Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Cadillac
Lancaster, PA
903 Reviews
Why Buy from Kelly Cadillac
Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 40 years! We want to be the pinnacle of an excellent car buying experience.
FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge.
Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits!
Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/
State of the art facility! View Virtual Tour
Great Location! The intersection of Route 283 and Route 722.
Award winning Service Department!
Award winning Sales Department!
Exclusive Automobile Dealer with #UVEYE inspection system.
The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 903 reviews
February 08, 2025
Uzma did a wonderful job explaining all the features included in my car!!! Excellent experience!! Very personable & professional!! included in my car!!! Excellent experience!! Very personable & professional!! More
by lyost
Employees Worked With
January 31, 2025
Everyone at Kelly Cadillac is so friendly and helpful. We originally started going to Kelly Cadillac to get our Cadillac serviced. They all went above and beyond and we hadn’t even purchased our car from We originally started going to Kelly Cadillac to get our Cadillac serviced. They all went above and beyond and we hadn’t even purchased our car from there. When we were in the market for a new car we knew we wanted to work with them. They made the trade in and purchasing process seamless. More
by Kgroff06
January 31, 2025
Great car buying experience! Uzma was extremely knowledgeable and helpful. Kelly Cadillac has the best costumer service in the Lancaster area hands down. Uzma was extremely knowledgeable and helpful. Kelly Cadillac has the best costumer service in the Lancaster area hands down. More
by Patrick
January 27, 2025
I've purchased numerous vehicles over the years but this purchase was the easiest by far. Friendly, professional and very informative. Would not hesitate buying from them again! I'll tell all my friends purchase was the easiest by far. Friendly, professional and very informative. Would not hesitate buying from them again! I'll tell all my friends if you want a Cadillac do yourself a favor and go to Kelly Cadillac! More
by Rick
January 07, 2025
Great. Friendly. Family-run. We had the best car-buying experience at Kelly Cadillac. Uzma was terrific to work with! So was everyone else on the team! I've Friendly. Family-run. We had the best car-buying experience at Kelly Cadillac. Uzma was terrific to work with! So was everyone else on the team! I've worked with several dealerships, but this dealership was the best hands-down overall low-pressure customer experience. The staff was helpful and genuine, and our daughter loves her new car. We will definitely be back! Kudos—I wish we could give 6 stars. More
by mszane
December 31, 2024
Very satisfied with the service. Thankful for Uzma’s support and patience. She made the whole experience a wonderful. Thankful for Uzma’s support and patience. She made the whole experience a wonderful. More
by Terrbeargray
Employees Worked With
December 31, 2024
Best experience I have ever had buying a car . A true professional, no pressure and great follow up. A true professional, no pressure and great follow up. More
by G Shortt
Employees Worked With
December 30, 2024
After retiring and moving away from Lancaster, I came back to Kelly Cadillac to buy another car because I just feel so comfortable and confident with everyone there, especially my sales person Uzma, and back to Kelly Cadillac to buy another car because I just feel so comfortable and confident with everyone there, especially my sales person Uzma, and the owners who all go above and beyond to make sure everything is done perfectly. I feel so good about this dealership. More
by Sharon George
December 28, 2024
Beautiful dealership with a very friendly staff. Was introduced to each department and even the owner. Will definitely purchase from this dealership again! Was introduced to each department and even the owner. Will definitely purchase from this dealership again! More
by smcjr
December 24, 2024
Kelly Cadillac is a great dealership but it’s Uzma as a salesperson that sells their Cadillacs! She is honest when you speak to her, she is kind and understanding in helping you find the right vehicle. Uz salesperson that sells their Cadillacs! She is honest when you speak to her, she is kind and understanding in helping you find the right vehicle. Uzma is very knowledgeable about what she sells and answered all of our questions before we bought our Escalade. My husband wants to mention what a great experience we had with their service manager. She was extremely knowledgeable about the issue we were having with our previous Escalade. Seems we couldn’t get a straight answer from a dealership we previously used. She explained in detail what was needed to fix our car. Between her and Uzma and all of the other people we came in contact with we were impressed with this dealership and bought a new car. We look forward to a long customer experience with Kelly Cadillac More
by jazzey1950
