Back

Kelly Buick GMC

Emmaus, PA

4.6
1,717 Reviews

585 State Avenue

Emmaus, PA

18049

Directions

By Type

Showing 1,717 reviews

July 10, 2018

Never again I've had my car in here for numerous reasons, but the last time I had an issue with my antifreeze and a noise coming from my wheel well. They said i More

by Heather33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Migliaccio
Jul 11, 2018 -

Kelly Buick GMC responded

Heather33, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Buick GMC. Please reach out to me on my personal cell phone, 484-866-5023, so that I can address your concerns. Sincerely yours, Russ Carter, General Sales Manager Kelly Buick GMC.

July 07, 2018

Great Experience!! My recent used car buying experience at Kelly was positive from start to finish! Cornell Ricketts was knowledgeable and friendly and went out of his More

by eafabiani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornell Ricketts
Jul 17, 2018 -

Kelly Buick GMC responded

Thanks for your outstanding review! We're glad to hear that Cornell was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Russ Carter, General Sales Manager, Kelly Buick GMC

July 07, 2018

Just got a new truck I would like to thank damione Braddy for helping me get the vehicle that suits me . He was up front with me from the moment I walked in the door, he g More

by Jewl26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damione Braddy
Jul 17, 2018 -

Kelly Buick GMC responded

Thank you for leaving us this review. We are very happy to hear that Damione could help get you set up with the perfect new car. If there is anything more we can do for you please feel free to come back and see us anytime! Take care. Best, Russ Carter, General Sales Manager,KellyBuickGMC

July 05, 2018

Service keeps me coming back Service manager Dave Vrabel keeps me loyal to this dealership. He always has the same mechanic work on my Buick Lucerne to keep the vehicle road worth More

by howardjamesmarsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
Jul 17, 2018 -

Kelly Buick GMC responded

You have been doing business with Dave and Kelly Buick GMC for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care. Best, Russ Carter, General Sales Manager, Kelly Buick GMC

July 04, 2018

Great dealership I had a great overall experience at Kelly Buick GMC. The sales rep. Terrell exceeded my expectations. He went above and beyond to help me and my famil More

by Romo7298
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrell Parker
Jul 17, 2018 -

Kelly Buick GMC responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Terrell was able to provide you with such exceptional service. Enjoy your new 2018 GMC Terrain! Best, Russ Carter, General Sales Manager, Kelly Buick GMC

July 03, 2018

Great visit Very helpful and knowledgeable staff was very glad I made the ride up there everybody was so pleasent even when it was getting late I know how people More

by Hess Rick488
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Yerger, Peter Freedman
Jul 17, 2018 -

Kelly Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Mike and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Russ Carter, General Sales Manager, Kelly Buick GMC

July 03, 2018

Fine Experience My wife and I had a very good experience during the purchase of our 2018 Buick Encore. We did our initial research on the internet and made our first More

by JDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Yerger, Peter Freedman
Jul 17, 2018 -

Kelly Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Mike was able to meet your needs. At Kelly Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 29, 2018

Excellent purchase Me and my husband had such a wonderful purchasing experience . Bruce , who we worked with was very professional and always happy to help. I love my ne More

by Misa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Dubois
Jul 17, 2018 -

Kelly Buick GMC responded

Thank you so much for this lovely review, Misa! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Bruce was very helpful during your visit and that you love your new Buick. If you have any questions, please don't hesitate to reach out to us again. Best, Russ Carter, General Sales Manager, Kelly Buick

June 27, 2018

Great buying experience I had a very specific truck in mind and found it at Kelly Buick. Mike Yerger was great to work with in going through the details and describing all of More

by WDJ
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yerger, Russ Carter
Jul 17, 2018 -

Kelly Buick GMC responded

I am happy to hear that your time spent with Mike was pleasant. Congratulations on your new truck! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 26, 2018

great experience Bruce Dubois at Kelly is great. He is very friendly, professional, and helpful. I felt very comfortable and well taken care of during our entire exper More

by Biffkon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Dubois
...
49
...