Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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This was my first time purchasing a Cadillac, and it was a pleasant and satisfying experience. Joey worked hard to fulfill my unusual request for faux leather in a luxury vehicle. Thanks, Joey for your te a pleasant and satisfying experience. Joey worked hard to fulfill my unusual request for faux leather in a luxury vehicle. Thanks, Joey for your tech knowledge, professional and likable sales skills. Kelly Cadillac has a reputation for it's upscale service, which I'm happy to say I received right from the start with a greeting from Owner Geoff Kelly, to interacting with sales consultant Joey Fellenbaum, to the thoroughness of Business Manager Glenn Davis. More
Sales staff, Finance department and owners were Great to work with!! If your looking to buy a Cadillac and you want to be treated like family go there! work with!! If your looking to buy a Cadillac and you want to be treated like family go there! More
We purchased a vehicle at Kelly Cadillac and we couldn't be more pleased. From the start, Uzma was a joy to work with. She answered all of our questions and took the time to get to know us and what we were be more pleased. From the start, Uzma was a joy to work with. She answered all of our questions and took the time to get to know us and what we were looking for in a vehicle. She is so sweet and a joy to work with! When it came time to complete the paperwork, Glenn was great! The owners, Geoff and Kelley, took the time to introduce themselves to us and were so sweet! From start to finish, the experience with Kelly Cadillac was great! More
I was familiar with Kelly Cadillac as a premier dealership with many awards and customer benefits. Last summer I noticed two new Escalades in Satin Steel on the lot, and stopped to take a look. I dealership with many awards and customer benefits. Last summer I noticed two new Escalades in Satin Steel on the lot, and stopped to take a look. I met Sales Consultant Joey Fellenbaum and we took a ride. I told Joey my wife was not likely to part with her Yukon Denali. Joey kept in touch with me. When he called last week with further price deductions, I told him I was interested, but had little time to spend on the buying process. I wanted to trade two vehicles. In addition to my wife’s Denali, I decided to trade my seldom used 2019 Mustang with just 2,042 miles. Within a day we had a deal. I did not negotiate the offer because of the swift process, the affordable financing, and my eagerness to become a Kelly customer. The closing was a pleasure. Dealer Principle Geoff Kelly was standing in the middle of the showroom to welcome us. Business Manager Glenn Davis was friendly and proficient. During that process, Owner / Operator Kelley Kelly stopped in to welcome us as did Service Director Lynn Yoder. More
I recently purchased a preowned SRX from Kelly and can not express enough how well I was treated throughout the whole process. I wasn't looking to purchase but Joey was able to assist me by showing me opt not express enough how well I was treated throughout the whole process. I wasn't looking to purchase but Joey was able to assist me by showing me options with low pressure. Would highly recommend purchasing from Kelly! More
We recently purchased a pre-owned vehicle at Kelly Cadillac and it was a great experience. Everything was ready when we arrived and the process was smooth and quick. Uzma was our sales person and she Cadillac and it was a great experience. Everything was ready when we arrived and the process was smooth and quick. Uzma was our sales person and she was very friendly and helpful through the whole process. More
I recently purchased a 015 cadillac srx from Kelly cadillac. Every one was very couteous . I worked with Uzma Shafqat . Very knowledgeable and polite. There service department is a 5 star. cadillac. Every one was very couteous . I worked with Uzma Shafqat . Very knowledgeable and polite. There service department is a 5 star. More
The customer service we received from everyone we dealt with at Kelly Cadillac was superior. We were treated like family from the time we walked through their doors. By the end of our transaction I felt li with at Kelly Cadillac was superior. We were treated like family from the time we walked through their doors. By the end of our transaction I felt like I was a personal friend with everyone I talked to. Our salesperson, Uzma, is fantastic. The personal level of attention she gave us and her above and beyond customer service made buying our XT5 a very pleasant experience. This will be our first stop for the next car purchase we make. More
We recently purchased a Cadillac XT6 from Kelly Cadillac. Everyone was very courteous, knowledgeable and friendly. We also traded in two vehicles with the purchase and everything went very smoothly. Uzma w Everyone was very courteous, knowledgeable and friendly. We also traded in two vehicles with the purchase and everything went very smoothly. Uzma was our sales person and she was great. We will gladly recommend them to family and friends. More
I recently purchased a used car from Kelly Cadillac and I had a most pleasant buying experience. Their excellent customer service should be used as a model for other dealerships to follow. I was treated with had a most pleasant buying experience. Their excellent customer service should be used as a model for other dealerships to follow. I was treated with the upmost respect and professionalism throughout the buying process. Kim, my sales consultant, provided me all of the information I requested regarding the car that I eventually purchased. Kim answered all of my questions and made my buying experience very easy. She is a wonderful sales consultant who takes a lot of pride in her job. Glenn, in the finance department, is a true professional and provided me with great service in signing all of the required forms for buying a call. He had everything very well organized for me to sign. He made the process very easy. Additionally, I would like to say that Kelly Cadillac is wonderful place to purchase a vehicle. I was so impressed with their overall friendliness and courtesy to the customer. I can tell that customer service is very important to them and is not just a slogan. Thank you to all of the Kelly Cadillac staff that made my buying a real pleasure. Many thanks also to the owners, Geoff and Kelley. You have a first class dealership and I greatly appreciate all your assistance. More