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Kelly Cadillac

Lancaster, PA

5.0
879 Reviews
Why Buy from Kelly Cadillac Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 35 years! We want to be the pinnacle of an excellent car buying experience. FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge. Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits! Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/ State of the art facility! View Virtual Tour Great Location! The intersection of Route 283 and Route 722. Award winning Service Department! Award winning Sales Department! Exclusive Automobile Dealer with #UVEYE inspection system. The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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1986 State Road

Lancaster, PA

17601

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Showing 879 reviews

December 30, 2022

Hands down there is no dealership better than Kelly Cadillac to by a new vehicle. This is my third vehicle that I have purchased here and I feel like family each time I come in. Uzma was excellent as s More

by n4speed77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Kelly Cadillac responded

Hello there Kevin! Thank you so much for your continued business! We appreciate the 5 Star Dealer Rater Review. You can be assured, Uzma will hear about your kind words - we agree, she is excellent!! Have a great day, you made ours! Sincerely, Kelley and Geoff Kelly

December 22, 2022

These people at Kelly Cadillac are the BEST! !! I always pay for GOOD Customer Service!! We had Uzma when we bought our 2015 SRX And she was outstanding!!!! Very Very helpful! Always wanted t More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Kelly Cadillac responded

Hello Kim! THANK YOU!!! We appreciate your business and of course the 5 Star Dealer Rater Review. We will make sure Uzma hears about your outstanding experience. We agree, she is very helpful. We hope you have a great day because, you made ours! Sincerely, Kelley and Geoff Kelly

December 01, 2022

The purchase of my 5th Cadillac was the BEST yet! !! Mr and Mrs Kelly personally made me feel welcomed and appreciated. Uzma Shafqat was very helpful in educating me on the options available and to More

by Michele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks to Joey for helping me with the Kona leather and raw wood suggestion!
Dec 08, 2022 -

Kelly Cadillac responded

Hello Michele! Thank you very much for your continued business. WOW... such a nice review, we will make sure Uzma, Glenn and Joey hear about your kind words. We look forward to taking great care of your Cadillac. Have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly

November 30, 2022

Amazing experience. The entire staff was pleasant and polite. Kim was great and was very accommodating. More

by humblehobbitman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Kelly Cadillac responded

Hello! Thank you very much for your business. We appreciate the 5 Star Dealer Rater Review and will make sure Kim hears about it. Have a great day! Sincerely, Kelley and Geoff Kelly

Dec 08, 2022 -

humblehobbitman responded

It was my pleasure. Happy to brag about you. I’m looking forward to receiving the same outstanding care from your service department for many years to come. Have a great weekend!

Dec 08, 2022 -

Kelly Cadillac responded

Hi Glenn, We can't wait to share our amazing service department with you. We call it the "backbone" of the dealership! All the best, Kelley Kelly

November 29, 2022

Very nice working with everyone at Kelly Cadillac! Uzma gently led me through the whole process. This made my car shopping experience very pleasant! Hat off to Geoff Kelly and his amazing staff! More

by Lee260
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Templeton
Dec 08, 2022 -

Kelly Cadillac responded

Hello! Thank you very much for your business and taking the time to fill out the 5 Star Dealer Rater Review. We look forward to taking great care of your vehicle. Have a great day! Sincerely, Kelley and Geoff Kelly

November 29, 2022

Joey and all the team at Kelly are amazing customer service is above and beyond. More

by Holly Lyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiarybeth Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Fellenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Valentin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Templeton
Dec 08, 2022 -

Kelly Cadillac responded

Hello Holly! Thank you very much for your business. We hope you are enjoying your CTS. It is such a beautiful vehicle. We will make sure Joey hears about your 5 Star Dealer Rater Review. Have a great day and we look forward to taking great care of your CTS. Sincerely, Kelley and Geoff Kelly

November 23, 2022

We walked on the lot looking to learn more about a Cadillac Escalade, and a few days later, we owned one! Kim was the first person to greet us, and she encouraged a test drive, and answered every qu More

by TheZooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiarybeth Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Valentin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Templeton
Dec 08, 2022 -

Kelly Cadillac responded

Hello Zooks! First of all, thank you for your business. We really enjoyed working with you both. Thank you for all of the recommendations and the social media interaction. So... how is your Escalade?? We look forward to taking great care of it. Have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly

November 23, 2022

Uzma is a pleasure to work with. She is very professional, helpful and friendly. Everyone at Kelly has always been willing to do whatever is needed to help. As a long time customer I More

by DC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Kelly Cadillac responded

Hello!! Thank you very much for your continued business. It is always nice to do business with nice people. We appreciate the 5 Star Dealer Rater Review. Have a great day. Sincerely, Kelley and Geoff Kelly

November 17, 2022

The treatment I received from Joey and the entire staff at Kelly Cadillac was second to none! They made me feel at home and part of the family. They are very transparent, and have a low pressure environme More

by The Lebos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Fellenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Kelly Cadillac responded

Hello Lebos!! Thank you very much for your business. We hope you are enjoying your CT5 - it is such a nice car. We will share your kind words with Joey. If you need anything, please get in touch. Have a great weekend. Sincerely, Kelley and Geoff Kelly

November 15, 2022

Excellent buying experience. Uzma was awesome. Geof Kelly the owner is on site and great to deal with. More

by Jerodo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Kelly Cadillac responded

Hello!! Thank you very much for your business. We hope you are enjoying your new vehicle! The 5 Star Dealer Rater Review is appreciated. We will make sure Uzma hears about this review. Have a great weekend. Sincerely, Kelley and Geoff Kelly

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