmavath
May 15, 2020 -

Kelly Cadillac responded

Hello Michelle! We are thrilled that you like your new XT5! Thank you very much for your business, we agree with you - Uzma is the best! Enjoy your new car! We are here if you need anything. Sincerely, Kelley and Geoff Kelly. PS. Thank you for filling out the Dealer Rater Review.

May 08, 2020

I highly recommend Uzma Shafqat my second car I leased I am very satisfied with Kelly staff they were all highly train and experience sales group. I definitely would recommend Kelly dealership. Thank you a More

by wborden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2020 -

Kelly Cadillac responded

Hello Mr. Borden, Always a pleasure doing business wit you! We hope you are enjoying your new XT5! It is a beauty. We agree, Uzma is an excellent salesperson. Your kind words will be passed along to Uzma and Glenn. If you need anything, we are here for you. All the best and thank you again for your business. Sincerely, Kelley and Geoff Kelly

March 17, 2020

Excellent Service! I went to Kelly Cadillac to test drive an Escalade and worked with Uzma Shafqat. She was so helpful and really understood the vehicle and explained e More

by hbrandonshuman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2020 -

Kelly Cadillac responded

Hello and THANK YOU! We appreciate your business and you are enjoying your new Escalade. Agreed, Uzma is great to work with! We are here for you and your vehicle! Thank you for the recommendation. Sincerely, Kelley and Geoff Kelly

March 12, 2020

Thanks for great service I had to take our Cadillac into Kelly for a recall issue. Everyone there was very pleasant and helpful. While I was there, I decided to look at “new More

by Whilstad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Fellenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
May 09, 2020 -

Kelly Cadillac responded

Hello! Thank you very much for the Dealer Rater Review. We will pass along your kind words to Joey. If you need anything, we are here for you! So happy you love your new car! Sincerely, Kelley and Geoff Kelly

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