Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Cadillac
Lancaster, PA
879 Reviews
Why Buy from Kelly Cadillac
Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 35 years! We want to be the pinnacle of an excellent car buying experience.
FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge.
Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits!
Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/
State of the art facility! View Virtual Tour
Great Location! The intersection of Route 283 and Route 722.
Award winning Service Department!
Award winning Sales Department!
Exclusive Automobile Dealer with #UVEYE inspection system.
The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 879 reviews
August 30, 2022
Amazing service. Will be a lifetime customer. Everyone at the dealership was terrific to deal with. Will be a lifetime customer. Everyone at the dealership was terrific to deal with. More
by Mward10260mward10260@aol.com
Employees Worked With
Other Employees :
John Templeton
August 26, 2022
Whenever we are at Kelly Cadillacs either for service or sales we are always treated so well - educated staff that pats great attention to detail sales we are always treated so well - educated staff that pats great attention to detail More
by Traci
August 26, 2022
Great experience with purchase. Efficient and professional staff. Would highly recommend purchasing your Cadillac from Kelly Cadillac! Efficient and professional staff. Would highly recommend purchasing your Cadillac from Kelly Cadillac! More
by rsaraiya.1
August 22, 2022
This was the most pleasant car buying experience I ever had. Uzma made the whole process easy. What a friendly staff! I would definitely by a car here again. had. Uzma made the whole process easy. What a friendly staff! I would definitely by a car here again. More
by DOMDOC
Employees Worked With
August 19, 2022
This was the absolute best experience I have ever had in a dealership!! From start to finish, superior service!! Kim Cerny did an awesome job!! The owners, Geoff and Kelly were awesome! a dealership!! From start to finish, superior service!! Kim Cerny did an awesome job!! The owners, Geoff and Kelly were awesome! More
by Jrliddic
Employees Worked With
Other Employees :
John Templeton
August 18, 2022
My husband and I came back to get a XT 4 Cadillac after getting one in 2016. I had a few concerns in the beginning about the chip that would enhance the performance of our car, but our concerns we’re reli getting one in 2016. I had a few concerns in the beginning about the chip that would enhance the performance of our car, but our concerns we’re relieved quickly. The chip will be installed soon. Uzma was extremely helpful in our delivery. We’ve worked with Geoff Kelly in the past and we hope to work with him again in the future. More
by Ksteele174
Employees Worked With
Other Employees :
John Templeton
August 16, 2022
So far probably the worst dealership experience I have had in 30 years. I managed to get my hands on a 2023 AWD Lyriq, I have asked for a firm price and they will not give it to me and I quote "We haven't had in 30 years. I managed to get my hands on a 2023 AWD Lyriq, I have asked for a firm price and they will not give it to me and I quote "We haven't determined pricing, because we don't know what the market will be. Also, we are trying to make sure we don't sell to an individual who intends to flip it. We are selling Escalades over MSRP, but we have been on the lower end of the market.". Basically I was lucky enough to get a car allocated and brought it to them and now they are figuring out how to fleece me for something they wouldn't even have without my pre-order from GM directly. Of course they offered to refund my $100 and keep the allocation. I reached out to corporate to see what they are going to say, and will update as I get more info. More
by JSK
Employees Worked With
August 15, 2022
I recently worked with Uzma @ Kelly Cadillac to purchase my new vehicle. She was easy to work with, reliable, and willing to go above and beyond. I would highly recommend. my new vehicle. She was easy to work with, reliable, and willing to go above and beyond. I would highly recommend. More
by lksprecher
Employees Worked With
August 04, 2022
It was friendly quick and efficient. I would recommend you to my friends and family...Joey did a fabulous job.thank you. I would recommend you to my friends and family...Joey did a fabulous job.thank you. More
by June.graber
August 02, 2022
Uzma worked hard to earn my business without being pushy. After the initial sale, Uzma was very attentive to every detail taking care to make everything happen that she promised. It was literally a pleasure After the initial sale, Uzma was very attentive to every detail taking care to make everything happen that she promised. It was literally a pleasure to deal with her. More
by Lrgibble
Employees Worked With
