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Kelly Cadillac

Lancaster, PA

5.0
883 Reviews
Why Buy from Kelly Cadillac Kelley and Geoff Kelly are ALWAYS at the dealership and very accessible! Kelly Cadillac has been in business over 35 years! We want to be the pinnacle of an excellent car buying experience. FREE Pick Up and Delivery for Service offered to ALL customers - we call it Kelly Cadillac Concierge. Exclusive Cadillac ONLY Dealership - Cadillac is the only new vehicle offered at Kelly Cadillac. We know the vehicles and are excited to share the numerous features and benefits! Dealer Rater Dealer of the Year (multiple years) http://www.dealerrater.com/dealer/Kelly-Cadillac-review-17005/ State of the art facility! View Virtual Tour Great Location! The intersection of Route 283 and Route 722. Award winning Service Department! Award winning Sales Department! Exclusive Automobile Dealer with #UVEYE inspection system. The ONLY Central PA Cadillac Dealer named "Dealer Mark of Excellence".
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1986 State Road

Lancaster, PA

17601

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Showing 883 reviews

December 20, 2024

2nd car purchased here. Wouldn't choose anywhere else. CS is premium 👌. Uzma is top notch!! More

by robinbinkley8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Kelley Cadillac is the best, we have purchased three cars from them . Uzma Is a great sales person. She acts with honesty and integrity. We are very pleased with everyone at the dealership. More

by Photoman204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

They are a great dealership to work with. We have with them over the years and always take care of us in purchasing cars and getting service. Take pride in there work and customers. Even w More

by Deb S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Valentin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Deb S responded

Thank you for all your help

December 13, 2024

uzma who is our sales rep is great work with. Very helpful and understanding. We brought a XT4 in Sept and had to take it back for small problem. I fell bad always calling finding problems with More

by Deb S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uzma sales rep and the girl in service scheduling dept.
Dec 13, 2024 -

Deb S responded

Great sale rep

November 04, 2024

Uzma helped me secure the exact vehicle I was looking for. We found the car I wanted at a Cadillac dealer in North Carolina and within days it was delivered to Kelly in Lancaster. You can always count on More

by Bwise19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Kelly Cadillac responded

Hello Blake, Thank you very much for your continued business. We are so happy everything worked out and we hope you are enjoying your new CT5-V! We appreciate your kind words and your 5 Star Dealer Rater Review. Have a great day ~ you made ours. Best, Kelley and Geoff Kelly

October 25, 2024

My wife and I have had the absolute best experience buying through Kelly Cadillac. Kim Cerny, Geoff Kelly, Kelley Kelly, and the rest of the team at Kelly Cadillac have been absolutely wonderful and pr More

by Katelyn and Cole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Kelly Cadillac responded

Dear Katelyn and Cole, Thank you so much for your business. We really enjoyed getting to know you and doing business with you! We hope you love you new CT4! It is such a beautiful vehicle. We look forward to taking great care of it. A BIG thank you for the 5 Star Google review. Have a great day... you made ours! Sincerely, Kelley and Geoff Kelly

October 21, 2024

Polite and knowledgeable, but thankfully not pushy. Our salesperson, Uzma, worked with us and the whole team there to get us a great deal and a worry-free warranty. More

by j44eanne
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Kelly Cadillac responded

Hello! Thank you very much for your business AND the 5 Star Dealer Rater review. We hope you are enjoying your new Cadillac. We look forward to taking great care of it. Have a great day! Sincerely, Kelley and Geoff Kelly

October 16, 2024

Also, I wanted to say that Glenn is brilliant! ! he's so thorough and put together our paperwork for all 3 Cadillacs so neatly!! he's always so nice to us. I retired from finance; I hope I was just More

by Kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Davis
Oct 16, 2024 -

Kelly Cadillac responded

Hello Kim!! YOU are top notch! We appreciate your continued business, it means a lot to us. Thank you for BOTH of your 5 Star Dealer Rater Reviews!! We look forward to taking great care of you XT5 and we will make sure to share your kind words with our team! Sincerely, Kelley and Geoff Kelly

October 16, 2024

15 words is not enough to express my appreciation and gratitude for this company! They need a whole book! Each and every time, I go to this dealership, they make me feel like I belong! Uzma, is always s More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Givler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Kim responded

I want to say I really appreciate how Kelly Cadillac takes very good care of my Cadillacs!! the whole team does a fantastic job! when you call the office, o so pleasant!! if there is a concern, you get an answer right away!! Kelly Cadillac cares about the people and they care about your Cadillac! when I go places, the customer service has long gone!! but NOT at Kelly Cadillac! their customer service is TOP NOTCH!!

Oct 16, 2024 -

Kelly Cadillac responded

Hello Kim!! YOU are top notch! We appreciate your continued business, it means a lot to us. Thank you for BOTH of your 5 Star Dealer Rater Reviews!! We look forward to taking great care of you XT5 and we will make sure to share your kind words with our team! Sincerely, Kelley and Geoff Kelly

September 26, 2024

Uzma’s product knowledge and character were exceptional. She was great to work with and made our entire buying experience was very positive. More

by GJ
Recommend Dealer
Yes
Employees Worked With
Uzma Shafqat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Kelly Cadillac responded

Hello! Thank you very much for your business AND the 5 Star Dealer Rater review. We hope you are enjoying your new Cadillac. We look forward to taking great care of it. Have a great day! Sincerely, Kelley and Geoff Kelly

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