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Kelly Buick GMC

Emmaus, PA

4.6
1,701 Reviews

585 State Avenue

Emmaus, PA

18049

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Showing 1,701 reviews

June 23, 2020

Thank you, Mike, for helping us find the perfect car for our family. Your casual professional look made us feel very comfortable buying the car from you and your knowledge of cars was far more important to More

by dwasser
Recommend Dealer
Yes
Employees Worked With
Mike Yerger
Jun 25, 2020 -

Kelly Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Mike and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 22, 2020

Best Auto buying experience ever. From beginning (web request) to end (Anthony), Sales Consultant of 11 years at Kelly. That's says something! Thanks Kelly. More

by caribcarey
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke, Russ Carter, Crystal Wagner, Greg McCahill
Jun 25, 2020 -

Kelly Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 22, 2020

This is the first car I bought. Not for a moment I felt ripped off & all my questions were answered to full knowledge. Completely satisfied. More

by Paola
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Abdoul Kiswani
Jun 22, 2020 -

Kelly Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 22, 2020

Nikki was wonderful to work with! She was very patient, honest, and accommodating. We bought our 2018 Buick Envision from her and are loving it! Thanks Nikki! More

by emilygraceha
Recommend Dealer
Yes
Employees Worked With
Mark Swoyer, Nikki Hall
Jun 25, 2020 -

Kelly Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Nikki assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 20, 2020

Nikki was very attentive and helpful, she made this car buying experience very easy. I would recommend you ask for Nikki! Kelly Management could have done better on the price. But Nikki was fabulous! More

by DawnSmith11
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Jun 22, 2020 -

Kelly Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 20, 2020

Very professional and followed through. Abdoul made sure I left with a full tank of fuel (I bought a new car several years ago from a different dealer with a 1/4 tank of fuel). Abdoul took very good care o More

by Jay Yoder
Recommend Dealer
Yes
Employees Worked With
Abdoul Kiswani, Crystal Wagner
Jun 22, 2020 -

Kelly Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 18, 2020

The buying process was super easy. Nikki was awesome. Everyone was keeping to social distancing and wearing masks. Even with the covid restrictions the process was super smooth. I very please with my exp More

by catelyn1447
Recommend Dealer
Yes
Employees Worked With
Robert Migliaccio, Nikki Hall
Jun 22, 2020 -

Kelly Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 17, 2020

Nikki was great to deal with made my purchase easy and pleasurable. I would recommend Kelly Buick GMC business for your new/used buying needs More

by jmv96@me.com
Recommend Dealer
Yes
Employees Worked With
Peter Freedman, Nikki Hall
Jun 18, 2020 -

Kelly Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Kelly Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 16, 2020

Amazing customer experience. Courteous and knowledgeable staff who want to put a smile on your face! I’d recommend this sales team to anyone looking for a vehicle. More

by Jgags39
Recommend Dealer
Yes
Employees Worked With
Abdoul Kiswani
Jun 18, 2020 -

Kelly Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 12, 2020

I’m experience was great with Nikki they made trading in my car so easy very helpful And were able to get me in the vehicle that I want it I will surely come back here and buy more vehicles in the future More

by Perezsteven99
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Jun 15, 2020 -

Kelly Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Kelly Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

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