
Kelly Buick GMC
Emmaus, PA
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Repeat Customer! Have purchased several cars from Kelly over the years and find their salesmen, Ed and Nick as well as their service department to be the best! Have purchased several cars from Kelly over the years and find their salesmen, Ed and Nick as well as their service department to be the best! More
Rocky start, but a happy ending. We traveled from NJ to Penna to look at a specific used car. We bought the car and returned the next day to pick up the car. Upon arriving at home, we We traveled from NJ to Penna to look at a specific used car. We bought the car and returned the next day to pick up the car. Upon arriving at home, we saw a red fluid dripping from under the car. We called Kelly and they dispatched a roll back wrecker to our house. They replaced a high pressure hose to the steering box, and returned the car to our house the next day. They made the necessary repairs and delivered the car without question and they touched base several times to keep us informed as to the status of the repair work. More

Smooth sailing with Nick My wife and I found a great car at a great price thanks to our salesman Nick and the crew at Kelly. We are happy and will be back again. My wife and I found a great car at a great price thanks to our salesman Nick and the crew at Kelly. We are happy and will be back again. More
False advertisement My son talked with Brian about a MAZDA3, that they advertised, he told my son that wasn’t available because it was selling slow and it was going to t My son talked with Brian about a MAZDA3, that they advertised, he told my son that wasn’t available because it was selling slow and it was going to the auction but that he had a Nissan Versa and Toyota Matrix in the same price range that those were available that night, my son told him we’re be there in 30 minutes and we went just to first sit and wait 20 minutes for Brian because he was dealing with an angry customer, that lady was really upset, he came and told us that he’s partner will show us the cars and guest what we sat with his partner and he said that the Nissan Versa and Toyota Matrix wasn’t available because going to the auction, and those cars wasn’t in the price range of the Mazda 3 . I explained what Brian told my son and he said let me talk with my manager, he came back with a sorry but Brian gave your wrong information and I showed him the advertisement in the internet but they just told me after the cars go to the auction if you don’t sell it you can come back to buy it. REALLY? What kind of people are this More
Found My Car Once I finally made my decidion, narrowing down the exact features I was looking for, the sales department found my car. It wasn’t on Kelly’s lot bu Once I finally made my decidion, narrowing down the exact features I was looking for, the sales department found my car. It wasn’t on Kelly’s lot but they found one in the dealer network & had it waiting for me within the week. Brian answered all my questions. I was given plenty of privacy & time to discuss & ponder my final decisions throughout all aspects of the process including car details,warranties & financing. I am looking forward to working with Kelly Buick GMC for future maintence on my new Encore.I would recommend this dealership to anyone looking for a used or new car More
Incredible service and staff!!! Kelly Buick/GMC is the standard all dealerships should be judged by. About 2 years ago I purchased a GMC Acadia from this dealership. Their facility i Kelly Buick/GMC is the standard all dealerships should be judged by. About 2 years ago I purchased a GMC Acadia from this dealership. Their facility is state of the art and kept in immaculate condition. The salesmen are knowledgeable, courteous, friendly and outgoing. The service department is awesome! Korey Mooney in service helped me this most recent visit. He is a really awesome guy and got me in quickly for service. My vehicle is always returned to me in better condition then when I bring it there lol (on site car wash). Thank you Kelly Buick/GMC for your top notch service!!! A.F. More

Excellent service by Nick!! Had the best experience in a dealership and car buying. Nick took care of me and was patient and helpful. I will definitely recommend him to anyone I Had the best experience in a dealership and car buying. Nick took care of me and was patient and helpful. I will definitely recommend him to anyone I know. Thank you!!! More
Excellent Experience Very pleasant experience dealing with Anthony and the team at Kelly. I would highly recommend them to friends and family. There was no pressure to m Very pleasant experience dealing with Anthony and the team at Kelly. I would highly recommend them to friends and family. There was no pressure to make a decision and feel we reached a very fair deal on our purchase. More
Love my car, and the great deal My salesman, Nick Paxos, knew my lease was coming due soon, and also knows my perfect car. He let me know when it was in house and when the deals were My salesman, Nick Paxos, knew my lease was coming due soon, and also knows my perfect car. He let me know when it was in house and when the deals were really good. Nick worked out multiple options, including a viable alternative. But the pricing and deal on my perfect car were just too good. Love my new car and really appreciate the time Nick took with me to make sure I got the best deal. More
New Truck Purchase Everybody at Kelly was great to deal with , from the salespeople to the finance manager. All were very eager to make a deal that both parties, were h Everybody at Kelly was great to deal with , from the salespeople to the finance manager. All were very eager to make a deal that both parties, were happy to complete. Would definitely go back to purchase another vehicle. Very personable. More