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Kelly Buick GMC

Emmaus, PA

4.6
1,701 Reviews

585 State Avenue

Emmaus, PA

18049

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Showing 1,701 reviews

July 25, 2020

My experience at Kelly Buick GMC was great. The sales rep Nikki Hall made me feel comfortable and help me find exactly what I was looking for in a vehicle. More

by 22guardian22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Freedman, Nikki Hall
Jul 29, 2020 -

Kelly Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

July 23, 2020

Nikki was very helpful and quick to respond to any problem or question I had. She was very polite friendly, would definitely do business with her again. More

by foxrider8806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Jul 28, 2020 -

Kelly Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

July 14, 2020

The Kelly Buick GMC team made my first car buying experience a great one. I appreciate Abdoul’s patience and support throughout the entire process. It was a pleasure working with Russ as well. More

by Dani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Carter, Abdoul Kiswani
Jul 16, 2020 -

Kelly Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 28, 2020

Niki Hall made our purchase experience a very pleasant one! She was friendly, patient and very professional! The sweetest sales person EVER! KELLY got lucky! More

by Jeannie Nourick
Recommend Dealer
Yes
Employees Worked With
Chris in Finance ?????, Russ Carter, Nikki Hall
Jul 01, 2020 -

Kelly Buick GMC responded

Thank you for your great review, Jeannie! We're glad to have Niki on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 28, 2020

Anthony helped me with my Jaguar purchase and he was very knowledgeable and polite! He also provided outstanding customer service! Great job Anthony! Thank you! More

by Sbellows37
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke
Jul 01, 2020 -

Kelly Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Anthony and our team were helpful during your visit and that you love your new Jaguar. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 27, 2020

Abdoul went above and beyond to make my car buying experience easy and stress free. His method of selling cars exceeded my expectations and went seamlessly. Not only is he extremely knowledgeable, but More

by Kristin
Recommend Dealer
Yes
Employees Worked With
Abdoul Kiswani
Jun 30, 2020 -

Kelly Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 25, 2020

I knew my guy from high school would hook me up!! He is not like any car dealer I’ve dealt with over the years. Abdoul was professional and aloud me to take my time to think about my Truck purchase. I woul More

by Shrub
Recommend Dealer
Yes
Employees Worked With
Abdoul Kiswani
Jun 26, 2020 -

Kelly Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 25, 2020

Great Experience Anthony was a pleasure to work with. I have never purchased a car with such ease. He answered all our questions, was informative and professional. I w More

by j2carey
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke
Jun 26, 2020 -

Kelly Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 24, 2020

Nikki was wonderful. Took care of all our concerns and questions. The only thing my husband and I had a problem with was that the car went through all their point inspections for pre-owned certified and a More

by Dragonfly182
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Jun 26, 2020 -

Kelly Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

June 23, 2020

Nikki was very friendly and great to work with. She answered all of our and was very helpful. I would recommend her for future use. Great job! More

by Cala3p
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Jun 25, 2020 -

Kelly Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

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