Kelly Buick GMC

Bill Hav was my salesperson. I told him what I was looking for and he went above and beyond. Bill has a passion for his work and love for people. Thanks for making me a happy customer. God Bless you! looking for and he went above and beyond. Bill has a passion for his work and love for people. Thanks for making me a happy customer. God Bless you! More

Absolutely terrible experience. They sold me a truck that broke down before I took delivery. Now 2 months later it's been back 4 additional times for the same issue as day 1. They absolutely refuse to take i broke down before I took delivery. Now 2 months later it's been back 4 additional times for the same issue as day 1. They absolutely refuse to take it back or trade me into something else. On top of them selling me a complete lemon no one will call me back when I call. More

I worked with Nicki & LOVED her!!! Am now a lifelong customer of this dealership! Great! customer of this dealership! Great! More

I am a long time customer of the Kelly group, having purchased several vehicles from them. When my husband decided on a new truck, I didn't hesitate to suggest using them. We placed a deposit on the tru purchased several vehicles from them. When my husband decided on a new truck, I didn't hesitate to suggest using them. We placed a deposit on the truck my husband wanted, SIGNED ALL THE PAPERS, and waited for our home equity to close. Title documents took longer to arrange than anticipated, and we were informed that they made a "management decision" to cancel our deal and refund our deposit. My husband reached out today to inquire about the truck, which is still available, however is now priced $5k ABOVE the MSRP. Sad that they treat their customers as such, especially considering we are planning an upgrade to my car within the next year or 2. Shameful! More

Bait and switch!!! Had a deal made for a new truck all numbers for trade agreed upon gave deposit as truck was in transit. The following day I was informed that the truck was going to be $5000 more becaus numbers for trade agreed upon gave deposit as truck was in transit. The following day I was informed that the truck was going to be $5000 more because they had accessories that were going to be added. I told them I didn’t want the added ones and they refused to sell it to me for the agreed upon price and options from the factory. What a waste of my time. They said if I didn’t buy it somebody else would. Not a reputable dealership. More

Nikki was amazing! She responded to all my texts promptly. She also made sure to explain all necessary info to me. All in all she helped me leave with the car I really wanted. 10/10 recommend! promptly. She also made sure to explain all necessary info to me. All in all she helped me leave with the car I really wanted. 10/10 recommend! More

We had the pleasure of meeting and working with Mike Yerger at Kelly Buick GMC. Mike was no pressure, very helpful and gave us a great overview of the Envision we bought. If you are looking for an hon Yerger at Kelly Buick GMC. Mike was no pressure, very helpful and gave us a great overview of the Envision we bought. If you are looking for an honest, straight forward sales person, I highly recommend Mike. More

Hats off to Mike C. Professional, courteous and very helpful in my purchase of a Encore GX. It was a pleasure doing business with this dealer and their staff. helpful in my purchase of a Encore GX. It was a pleasure doing business with this dealer and their staff. More

Kelly Buick GMC of Emmaus has become the dealership my family and I have use ever since 2018! Since then we have bought three cars there with the help of Mike Yerger. A down to earth salesman, who has bec family and I have use ever since 2018! Since then we have bought three cars there with the help of Mike Yerger. A down to earth salesman, who has become a great to us over the years with all the times we have had to get a car at the dealership lol!! My sister is going to be up next to get a new car and I can’t think of any place I would rather go than Kelly Buick GMC. Thank you Mike Yerger, and the incredible staff at Kelly who helped me buy a 2013 Chevy Equinox!! I recommend this dealership to anyone who is looking to get a nice new or used car!! And definitely ask for Mike Yerger, he is the best of the best at Kelly! More

Incredible service! He was extremely helpful with educating me as I am young and not sure on what I need. Overall would highly recommend his service!!? educating me as I am young and not sure on what I need. Overall would highly recommend his service!!? More