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Kelly Cadillac

Lancaster, PA

5.0
879 Reviews
Why Buy from Kelly Cadillac Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 35 years! We want to be the pinnacle of an excellent car buying experience. FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge. Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits! Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/ State of the art facility! View Virtual Tour Great Location! The intersection of Route 283 and Route 722. Award winning Service Department! Award winning Sales Department! Exclusive Automobile Dealer with #UVEYE inspection system. The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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1986 State Road

Lancaster, PA

17601

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Showing 879 reviews

October 02, 2022

Start to finish Uzma and everyone at Kelly Cadillac was very kind, patient and definitely not pushy. I had very limited time To purchase the car and Uzma went above and beyond and made it work. I would d More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Kelly Cadillac responded

Hello Chuck, THANK YOU!! We sincerely appreciate your business. We will make sure that Uzma and Glenn hear about your 5 Star Dealer Rater Review. We are here when you need anything ~ have a great day! Sincerely, Kelley and Geoff Kelly

September 28, 2022

Kim was very professional. Did great job explaining features on car. Dearler ship was very clean. Jad a great time buying car. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Fellenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Templeton
Oct 04, 2022 -

Kelly Cadillac responded

Hello Mike, Thank you very much for your business. We hope you are enjoying your vehicle. It is nice to hear about customers experiences and we will share your kind words with Kim, Joey and John. We are here if you need anything. Have a great day! Sincerely, Kelley and Geoff Kelly

September 28, 2022

For years I had heard from friends that Kelly Cadillac was a great dealership. When I had the chance to buy there I could see that they were right. Our sales consultant, Kim C. was amazing. She was so wa More

by sixty4merc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Kelly Cadillac responded

Hello! Thank you for making our day! This is such a great 5 Star Dealer Rater Review. We will make sure Kim hears about all of the nice things you are saying about her and your experience. We appreciate the recommendations too! Enjoy your Audi! Sincerely, Kelley and Geoff Kelly

September 25, 2022

From the 1st phone call, to the last call. It was an absolute pleasure working with Joey F. @ Kelly Cadillac. I did not know buying a car could be such a great experience. Joey delivered on ev More

by clint1010402
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Fellenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Kelly Cadillac responded

Hello! Thank you very much for your business. We appreciate the time you took to give us the 5 Star (we will take your 10 Stars too!) Dealer Rater Review. Joey and Glenn will hear about all of the great things you have said about them. We hope you are enjoying your Ram. If you need anything...we are here! Sincerely, Kelley and Geoff Kelly

September 22, 2022

This dealership was friendly, honest, professional and straight from the beginning. The people here really care about the customers. More

by jamarwilson313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn, John Templeton
Oct 04, 2022 -

Kelly Cadillac responded

Hello Jamar, Thank you so much for your business. We hope you are enjoying your Escalade - it is such a beautiful vehicle. We will make sure Uzma and John hear about your 5 Star Dealer Rater Review. If you need anything, please let us know. Sincerely, Kelley and Geoff Kelly

September 20, 2022

The pleasant people you could meet! Clean, welcoming .. couldn’t ask for more Great experience More

by Deburchfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Kelly Cadillac responded

Hello David and Linda, Thank you very much for your business. We hope you are enjoying your Escalade. We will make sure Uzma hears about your 5 Star Dealer Rater Review. Have a great day, you made ours! Sincerely, Kelley and Geoff Kelly

September 08, 2022

I bought a 15 year-old car that was described by the owner of this dealership as being “in far too good condition” to auction. It is very clean, but after 7 months of ownership, it’s been nothing but a More

by ckline2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Kelley
Sep 09, 2022 -

Kelly Cadillac responded

Mr. Kline, thank you for your comments. You purchased an "as is" vehicle. You signed documents which clearly explain the purchase. You were made aware of the risks. Again, thank you for your comments. Sincerely, Kelley

Sep 09, 2022 -

ckline2 responded

There you have it everybody! Kelly Cadillac wants to hide behind standard documents everyone signs for purchasing a used car while selling a junker as being in “far too good of a condition to auction off“. This dealer is a flat-out liar.

September 07, 2022

great place to deal with , Uzma and her team handled our account as if we have done business with them for 20 years. Our last dealership had 0 customer loyalty, Especially Now when it’s appreciated more tha More

by AC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

John and the Kelly team did an amazing job, they Checked everything off the list. Throughout the entire process they stayed in touch and went over everything in its entirety. I’m enjoying my truck but I’m e More

by Alenza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Templeton
Sep 02, 2022 -

Alenza responded

just want to say thank you again!!

Sep 02, 2022 -

Kelly Cadillac responded

Hello Anthony! Thank you very much for your business. We know you will enjoy your Escalade! It is beautiful. Thank you very much for the 5 Star Dealer Rater Review. We will ensure everyone hears about your kind words. Have a great day. Sincerely, Kelley and Geoff Kelly

August 30, 2022

My husband and I had a very pleasant experience with this dealership. We dealt with Uzma Shafqat and she was very friendly, diligent, reliable, knowledgeable. She kept us interested all the way. A+ to Uz More

by tony nelliev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Houck
Sep 01, 2022 -

Kelly Cadillac responded

Hello! Thank you very much for your business. We hope you are enjoying your XT4. We will make sure Uzma hears about your kind words (and the A+!!). Thank you and have a great day. Sincerely, Kelley and Geoff Kelly

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