Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Buick GMC
Emmaus, PA
1,717 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,717 reviews
November 16, 2018
One happy lady!!! As I was purchasing my 2018 Buick Encore, I was so thankful and appreciative of all the time that was taken by my sales person, Mike Yerger, in explai As I was purchasing my 2018 Buick Encore, I was so thankful and appreciative of all the time that was taken by my sales person, Mike Yerger, in explaining all my different options going into this deal. He really went above and beyond. As for my car I love it. 3 Days after buying it, snow storm came and my car rode through the snow like a champion. I am so happy with my choice! More
by Cindy
Employees Worked With
Mike Yerger
November 14, 2018
Great Employees We were in serious trouble car wise Monday when a Chevy dealership was supposed to replace a part on our car and never touched it all day. After speak We were in serious trouble car wise Monday when a Chevy dealership was supposed to replace a part on our car and never touched it all day. After speaking to Kim Collazo over the phone she went above and beyond her duties and put us in touch with another outstanding member of your team, Josh Suter. They worked together and got our part ordered Monday night and got our car in Tuesday and replaced the part. I truly hope you recognize BOTH these employees that went out of their way to take care of us. I'm not kidding when I say they both saved us because we would have been without a vehicle if not for these two. More
by RustyK
Employees Worked With
Josh Suter, Kim Collazo, Korey Mooney
November 11, 2018
Ray of sunshine I bought an old Saturn Ion. It was sold "as is". I was impressed with everyone I dealt with. It was raining when I arrived but the sun came out as I t I bought an old Saturn Ion. It was sold "as is". I was impressed with everyone I dealt with. It was raining when I arrived but the sun came out as I took the test drive. The car was taken into service in day three for two repairs I wanted but were not essential. Service person's were just as good as those in sales. My family are now Kelly customers for life.. More
by Happy old girl
Employees Worked With
Mike Yerger, Peter Freedman
November 06, 2018
Buying a new GMC Excellent place to go Gave me a great price for my trade Had a pleasant experience with the whole staff Kept their word on everything they said the Excellent place to go Gave me a great price for my trade Had a pleasant experience with the whole staff Kept their word on everything they said they would do FIVE STARS More
by Big ron
Employees Worked With
Peter Freedman, Russ Carter, Bob Arbochus
November 01, 2018
Amazing Service! Stephen knew exactly what I was looking for and was able to help me find the car I had wanted! I had wanted a new car for quite a while and with him a Stephen knew exactly what I was looking for and was able to help me find the car I had wanted! I had wanted a new car for quite a while and with him and the help of Kelly Buick GMC, I got into something I liked and could afford! As soon as the car I was looking for was available on the lot, he contacted me almost immediately and I drove away with it that same day. I would highly recommend stopping in at this dealership - and ask for Stephen! More
by Now a Loyal Customer
Employees Worked With
Stephen Wales
October 31, 2018
Enjoyable Experience! I really enjoyed working with Nick. Even when we didn’t think we would be able to get a deal done he was extremely responsive and followed up every ti I really enjoyed working with Nick. Even when we didn’t think we would be able to get a deal done he was extremely responsive and followed up every time I wrote or called him. As you would expect with any good sales person he is friendly, easy to talk with, and really makes you feel like he wants to make a deal that will work for you. I will Be giving him a call when it is time for my next vehicle! More
by Ajdesiderio
Employees Worked With
Nick Paxos
October 31, 2018
Great purchase experience After my car accident I wanted a new vehicle similar to the SUV that I was in. I found one on line only 8 years newer, called, got a 1:1 appointment After my car accident I wanted a new vehicle similar to the SUV that I was in. I found one on line only 8 years newer, called, got a 1:1 appointment within hours and purchased it on the spot. No hassles. Very nice salesman (Alexander C.) who took his time in making sure we were satisfied. Would recommend them to anyone looking to purchase a new or preowned vehicle. More
by Jeepsavedme
Employees Worked With
Peter (to set up appointment), Alex Cardascia
October 30, 2018
Buying experience Nick Paxos has sold me many vehicles. He knows my expectations and always delivers for me. Pricing is right, no wasted time when completing paperwor Nick Paxos has sold me many vehicles. He knows my expectations and always delivers for me. Pricing is right, no wasted time when completing paperwork. Takes his time reviewing features if the vehicle. Overall very good experience and will continue to purchase from Nick. 5 stars. More
by Paperman
Employees Worked With
Nick Paxos
October 28, 2018
Awesome service My aunt bought a Buick truck from Anthony last year and I told him I would soon be in the market. He told me he would get me a better deal than anywh My aunt bought a Buick truck from Anthony last year and I told him I would soon be in the market. He told me he would get me a better deal than anywhere else if I came back when I was ready to buy. He kept his word!! So in love with my Jeep Grand Cherokee!! Definitely recommend doing business with him! Also worked with Anthony from Kelly Jeep who was great as well! More
by Lovemyjeep
Employees Worked With
Anthony from Jeep, Anthony Jayetileke
October 22, 2018
Excellent experience Our salesman Nick Paxos was very understanding of our needs in a vehicle. We felt Nick and whomever worked to get us approved for financing went above Our salesman Nick Paxos was very understanding of our needs in a vehicle. We felt Nick and whomever worked to get us approved for financing went above and beyond for us. More
by Bert009
Employees Worked With
Nick Paxos
