
Kelly Buick GMC
Emmaus, PA
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Never again I've had my car in here for numerous reasons, but the last time I had an issue with my antifreeze and a noise coming from my wheel well. They said i I've had my car in here for numerous reasons, but the last time I had an issue with my antifreeze and a noise coming from my wheel well. They said it was a fender issue, I knew it wasn't. 150 after they replaced that it still made the same noise and after they did their inspection of my antifreeze found no issues and AC was working perfectly. That weekend I had no ac and the same noise from my car, I called and told them an took it somewhere else and was fixed properly. I've also asked at almost every appt to check my brakes, always told they are fine. My boyfriend did my front brakes bc of the awful noise and low an behold they were done to the medal. Yet they found no issues at the dealership. Today my cars in for inspection and now needs the rear brakes to pass. Not having it done here since they didn't find that issue before! Getting my sticker and never coming back! More

Great Experience!! My recent used car buying experience at Kelly was positive from start to finish! Cornell Ricketts was knowledgeable and friendly and went out of his My recent used car buying experience at Kelly was positive from start to finish! Cornell Ricketts was knowledgeable and friendly and went out of his way for me throughout the whole process. Thanks for everything Cornell. I will keep you in mind for all future purchases. More

Just got a new truck I would like to thank damione Braddy for helping me get the vehicle that suits me . He was up front with me from the moment I walked in the door, he g I would like to thank damione Braddy for helping me get the vehicle that suits me . He was up front with me from the moment I walked in the door, he give me some great options to choose from and give me an excellent experience at Kelly. Thank you again for your time. More
Service keeps me coming back Service manager Dave Vrabel keeps me loyal to this dealership. He always has the same mechanic work on my Buick Lucerne to keep the vehicle road worth Service manager Dave Vrabel keeps me loyal to this dealership. He always has the same mechanic work on my Buick Lucerne to keep the vehicle road worthy and worry-free. Service at this dealership has kept me loyal for 28 years. Jim Marsh Allentown, PA More
Great dealership I had a great overall experience at Kelly Buick GMC. The sales rep. Terrell exceeded my expectations. He went above and beyond to help me and my famil I had a great overall experience at Kelly Buick GMC. The sales rep. Terrell exceeded my expectations. He went above and beyond to help me and my family with a great experience. I purchased a 2018 GMC Terrain and i'm so excited with it. It is really a cool car with lots of nice features at a real decent price. I will definitely be making future purchases from this dealership. More
Great visit Very helpful and knowledgeable staff was very glad I made the ride up there everybody was so pleasent even when it was getting late I know how people Very helpful and knowledgeable staff was very glad I made the ride up there everybody was so pleasent even when it was getting late I know how people like to get home and no one was in a rush and it all went smoothly a big shout to Mike Yerger he was great to deal with we felt like we were treated like family More
Fine Experience My wife and I had a very good experience during the purchase of our 2018 Buick Encore. We did our initial research on the internet and made our first My wife and I had a very good experience during the purchase of our 2018 Buick Encore. We did our initial research on the internet and made our first contact with Peter Freedman. Our personal search for a specific vehicle including a test drive at the dealership was handled by Mike Yerger. Mike was knowledgeable, efficient and very friendly throughout the entire process including everything that was necessary to finalize the purchase. Kelly Buick GMC had a large number of vehicles from which to choose. Most importantly the price incentives advertised in the initial e-mail contact were real and available to us at purchase time. We believe that Kelly Buick GMC and the individuals involved more than met our expectations for great customer treatment and service, More
Excellent purchase Me and my husband had such a wonderful purchasing experience . Bruce , who we worked with was very professional and always happy to help. I love my ne Me and my husband had such a wonderful purchasing experience . Bruce , who we worked with was very professional and always happy to help. I love my new Buick and I’ve been praising the dealership and working with Bruce wherever I go. Thank you for taking such a good care of us. More
Great buying experience I had a very specific truck in mind and found it at Kelly Buick. Mike Yerger was great to work with in going through the details and describing all of I had a very specific truck in mind and found it at Kelly Buick. Mike Yerger was great to work with in going through the details and describing all of the features of the truck and also all of the things Kell Buick does for its customers. One of the best experiences I've had in buying a car. More
great experience Bruce Dubois at Kelly is great. He is very friendly, professional, and helpful. I felt very comfortable and well taken care of during our entire exper Bruce Dubois at Kelly is great. He is very friendly, professional, and helpful. I felt very comfortable and well taken care of during our entire experience. More