Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very professional and friendly. Joey knew his cars and was most helpful. Had a good selection. Negotiations were pleasant. Do feel we got a good deal on the car we wanted. Highly recommend. was most helpful. Had a good selection. Negotiations were pleasant. Do feel we got a good deal on the car we wanted. Highly recommend. More
There are not enough words to describe the positive experience we had in purchasing a car at this dealership. Kim was fantastic, as was everyone! experience we had in purchasing a car at this dealership. Kim was fantastic, as was everyone! More
Uzma did a great job helping me find just the right car. Not only was she patient with me but her knowledge was very helpful . She knows her products inside and out . Always friendly and courteous . I was Not only was she patient with me but her knowledge was very helpful . She knows her products inside and out . Always friendly and courteous . I was extremely happy with my experience with Uzma and Kelly Cadillac More
Kelly Cadillac provided me with a great car buying experience. Uzma was with me during each step and was always available and eager to answer my questions and to make my experience a good one. I would experience. Uzma was with me during each step and was always available and eager to answer my questions and to make my experience a good one. I would recommend this dealership to anyone that is in the market for a Cadillac. Thank you Kelly Cadillac for welcoming me to the family and treating me like a member. More
Uzma was wonderful, very helpful and professional. I got a great car for a reasonable price. Also they were respectful of my time and it wasn't a long drawn out process. a great car for a reasonable price. Also they were respectful of my time and it wasn't a long drawn out process. More
Very professional and friendly dealership. Sales rep, business manager, detail manager and owner all worked together seamlessly to make the car purchasing experience very pleasurable. business manager, detail manager and owner all worked together seamlessly to make the car purchasing experience very pleasurable. More
We scheduled a test drive ahead of time and were completely satisfied with the experience. After visiting several dealerships, the Cadillac that we test drove ended up being perfect for our needs. completely satisfied with the experience. After visiting several dealerships, the Cadillac that we test drove ended up being perfect for our needs. Kelly Cadillac has fantastic customer service, customer follow up, and excellent explanation of all details related to our vehicle purchase and financing. Very friendly, very professional. Highly recommended! Thank you to Uzma, Glenn and Geoff! More
Purchased a vehicle from Kelly Cadillac and was very pleased with the entire experience. When I first inquired about the vehicle through an online site, I received 3 emails the next morning including o pleased with the entire experience. When I first inquired about the vehicle through an online site, I received 3 emails the next morning including one from the owner of the dealership. This set the tone for my entire experience. I was greeted by the owner and worked with Uzma Shafqat to purchase the car. She did a great job with little to no pressure. Even dealing with the finance department we pleasant with no pressure. Overall a great dealership to work with! More
I went to Kelly on a Thursday, sure that I wanted a new XT5. I was shown the 5, and 4. Fell in love with the 4. The salesperson explained all of the differences, and sent me home. I did some research on th XT5. I was shown the 5, and 4. Fell in love with the 4. The salesperson explained all of the differences, and sent me home. I did some research on the 4 cylinder turbo and felt that the engine is very good. Measaged the salesperson, and told her that I had made a decision to buy the 4. She came in on her day off to accommodate me. Everyone from the owner, sales and finance were exemplary. They have all of my futuree business. Thank you the Kelly Cadillac team. More
The personal touch given at this dealership was excellent! Our salesperson, Uzma was polite, informative and available for any questions throughout the 2 week process of finding the right car. Sh excellent! Our salesperson, Uzma was polite, informative and available for any questions throughout the 2 week process of finding the right car. She listened carefully to what WE wanted and was never pushy. When we walked into the showroom on the day we were to sign the paperwork and pick up the car, we were warmly greeted by the owner who asked how our vacation was. He along with several staff members thanked us several times for our business and really meant it. Uzma spent extra time showing us all the features of our new car and how to use them. You can tell she cares about her customers, loves her job and the people she works with! This dealership takes customer service seriously and really wants you to have a great buying experience that I believe will carry through to good customer care with the follow up maintenance visits as well. 5 stars for this dealership! More