
Kelly Buick GMC
Emmaus, PA
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No pressure ,very cordial ,and very fair I rate the sale experience 5 stars because the non pressure sale., the cordial service of the salesman and the rest of the sale experience. And also I rate the sale experience 5 stars because the non pressure sale., the cordial service of the salesman and the rest of the sale experience. And also the reasonable price. More
Jordan Delong. Above and beyond Jordan Delong was exceptional. Sent three videos of the vehicle before I arrived to provide peace of mind to me, before making my 2 hour trip to the d Jordan Delong was exceptional. Sent three videos of the vehicle before I arrived to provide peace of mind to me, before making my 2 hour trip to the dealership. Everyone was more than accommodating including Peter Freedman and Mike the finance manager. The dealership was beautiful and even offered multiple coffee choices for their Keurig machine. There was also a nice fireplace inside the showroom. We will be looking to Jordan first before making another purchase. He's worth the drive for us. More
2011 GMC Canyon Bruce, was great. My only problem I was paying with a personal check, who knew that would be a problem. So for others either finance and pay it off Bruce, was great. My only problem I was paying with a personal check, who knew that would be a problem. So for others either finance and pay it off or cashiers check. More
ok experience They were very friendly, helped get my car note close enough to where I wanted it to be, felt like they exaggerated deals and services to get you to b They were very friendly, helped get my car note close enough to where I wanted it to be, felt like they exaggerated deals and services to get you to buy the car. All the services she said I would get for so long only turned out to be a little under 2 years instead of the 4 years for my warranty, etc once I actually came back for The car. I wish she would've looked further into that before I actually came back to sign papers, etc I could've gotten a car with a better warranty. I hope I made the right decision still fresh! More
Great Service! Anthony was really patient and professional. I wanted to lease a car but I knew little about cars. Anthony explained all pros and cons of cars just to Anthony was really patient and professional. I wanted to lease a car but I knew little about cars. Anthony explained all pros and cons of cars just to make sure it's the right one for me. Not pushing, very helpful! More
My Car Experience at Kelly Automotive Group! I came to Kelly to look at a used vehicle. With what I was willing to pay for a used vehicle with high mileage, Anthony Jayetileke guided me and state I came to Kelly to look at a used vehicle. With what I was willing to pay for a used vehicle with high mileage, Anthony Jayetileke guided me and stated I can sell you a new vehicle! He never pushed. He guided me to my new Buick Encore. I am enjoying my new car! More

Happy Customer For future car buyers I would highly recommend this place. Salesmen Nick was very helpful. My credit wasn't the best but he was able to work with me. For future car buyers I would highly recommend this place. Salesmen Nick was very helpful. My credit wasn't the best but he was able to work with me. I was greatly pleased with my car buying experience, and got the car I wanted for a very reasonable monthly payment. More
Great customer service Very patient and gave me all the information I needed to know. Walked me through every step of the way.I got the car for a great deal. Very patient and gave me all the information I needed to know. Walked me through every step of the way.I got the car for a great deal. More
Heather helped me once again This is my second purchase from Kelly and most importantly Heather. She is the best salesperson I have ever worked with. She takes her time and makes This is my second purchase from Kelly and most importantly Heather. She is the best salesperson I have ever worked with. She takes her time and makes sure I understand everything from the vehicle to the paperwork. She never pressured me and made sure I was happy with my choice. Every dealership should be like this. More
Awesome experience Heather worked hard to help me into my new 2016 buick, was a generally quick and painless process. I would totally recommend anyone to heather Doll an Heather worked hard to help me into my new 2016 buick, was a generally quick and painless process. I would totally recommend anyone to heather Doll and this dealership More