Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Buick GMC
Emmaus, PA
1,716 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,716 reviews
July 02, 2017
The best car buying experieince I have ever had From the first phone call initiated by Peter to the shiny detailed car delivered by the service department everyone took great care of me during my vi From the first phone call initiated by Peter to the shiny detailed car delivered by the service department everyone took great care of me during my visit to Kelly Buick. Dave was an attentive salesman who was very detailed in telling me all the wonderful features of my CPO Buick Encore. He even took the extra time to ask the onstar rep to add an additional month to my free service because my car was less than 2 years old. In addition to Dave providing amazing service all of the salesmen on the floor were attentive even though I was not their customer never allowing the water bottle in front of me to be empty. Overall a great experience and Dave's final share that car washes are free you can't beat that. More
by Liss
Employees Worked With
Peter Freedman, Dave Kessler, Mike Curry
July 01, 2017
Professionalism personified Not your typical salesman. Alex provided an experience that made me feel relaxed and at home. It was like I was spending time with a good friend. He r Not your typical salesman. Alex provided an experience that made me feel relaxed and at home. It was like I was spending time with a good friend. He respected my time and needs and I left the dealership happy and extremely satisfied! Would definitely recommend Alex for anyone looking for a vehicle or even just a nice chat. More
by Vampiric Tutor
Employees Worked With
Alex Cardascia
July 01, 2017
Great experience We got the car we wanted at the price we wanted and Anthony was extremely knowledgeable and helpful. We didn't feel pressured or rushed We got the car we wanted at the price we wanted and Anthony was extremely knowledgeable and helpful. We didn't feel pressured or rushed More
by sfly05
Employees Worked With
Anthony Jayetileke
June 27, 2017
Gmc acadia The staff at Kelly are great specially Alex who was patient, resourceful and very professional. I feel that if I have any concerns or questions they w The staff at Kelly are great specially Alex who was patient, resourceful and very professional. I feel that if I have any concerns or questions they will be available to answer my questions. More
by Yxo115
Employees Worked With
Alex Cardascia
June 26, 2017
Happy with my purchase Great experience from when I stepped out of my brother’s car. Salesman was awesome everyone else at the dealership was great. I recommend anyone looki Great experience from when I stepped out of my brother’s car. Salesman was awesome everyone else at the dealership was great. I recommend anyone looking for a car make this dealership your first stop. More
by Pucho76
Employees Worked With
Alex Cardascia
June 21, 2017
Great help, job I needed some body repair on a car I bought from Jordan. I called him and he went over and above to make sure I was well served at the collision cen I needed some body repair on a car I bought from Jordan. I called him and he went over and above to make sure I was well served at the collision center who, by the way, did a great job. More
by Nana99
Employees Worked With
Tim (collision ctr), Jordan DeLong
June 21, 2017
My Purchase of Buick 2017 - "Winter Berry" What a great experience with the purchase of my Buick. I like the professionalism, patience of my sales representative, David K. I felt invited rathe What a great experience with the purchase of my Buick. I like the professionalism, patience of my sales representative, David K. I felt invited rather than forced to purchase the vehicle. Many questions were answered. This is very important, since I leased for the first time. Hoping to continue having very satisfying connection with the dealership. Thank you!!! More
by Teresa
Employees Worked With
Dave Kessler
June 19, 2017
not about the consumer We finance on our own using 0 percent Balance transfer from a credit card . we told kelly buick we were not financing through them The man We finance on our own using 0 percent Balance transfer from a credit card . we told kelly buick we were not financing through them The manager came over think it was Matt anf he said it would benefit them if we let thrm finance. Never in my life of 51yrs old did we have an establishment state we need to do what's best for them. The vehicle we were looking at showed on line that is had front end repairs and dent repairs. This was on their own site .i asked if any damaged had been done. . The famous answer is .ill have to check .. i asked how much did they buy tbis vehicle for from other party..again they said they have to check... and they never did check.. we left the dealer the next day the vehicle price was lowered by 1423.00 $ amazing. More
by savey
Employees Worked With
Anthony Jayetileke
June 18, 2017
New Car I find Kelly and my salesperson, Nick, easy to work with. The showroom is nice and Nick tries hard to figure out what I really want. I've got several I find Kelly and my salesperson, Nick, easy to work with. The showroom is nice and Nick tries hard to figure out what I really want. I've got several cars from Nick and I will buy from him and Kelly again. More
by RFarber
Employees Worked With
Nick Paxos
June 13, 2017
The Best Nick Paxos did everything possible to get me into the car I wanted I think he is the BEST, thank- you Nick and Kelly GMC Buick! Nick Paxos did everything possible to get me into the car I wanted I think he is the BEST, thank- you Nick and Kelly GMC Buick! More
by Reno321
Employees Worked With
Nick Paxos, Russ Carter
