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Kelly Cadillac

Lancaster, PA

5.0
879 Reviews
Why Buy from Kelly Cadillac Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 35 years! We want to be the pinnacle of an excellent car buying experience. FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge. Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits! Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/ State of the art facility! View Virtual Tour Great Location! The intersection of Route 283 and Route 722. Award winning Service Department! Award winning Sales Department! Exclusive Automobile Dealer with #UVEYE inspection system. The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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1986 State Road

Lancaster, PA

17601

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Showing 879 reviews

December 01, 2021

The Kelly Cadillac team made our shopping experience without a doubt very easy from the minute we stepped onto the lot to close of the sale. They were very attentive, outlining details & options availa More

by floodplain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

floodplain responded

The Kelly Cadillac team made our shopping experience without a doubt very easy from the minute we stepped onto the lot to close of the sale. They were very attentive, outlining details & options available to ensure that we would be 100% satisfied for years to come. Special shout out to our Sales Consultant Uzma Shafqat who made sure that no detail was overlooked. Support local. Buy Kelly!!

November 24, 2021

My Wife And I had the most Pleasant Experience dealing with Kelly Cadillac in Lancaster, Jeff And his Wife Kelly are the Ideal Couple and Business partners that I Have Met along with the free gifts that n More

by HowieZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Kelly Cadillac responded

Hello Howard and Glenda! Thank you very much for your business. It was our pleasure to meet you! We look forward to taking great care of your XT5. Geoff and I will make sure Uzma and Glenn hear about your kind words. Have a fantastic day...you made our day! Sincerely, Kelley and Geoff Kelly

Dec 02, 2021 -

HowieZ responded

Thank you very much for your kind words, I do apologize Mr. Kelly for mispelling your first name, hope to see you all on Monday December 6th.

November 18, 2021

Great people to work with. Makes buying/leasing a car a pleasant experience. Loved the free gifts, never before this did I ever receive an appreciation gift. Will continue to do business with them for fut More

by ellen49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Kelly Cadillac responded

Hello! Thank you very much for your 5 Star Dealer Rater Review!! We sincerely appreciate your business and your patience while waiting for your XT4! We hope you are enjoying your new vehicle, we look forward to taking great care of it! Have a great day, you make ours!! Sincerely, Kelley and Geoff Kelly

November 11, 2021

This dealership is a gem! You instantly become part of the Kelly family when you buy a vehicle there and get the best care and customer service! They truly go above and beyond in every department to make More

by Lsbk2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiarybeth Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

This is the 2nd Cadillac I've purchased from Kelly Cadillac!!! Could not be more pleased with my almost new XT6!!!! Stunning Automobile from an excellent dealership!!! A special thank you to "Uzma" an More

by Carl Strubel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Kelly Cadillac responded

Hello Carl!! Thank you for your continued business. We hope you are enjoying your XT6. There is so much technology in that vehicle. If you would like a follow up delivery...please stop in! We will make sure that Uzma hears about your 5 Star Review. Have a great day! Sincerely, Kelley and Geoff Kelly

October 31, 2021

Excellent dealership; attentive, professional staff; superior service have brought us back to buy our 4th car! Although the inventory was limited owing to the pandemic and supply issues, we were able t More

by Henry Mauermeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
Nov 01, 2021 -

Kelly Cadillac responded

Hello Mr. Mauermeyer, Thank you very much for your continued business. We sincerely appreciate you allowing us to be your Cadillac Dealership! We hope you are enjoying your new XT5, we look forward to taking great care of it! I will make sure Uzma, Glenn and Marc hear about your 5 Star Review. Again, thank you! Sincerely, Kelley and Geoff Kelly

October 30, 2021

Marc was responsive and attentive to our questions. Additionally, our experience was stress free and overall positive. We would recommend Kelly Cadillac without hesitation. More

by the4orrs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
October 25, 2021

this is my third caddy from Kelly, there is a reason why i keep coming back!!! My salesperson Miss. Shafqat knowledgeable, attention to detail, awesome buying experience. More

by yelnats104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : glenn davis
Oct 26, 2021 -

yelnats104 responded

i forgot to say that Mr. Kelly himself cleaned my dirty tags now when you have a boss like that what can you expect from everyone else kudos to the entire Kelly family

Oct 26, 2021 -

Kelly Cadillac responded

Hello Mr. Davis, We appreciate your continued business. It is customers like you that make what we do so rewarding. Most of all thank you for your Service to our Country. We look forward to taking care of your new CT4. Your 5 Star Review will be shared with Uzma too! Sincerely, Kelley and Geoff Kelly

Oct 26, 2021 -

yelnats104 responded

You're very welcome!

October 21, 2021

I have returned to this dealer repeatedly for over 20 years due to the service, response, quality and respect. More

by Patrick Donan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gagliardi
Oct 22, 2021 -

Kelly Cadillac responded

Hello Patrick, Thank you very much for your continued business. We sincerely appreciate your 5 Star Review. We hope you are enjoying your CT6! We are here if you need us! Sincerely, Kelley and Geoff Kelly

October 14, 2021

The overall experience good, but Uzma hospitality was Excellent from the beginning, with Great clarity and professionalism from Glenn. Thanks you for all that you've have done for me Kelly Cadillac Tea More

by klt426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Kelly Cadillac responded

Hello Kevin! Thank you for your continued business. We sincerely appreciate it! We hope you are enjoying your Malibu. We will make sure that Uzma and Glenn hear about your 5 Star Review. Thank you and we look forward to taking great care of your Malibu! Sincerely, Kelley and Geoff Kelly

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