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Kelly Cadillac

Lancaster, PA

5.0
911 Reviews
Why Buy from Kelly Cadillac Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 40 years! We want to be the pinnacle of an excellent car buying experience. FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge. Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits! Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/ State of the art facility! View Virtual Tour Great Location! The intersection of Route 283 and Route 722. Award winning Service Department! Award winning Sales Department! Exclusive Automobile Dealer with #UVEYE inspection system. The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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1986 State Road

Lancaster, PA

17601

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Showing 911 reviews

September 02, 2022

John and the Kelly team did an amazing job, they Checked everything off the list. Throughout the entire process they stayed in touch and went over everything in its entirety. I’m enjoying my truck but I’m e More

by Alenza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Templeton
Sep 02, 2022 -

Alenza responded

just want to say thank you again!!

Sep 02, 2022 -

Kelly Cadillac responded

Hello Anthony! Thank you very much for your business. We know you will enjoy your Escalade! It is beautiful. Thank you very much for the 5 Star Dealer Rater Review. We will ensure everyone hears about your kind words. Have a great day. Sincerely, Kelley and Geoff Kelly

August 30, 2022

Amazing service. Will be a lifetime customer. Everyone at the dealership was terrific to deal with. More

by Mward10260mward10260@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Templeton
Aug 30, 2022 -

Kelly Cadillac responded

Hello Michael, Thank you very much for your business. We KNOW you will enjoy your Escalade - it is such an eye catcher! We appreciate your 5 Star Dealer Rater review. It is our customers that make us enjoy what we do. Have a great day - you made ours! Sincerely, Kelley and Geoff Kelly

August 30, 2022

My husband and I had a very pleasant experience with this dealership. We dealt with Uzma Shafqat and she was very friendly, diligent, reliable, knowledgeable. She kept us interested all the way. A+ to Uz More

by tony nelliev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Houck
Sep 01, 2022 -

Kelly Cadillac responded

Hello! Thank you very much for your business. We hope you are enjoying your XT4. We will make sure Uzma hears about your kind words (and the A+!!). Thank you and have a great day. Sincerely, Kelley and Geoff Kelly

August 26, 2022

Whenever we are at Kelly Cadillacs either for service or sales we are always treated so well - educated staff that pats great attention to detail More

by Traci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Yoder
August 26, 2022

Great experience with purchase. Efficient and professional staff. Would highly recommend purchasing your Cadillac from Kelly Cadillac! More

by rsaraiya.1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

This was the most pleasant car buying experience I ever had. Uzma made the whole process easy. What a friendly staff! I would definitely by a car here again. More

by DOMDOC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

This was the absolute best experience I have ever had in a dealership!! From start to finish, superior service!! Kim Cerny did an awesome job!! The owners, Geoff and Kelly were awesome! More

by Jrliddic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Templeton
Aug 22, 2022 -

Kelly Cadillac responded

Hello Ray, It was so nice to meet you and your son. I can't wait to hear all about your adventures in the V! We appreciate the time you have taken to fill out the Dealer Rater. Many thanks for your business. Sincerely, Kelley and Geoff Kelly

August 18, 2022

My husband and I came back to get a XT 4 Cadillac after getting one in 2016. I had a few concerns in the beginning about the chip that would enhance the performance of our car, but our concerns we’re reli More

by Ksteele174
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Templeton
Aug 19, 2022 -

Kelly Cadillac responded

Hello! Thank you very much for your continued business, we really appreciate it (and of course the 5 Star Dealer Rater). We hope you are enjoying your XT4! It is such a nice vehicle. We are here if you need anything and we will make sure Uzma hears about your kind words. Sincerely, Kelley and Geoff Kelly

August 16, 2022

So far probably the worst dealership experience I have had in 30 years. I managed to get my hands on a 2023 AWD Lyriq, I have asked for a firm price and they will not give it to me and I quote "We haven't More

by JSK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoff Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Kelly Cadillac responded

John, thank you for your comments. We have received 44 deposits on 2023 Lyriq. At this time we have not been allocated any Lyriq vehicles. We are a mid size Cadillac Dealer and seriously doubt we will receive allocation for 44 Lyriqs, therefore; it would be unethical to enter into negotiations not knowing if you would get your vehicle. The deposit you placed did not guarantee a 2023 Lyriq. We wish they did. If you like to discuss further, please contact Kelley Kelly/ Owner/ Kelly Cadillac. Again, we appreciate your comments. Sincerely, Kelley Kelly

August 15, 2022

I recently worked with Uzma @ Kelly Cadillac to purchase my new vehicle. She was easy to work with, reliable, and willing to go above and beyond. I would highly recommend. More

by lksprecher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Kelly Cadillac responded

Hello Laurie, Thank you very much for your business. We hope you are enjoying your Denali. It is such a beautiful vehicle. We appreciate the time you took to fill out the Dealer Rater Review. Uzma will hear about your kind words. Have a great day! Sincerely, Kelley and Geoff Kelly

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